Let me start off by saying this is my main grocery store. Not only because I live close by, because…read morewhen I lived down toward Covington, I still drove up to this location. I'm now in Villa Hills and I could go to Erlanger, but I still prefer Fort Mitchell. The store is always clean. The ambience is great, and most of the time I get great customer service. From the deli, to the "butcher" I am treated as a friend. I'm sure people have bad days (as we all do) but I've not experienced any lack of friendliness on those days. THAT is more important than most people realize especially with the grocery store since it' is somewhere you visit at least once a week, at least for myself. I decided to write today because instead of doing pick up as I've been doing 80% of the time since they've started it, I went in to do my shopping. I like self check out, but when I have a lot of groceries, I do prefer to be rung up and bagged because it is a lot of work. I was setting my stuff up onto the belt and at the same time I happen to have a tube of jelly in my hand. I saw something dripping onto the floor and assumed it was jelly, cut to the end, it was not... I was bleeding. I had apparently cut myself on one of the wrappers or bags and it was a pretty heavy bleed. Zach, who's always a pleasure during checkout, asked his bagger, Baldwin to go and get me a Band-Aid. Zach was on top of making me feel comfortable and telling me it was no big deal, making sure I was taken care of. Getting me paper towels and still ringing up my groceries in a timely fashion. Baldwin (who was also very helpful) showed back up with a Band-Aid and it was as if it never happened. I can't say I'm surprised because, especially with Zach, I always feel comfortable and at times I can be a bit anxious because if I'm in the store on a workday, I'm trying to take business calls at the same time as being in the grocery store and if he notices that he always is super attentive and it actually brings my anxiety down a notch! I wanted to write this review to give the store as a whole an A, but also to give Zach an A+! I just wanted to be sure to give this location the recognition they deserve AS WELL AS pointing out the consistent, GREAT service I always get with Zach. Thank you Zach, & Baldwin! You made an uneasy situation almost like it never happened, so thank you. To the managers; Keep up the great work, without great leadership the employees would not be prone to always want to be so friendly and so helpful, while being happy to help! It does NOT go unnoticed. Also, I usually always find all the products on my list in stock and the store is always clean and organized. Needless to say, I will be back! Definitely recommend!

I've been regularly visiting this Kroger for 2 years now. In all honesty, this is a fairly decent…read moreKroger. It is usually well stocked with plenty of gluten free items. The associates are usually helpful but typically have to be approached (there is no greeter and even if a teammate sees/hears you make a comment about not finding something, they won't initiate customer support unless asked). Compared to other stores (such as the Kroger on Warsaw or Vine St in Cincinnati), this Kroger feels fairly safe for an open store and is in a decent location. The pharmacy here is hit or miss. Do NOT attempt to use the drive-thru as it is slow and often times they will ask you to come inside anyway. This really sucks for me on my really bad medical days. Only one lane is ever open and a lot of times traffic coming in on that side gets congested, especially with the school and gas station right there. This is a bit of a safety hazard and should seriously be redesigned. Pharmacy service is typically okay, but is seriously lacking when compared to the Newport Pavillon location. Additionally, all Krogers recently stopped working with multiple insurance providers which has made my family and I switch pharmacies. I'm giving this store 4 stores because it is a good store overall, especially compared with some of the others in the area the Greater Cincinnati region.

Friendliest staff. Great deli. Country store vibes. Lunch and dinner options in the neighborhood!!read more

Catered lunchmeat sandwiches. Everyone loved it. Service was excellent. Thanks will recommendread more

This is one of the newest trends in making homemade food easy to serve at home. With an…read moreappointment, you can prepare your meals on site, which means no shopping in advance or cleaning up afterwards. Then take your dishes home to freeze and serve later. Alternatively, you can place your order online or over the phone for pickup, choosing from a monthly menu of dishes. Several options exist: halved portions for smaller families, side dishes and desserts. Each monthly menu contains some items that are lighter in calories and fat, as well as a special extreme fitness menu. I think the prices are very reasonable, especially since you don't have to commit to the time to prepare, shop or clean up. The meals I chose were tasty, fresh and easy to prepare (basically heat up) at home. One fun alternative is to have a private party, where you and your guests prepare the meals while also socializing.

Great clean store to shop at. Shopped for years with no…read moreproblem until last week .. Only exception was the young man working in the deli was rude. I did say something back to him about way he treated me. Told him he will lose his job treating customers that way. He said something I could not hear because I was walking off .

