I'm not from Waco. On 3/2/25, my daughter and I were in town on a 3 day mini vacation. While…read morewalking downtown, we stopped in to browse. We were greeted upon entrance by a pretty tall male workers (I'm 4'11"). Everyone above my height is tall LOL! I'm not positive if it was Michael or Rob. He assessed my feet, gait and pressure just because I was curious. The results were sent to my email. He was very informative on the type of shoes they can recommend and would need to view how I walked. I found this to be the first athletic store to provide a comprehensive assessment for the right shoes. He also advised that they offered baseball hats(VIMHUE) which are specifically made for women as men have a different hairline than women. I tried it on and it fit perfectly and was comfortable with the cutout for a ponytail. I then understood what he meant as my current hat (Carhartt) was a slightly big. Although we hadn't planned on a purchase, I surely felt welcomed and educated upon our exit. Our visit alone was a great experience. =)

I hate shoe shopping but I LOVE Waco Running Company. I was very impressed with the service, value…read moreof the shoe, and the price! I thought they would be so expensive, but they have the same prices as academy. Thank you so much to Tod for a great experience and for finding me the perfect shoe in such a short amount of time.

So many cute items to choose from. Shoes and clothes and accessories. Love their selection of…read moreboots. The staff were so kind and helpful. Will definitely be back. Their prices were great

Such a cute store! The employees were really kind and helpful in helping us look around. I bought a…read moresweater from here and can't wait to wear it. The prices are typical for a boutique but not overly priced. I'd definitely recommend coming here and I will for sure come back.

I had an excellent experience here the other day. They had an awesome BOGO and buy one get one 50%…read moreoff sale on certain shoes. I wish I started shopping here a long time ago for quality shoes. Customer service was professional and friendly. Now, I know that I have been overpaying for shoes shopping elsewhere. From now on, when I need shoes, this will be my first stop.

be careful when you go and they are handing out coupons. they handed out a bogo 50% off coupon. i…read morebought 3 pairs of shoes and was told that the coupon didn't go for the ones that i bought. it needs to be clarified before someone thinks they are getting money off but end up spending almost $170 like i did.

They've got a pretty decent selection of shoes, but really nothing that Rack Room Shoes or the…read moreRichland Mall (or any other shoe store in Waco) would have. They carry popular brands like Birkenstock, Doc Martens, etc. The store itself is clean and well organized. But the staff is lazy and doesn't speak very kindly to customers. They don't greet you when you walk in, and are very put off when you ask any questions. When I was checking out the girl pretty much just tossed the shoe box at me and continued talking to her friend. For such a nice store, the employees really bring the value of the store down. Quite disappointing. However, I'm happy with my new shoes, but won't be back to this particular location. I'd rather drive to the DSW in Cedar Park, or shop at an entirely different shoe store in Waco.

Worst customer service, young woman that waited on me was rude. It was my first time there and I…read morewill not return.

I have always been a Journeys buyer but after today I don't think I will ever go anywhere else for…read morecasual shoes. My daughter was recently diagnosed with cerebral palsy and has leg braces. So we have to get her all new shoes to fit over those, we were helped by the sweetest man I believe his name was Caleb. I thought I was going to have to special orders shoes which I was nervous about since we couldn't try them on, but Caleb came out from the back with 8 boxes of shoes in all colors and styles. He gave us tips on what brands work best with AFOs and put my mind at ease. We left with a adorable pair of shoes that fit perfect.

From the owner: Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate…read moreshoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It's the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!

I was in Waco, TX for the Thanksgiving holiday and we stopped in at Boot Barn for some good Black…read moreFriday shopping. Boot Barn is known for their customer service, but this store is incredible. The selection of merchandise is amazing and their customer service is exceptional. I bought a Cody James 10X beaver hat and the sales price was something that I couldn't pass up. If you go to this store be sure to get a dad joke from Aaron, although I don't think you will have a choice. Haha.

