The manager Audrey is rude and unprofessional, I bought a pair of boots at the Denton,Tx store,…read morewhen I got home to the Waco area I realized that I had two right boots and were different sizes partly my fault as I only tried on one boot at the store, I called the Denton store and was told to take them to Waco to exchange them and Waco would just send the boots back to Denton, I went to the Waco store and was told by Audrey "we can't do that, you need to go back to Denton" I said I called Denton and was told to come to Waco, she replied "we don't have that boot" I left, I called Denton again and they were really trying to help me and ended up saying they would call Waco and make sure I could get my money back or exchange for a different pair, I also called boot barn corporate and went back to Waco to exchange, when I walked in I went to the counter told the clerk what I needed to do, the manager interrupted and stated "you didn't let me finish earlier' I replied ma'am you said and I quote we can't do that, you need to go back to Denton, I also said ma'am you have one more opportunity to keep a customer don't blow it, I already called corporate, take care of your customer in front of you, I went found some boots that fit, took them to the counter, while I was finishing my transaction, Waco PD came in and issued me a trespass warning never to come back to that store, all because I just wanted to exchange a pair of boots bought at a store two hours from my home because I was visiting family and figured since I was there I would buy some new work boots, absolutely crappy customer service, I have called corporate back to let them know as well, this store manager doesn't need to be in any kind of retail service, I have never been treated like this in 55 years on this earth, I think I was only trespassed because I called corporate