Went to Remke at lunch to pick up a few things and grabbed their hot meal to go Chicken Pot Pie…read more Wow was this good. It had a very flaky top crust and the chicken and vegetables were really good. Would rival any restaurant. They have a little bistro area to eat in store which looked clean and well kept.

Solid shopping experience everywhere I have been. This time a cashier left his station and…read morecompletely handled what I was looking for. Now how often do you find this in your local store??

I absolutely love going to Trader Joe's, I have made it my go to Friday afternoon stop to prepare…read morefor my weekend. It's always clean, it's always stocked, and the Customer Service is aces! I find it very convenient that they have a great selection in their small liquor store connected to the other side of the grocery store. Whether you need to grab a bottle of wine to go with dinner or you need to grab some red wine to prepare that steak you buy with a little kick! Their fresh flowers are beautiful and I have a great time picking out and picking up a weekly arrangement for my home. There's never a wait when checking out even though there are plenty of people shopping there. I have nothing bad to say, but I can continue saying good things. Produce always fresh, great selection of meats from steak to chicken. And they have a nice selection of ready to go meals for those nights you just don't feel like cooking, but still want a nice clean, healthy meal. I will continue to go here, almost always on a weekly basis. One of the best additions that we have gotten in this area in the past five years!

I stop into Meijer when I'm staying nearby for business. I like that they are family owned since…read morethe 1930's or so. Essentially a big box store that has pretty much everything it's a great option. I've always found it clean, well lit and the employees friendly. I'll continue to visit when nearby.

Literally majority of the fish were dead when I went it was actually sad. Bettas sitting in a bowl…read morerotting waiting to be tossed. Fish eating the dead bodies of fish I was mortified.

Fresh, local, amazing quality meats with some of the best hospitality in NKY/Cincinnati. Finke's is…read morewhat we're missing in the mega-grocer era - low prices for great stuff and hard working folks behind the counter making you feel like family!

Really surprised....This place has an excellent rep.Was visiting out of town, they special ordered…read morehanger steak for me but distributor delivered a very poor steak I guess.First really bad hanger I ever had .....I'll try something else , but don't order a hanger ...whoa53$...more than dc

While this Kroger does have the "Kroghetto" aura, it still hits the spot when one needs to stock up…read moreon some groceries. I was helped by a friendly worker in my quest for Agave Nectar (yeah, I don't really know what it is either except sugary syrup I guess). The selection is nowhere near the depth of the larger mega Krogers that have sprung up recently, but there are times when I don't want to have to walk down 1/4 mile aisles. This Kroger allows me to get in and out in record time. I found some good deals on Luna and Clif* bars too! Cool. There is a Redbox DVD/Blu Ray box outside the front door. In the far right back corner there is a discount section. And lastly, when I was there, a cop was on duty near the front, which was probably not necessary (at least I hope), but who knows... Their alcohol selection is well stocked in the 40oz variety ;) and also has a giant poster warning about drinking while pregnant. Interesting and sad. Anyways, their bakery had lots of yummy looking sweets and the checkout worker was friendly and fast. *check out the story behind the creation of these bars: http://www.clifbar.com/soul/who_we_are/ Also, if you find yourself in the Napa/St. Helena region, check out the Clif Winery: http://www.cliffamilywinery.com/

I refer to this store as Kroghetto. I'm a disabled veteran with mobility disabilities and retired…read morenurse. I can NEVER find an electric cart. I have seen mouse and rat feces on shelves, and chewed holes in loaves of bread. I can't figure out why the health department hasn't shut them down other than Kroger is paying someone off

Produce is fresh and the best you can find at a store. The deli is great & you can get a sandwich…read moremade for lunch, so yummy and easy. Prices are very fair!

A great place to go everything is fresh. A very clean place to shop. Easy to get to and very…read morefriendly store.

Great job and great customer service! T was very pleased with the pricing provided for 2 front…read moretires.

HORRIBLE CUSTOMER SERVICE!! Had appt.for oil change & tire rotation. On arrival waited 15 min. No…read moreone was at check in desk. A service lady arrived and yelled something in coherent. I asked if she was speaking to me, and if so, I didn't understand what she shouted. Checked in and immediately informed there no oil filter for my car. I requested and she refused to call another Walmart store to locate one. I was told to go to Auto Zone, buy it, bring it in sometime and then they would & to do the oil change. DISSATISFIED!