The manager Audrey is rude and unprofessional, I bought a pair of boots at the Denton,Tx store,…read morewhen I got home to the Waco area I realized that I had two right boots and were different sizes partly my fault as I only tried on one boot at the store, I called the Denton store and was told to take them to Waco to exchange them and Waco would just send the boots back to Denton, I went to the Waco store and was told by Audrey "we can't do that, you need to go back to Denton" I said I called Denton and was told to come to Waco, she replied "we don't have that boot" I left, I called Denton again and they were really trying to help me and ended up saying they would call Waco and make sure I could get my money back or exchange for a different pair, I also called boot barn corporate and went back to Waco to exchange, when I walked in I went to the counter told the clerk what I needed to do, the manager interrupted and stated "you didn't let me finish earlier' I replied ma'am you said and I quote we can't do that, you need to go back to Denton, I also said ma'am you have one more opportunity to keep a customer don't blow it, I already called corporate, take care of your customer in front of you, I went found some boots that fit, took them to the counter, while I was finishing my transaction, Waco PD came in and issued me a trespass warning never to come back to that store, all because I just wanted to exchange a pair of boots bought at a store two hours from my home because I was visiting family and figured since I was there I would buy some new work boots, absolutely crappy customer service, I have called corporate back to let them know as well, this store manager doesn't need to be in any kind of retail service, I have never been treated like this in 55 years on this earth, I think I was only trespassed because I called corporate

This is a really cool place to shop for weekend or game day clothing. They now carry the a…read moreEstablished & Co brand that I'm sooo happy about. Sic Em Bears!

From the owner: Modern apparel shop inside Spice Village. Offering clothing, accessories, shoes, gifts and more at…read moreaffordable prices. Pieces for the artistic, unique, business-focused, and everyday woman. Appealing to customers any age 16+.

Some harsh reviews. the store has a buy one, get one 50% off…read moredeal so if they have shoes in your size that are desired it's a good deal. It's an outlet so sizes are limited when it comes to the stocked models. As for the store the staff are hands off, but when asked I was shown which aisles held men's wide shoes. its a spacious retail space with seating between aisle rows. I noticed sizes for men when shopping 8 - 14 in wide / extreme wide when shopping, and a great variety of styles both slip on and not. During my trip I bought 2 pairs of shoes, and used an earned credit. You can get a discount as a 1st time customer, and earn points / dollars $ / credits for future purchases. Also check the online store that has frequent items on sale, and available discounts https://www.skechers.com/.

Husband bought shoes there, heel began to fall off after about 6 months of wearing 3 days a…read moreweek.The heel fell off in pieces . He loves the look of the shoe but not the durability.

I rarely write reviews, but the experience I've had with Waco Shoe Company deserves every single…read moreone of these five stars. From the moment I slipped into their Revitalign Gaia Walking Shoes, I knew I had finally found relief. For years, I struggled with knee pain, trying countless insoles and 'comfort' shoes that just didn't cut it. The orthotic support in these shoes is perfectly designed. It's firm where it needs to be but still feels cushiony and comfortable. My arches feel properly supported, and the stress on my knees and hips has drastically reduced. Highly recommend!

Revitalign® footwear by Waco Shoe Company has been an absolute game changer. Since having children…read moreI've suffered from lower back pain. The relief, support and alignment I feel when wearing my Revitalign® shoes is unreal. The Gaia walking shoe coupled with the Fusion Strive slides allow me to stay on my feet all day... pain-free! Waco Shoe Company's customer service was very helpful answering questions regarding product and sizing.

Great prices and very clean store. Customer service was good.... once we found an employee to help…read moreus.

Today I went in the store to buy some shoes from work. I usually come here to buy my shoes and I…read moreusually have an A+ Experience. BUT today it didn't reach the A+ standards. I came in and I WAS NOT GREETED. And then I didn't get asked from any associate if I needed any assistance (which I did need assistance cause I wanted to make sure the price was correct) and then I when I went to go "check out" at the service desk there was already a few customers there (the customers were a group of 3 men who were friends) while they were checking out another gentlemen who knew them cut infront of me and assumed he was next in line(keep in mind I was waiting already 10 minutes to be checked out) and so anyways,he cut infront of me and the associate WHO SAW did nothing. Another associate came(cause the line was getting long) and instead of saying,"Ma'am I can get you next" and coming to get me,she just said,"Whoever wants to be checked out come over here". Which was even more infuriating cause I already waited my 10 minutes in line,then the gentlemen cutted infront of me,and then next this. Another woman walked to the next available associates register and I had to wait again another 5-7 minutes,and then FINALLY it was my turn. In total,my time spent at the your business,was over 30 minutes when it should have only been a 5 minute wait. This was completely unprofessional. It could have all be avoided if your customer service reps. Had been trained more thoroughly on CUSTOMER SERVICE. I am extremely disappointed in my experience today. Also,you will need to hire more associates because your business is too busy for just having 2 people work during the day. So overall,your associates to learn to be More mindful,genuine,KIND,respectful,and assertive. The woman who checked me out also wore her emotions on her sleeve and should learn to conceal her anger or frustration if she's going to be running the floor. I hope in the future you use this feed back to make your business more successful for your customer clientele.