My son had purchased a Baylor vintage letterman's jacket and because of the age of the jacket, the…read moreneck lining and the cuff linings were old and caused irritation around his neck and wrists. The modern man team took my call. Let me know that if they could not do it properly that they would refer me to another business that absolutely could completely re-create the linings. However, after my son had brought the actual jacket to them, they did determine that they would be able to complete the job. After spring break, my son went back to pick up his jacket and was amazed at how comfortable now the inside linings were and without any noticeable alterations, keeping that vintage look and an extremely reasonable price. We will be coming back for all of our tailoring needs, and I highly recommend this location!

They are very professional and they make you feel like you are in the Rigth place. They are very…read morefast. You don't have to wait. I highly recommend this place.

My husband needed a jacket for a casual wedding and we were traveling the next day to the…read moredestination. We were able to find a jacket and have the sleeves altered the same day. The sales lady and alteration person did an excellent job.

Friendly service, great selection. Was able to find a suit in a pinch situation! Can't recommend…read morethem enough.

Natasha here is amazing! My fiancé and I came in looking for a tie to match the colors in our…read morewedding. This was our first time here so we had no idea how expensive everything is. We were kind of embarrassed to be honest because we couldn't afford much. But thank the Lord some wise person hired Natasha. She was so helpful from the moment we walked in and went around the store looking for a tie and handkerchief to match our colors. She didn't judge us or make us feel bad that we couldn't afford anything else and offered to give us half off the tie. What a blessing this girl is! I would give this place 5 stars if it weren't so high priced. Beautiful suits and clothes here and everything is well organized and even in order by color. Their colognes smell amazing! At the end of our purchase I asked how we could get the wrinkles out of the handkerchief and Natasha said she would steam it AND fold it for us before we left- free of charge! My fiancé and I looked at each other and were so happy. She even folded it for us and taped it in place. Planning a wedding is already stressful enough but thanks to people like Natasha we left so relieved and had another thing checked off the to-do list. 2 thumbs up for this girl.

Horrible customer service! I came in to the Waco location near Richland Mall and I'll never be back…read moreto any Jos A Bank as it just left a sour taste in my mouth. I went to the store on December 9th, to buy a suit for a ceremony, left after 15 minutes. There were three employees on the showroom floor, only one was with a customer, the other two just watched me walk around looking aimlessly for a suit. I used to work in a retail store, and approaching the customer and making sure they were taken care of was our #1 priority. Not one of them asked me how I was doing or offered to help me find anything. I understand I may look like a young adult who can't afford a $1000 suit, but that's no way to treat a customer. There I warned you.

The bad reviews here just don't make sense to me or seem to have anything to do with the shop…read more I've ordered from Sendero multiple times and have never had an issue. This flagship store isn't extremely large and in fact it's definitely boutique-style. They have a great selection of clothing and accessories. The store is immaculate and well-appointed. We stopped in because my boyfriend needed new shorts (he LOVES their shorts) and I have to say service was fantastic. The employee on duty and I had a lengthy convo about jumpsuits and my love of them. We're huge fans of the provisions they put out and huge fans of the shop and its concept.

Cool stuff. If you ever receive it. Two weeks and still did not receive my shirt. I emailed to…read morecheck on the status and was told they were currently updated their delivery system to better serve customers. I was told my package was out the door the following day. 10 days later I still didn't receive it. I sent an email requesting a refund and asking why it hasn't been delivered. No explanation, I was told my order was canceled and refund is on its way. From a business approach, fair + thank you for the prompt cancelation of my order. But not communicating some kind of ownership in the issue and delivery is not a good way to cultivate long term customers. I like y'all's shit, so I'll probably try again. You guys haven't failed me before. Maybe that's why I held yall to such high standards. TBD

This is my go to place for cute Baylor stuff! Prices are much better than bookstore and shirt…read moredesigns are more original. Tumblers, purses, jewelry, stickers- they have it all!

Nice Bear shop with loads of cheeky T's…read more Yelp is instructing me that this review is too short but, what the heck, it's a T-shirt shop. What's there to say? Worth a stop if you are a Bear.

This business is not open anymore. Many of the map directed streets are closed for construction and…read moremy guess is that is why the business has closed

A must see shop tor folks passing through Waco. Huge selection of men's items and the staff was so…read morefriendly, even offered a beer when I walked in!

Yvonne in men's clothing really tried to help me, she was very helpful as I couldn't find the size…read moreshirt I needed. She clearly puts the customer first and exceeded my expectations for customer service. Thanks Yvonne, I really appreciate all you did.

Located at the Richland Mall and just passing thru this department store to go to the mall…read more Love their designer merchandise and would definitely shop here. The store merchandise set up is very inviting. So colorfully played out throughout the whole floor. Window shopping is always fun and someday I'll come back to really go shopping !!!

Their customer service was diabolical. They didnt measure the soon to be groom and the lady just…read moreasked "Well are you just going to go somewhere else?" Proceeded to one of the groomsmen in the complete wrong size after insisting that is was his right measurements. I do not recommend this establishment.

Very unfortunate service and we will definitely never even entertain the thought of using this…read morebusiness again. I scheduled an appointment and specified that it was for a WEDDING (aka- the groom's attire). When we arrive we were told that we have top priority and the next available associate would help us. Eventually we find our associate, but she was annoyed because she said she called out for us multiple times, but we were standing beside her the entire time and had no idea what she was doing. I explain what we're looking for and she looks at me as if I've grown three heads. I pull out pictures of some jackets we were looking at and she again... just looks at me. The ENTIRE appointment, she looked at us as if we were speaking another language. All we needed was a jacket. She then tells us "Well honestly, we only care about prom during this time of year. But you can look online and I'll order whatever you want." Why did I schedule an appointment to be told I could look online??? I could've done that at home! Lastly, she tried to hand me her tablet and told me to look at things I liked, we decided to leave try different stores. Service is unbearably awkward, unprofessional, and the store is pathetically stocked.

Khalid was great help finding a suit.... I ended up buying 4 suits that day. if you're planning to…read morebuy a suit, this is the right place for you. They have a tailor in store that's absolutely fantastic getting your suit up to your measurement. I will definitely come back once I lose I bit more weigh.

Wonderful staff. And great and fast alterations. Within 20 mins pants hemmed and out the door…read more Great prices for alterations also.

Handsome young man at the front is a fantastic person and hat shaper. With customer service like…read morethis I will for sure be back!

We came at 2:30 on a Friday afternoon, and based on store hours, it should have been open until 6…read more The door was locked. There's no sign on the door other than store hours (which indicate they should be open). There's 2 cars in the parking lot. What's up?!?