Never in my life of trying to buy a new vehicle I experience the service I received from this…read morecompany I would never ever come to this place of business again bad customer service from management to salesman please be aware treat you like shit

The team here was AMAZING!!!! I can not say enough good things about this dealership and service…read moreteam. I would bring my car here every day all day if I lived closer and buy my next vehicle from here. I was taking a road trip from South Carolina to Arizona. As I was getting off the Highway my water pump broke and radiator fluid went everywhere. The team here was able to get me fixed and on the road again the same day!!!! They were caring and thoughtful and patient with me. I can not say enough good things.

If I could give zero stars I absolutely would…read more This business needs to learn what false advertising is. DO NOT overpromise and under deliver. Their "we'll pay your car off" promotion was completely full of crap. We knew going in that it was too good to be true - but don't have your sales guys lie to your potential customers. As a business owner myself, your word is everything. This dealership has not and will never earn my business. It takes 1 bad experience to make it bad for a business. Just 1!

10 out if 10 would recommend. Excellent customer service and they have the best agents . They go…read moreabove and beyond for customers. Definitely my go to when it comes to buying a new car or even trading in a car. I promise you won't be disappointed.

0. estrellas te obligan a poner una estrella para poder postear tu comentario ,Muy mal servicio y…read morepésima atención y tengan cuidado .tambien lleve mi Troca y me cobraron por un servicio que ya estaba cubierto . ooo estrellas

My daughter's car went in for a broken off spark plug. Three months and almost $6,600 it left the…read moreshop. Worked great for a week until the turbo boot popped loose (which was another repair they made) . They failed to even bolt the head back correctly and it's leaking oil now and timing is off. We took it to the dealership trusting that it would be fixed correctly and now thousands of dollars later it runs worse than before. Repairs were supposed to be under warranty but they admit no wrongdoing or offer any real resolutions, instead lie and say that we were told it needed a new motor and declined, which I have invoices to prove was never presented as an option. Incompetent service and complete disregard and terrible customer service by their management. We're longtime customers but I will never buy and have anything serviced there again. I had to mark a star to post the review but this experience deserves no stars.

Was sold a truck with a leaking window (2021 sierra) now I'm getting harassed by the sales person…read morefor leaving a bad survey cause my truck has a defect.(he texted me how he was going to gang up with other employees) Now I'm never going back and will have to find another dealership to fix this warranty repair.

Was not impressed at all when I took my car in to talk to someone about repairing the damage to my…read morecar done by hitting a deer. I was referred to as darling and he spent more time discussing a botched job done in 2012 by another dealership than the current damage. He also seemed very arrogant as well. If this is how he talks to people that are considering bringing their business there, then I don't even want to imagine what he is like to deal with if you bring your vehicle there and have a problem with the work they do. I'm not willing to even give them a chance.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

Roadnet accepted the roadside assistance job from my car company to help change my tire. A driver…read morecalled me and asked if I needed a tow or tire change. When I confirmed it's a tire change, he calls the car company back and cancels the job. I guess this wasn't worth his time. Now I'm stuck starting over waiting for a new tow company to accept the job and arrive here. This whole thing wasted 20 minutes of my time getting someone here to fix the problem because Roadnet accepted a job and then decided they didn't want the job. That's really unacceptable.

I was in the left lane stopped on W. Airport at 99. One of the drivers was in the right lane barely…read moreahead of me--like corner of his bed at my front passenger corner. We both started up, and I was going to pass him. He moved to cut me off, so I hit my brakes and my horn. He stopped in his lane. I started again, and so did he, and this time he nearly hit me trying to push in front of me because I was farther alongside him. I stopped again and laid on my horn. He stuck his hand out his window and gestured at me. Then he got out of his cab. I was terrified that he was going to come attack me with the way he was looking at me, and I had no way to leave since the light was red. I'm grateful he didn't come to my window. I would NEVER trust this company to transport my vehicle based on this driver and his aggression just because he was in the wrong lane and I was in his way.