Yvonne in men's clothing really tried to help me, she was very helpful as I couldn't find the size…read moreshirt I needed. She clearly puts the customer first and exceeded my expectations for customer service. Thanks Yvonne, I really appreciate all you did.

Located at the Richland Mall and just passing thru this department store to go to the mall…read more Love their designer merchandise and would definitely shop here. The store merchandise set up is very inviting. So colorfully played out throughout the whole floor. Window shopping is always fun and someday I'll come back to really go shopping !!!

The bad reviews here just don't make sense to me or seem to have anything to do with the shop…read more I've ordered from Sendero multiple times and have never had an issue. This flagship store isn't extremely large and in fact it's definitely boutique-style. They have a great selection of clothing and accessories. The store is immaculate and well-appointed. We stopped in because my boyfriend needed new shorts (he LOVES their shorts) and I have to say service was fantastic. The employee on duty and I had a lengthy convo about jumpsuits and my love of them. We're huge fans of the provisions they put out and huge fans of the shop and its concept.

Cool stuff. If you ever receive it. Two weeks and still did not receive my shirt. I emailed to…read morecheck on the status and was told they were currently updated their delivery system to better serve customers. I was told my package was out the door the following day. 10 days later I still didn't receive it. I sent an email requesting a refund and asking why it hasn't been delivered. No explanation, I was told my order was canceled and refund is on its way. From a business approach, fair + thank you for the prompt cancelation of my order. But not communicating some kind of ownership in the issue and delivery is not a good way to cultivate long term customers. I like y'all's shit, so I'll probably try again. You guys haven't failed me before. Maybe that's why I held yall to such high standards. TBD

How do I even start? This place is irredeemable, please if you are a kind person walking in here…read moreand are an empath. You will find the loneliest group of little girls working here. They are not nice at all, including the store manager ,who probably hired them because they are just like her. It's soooo soooo sad. I feel sorry for the youth that work here. They are extremely critical of everything and everyone. I actually didn't want to come in here but I was curious about all the comments that were left and since I was in the area, I thought I would experiment and see if the stories were true. And sadly they are. As soon as I walked in, I felt judged and hated at the same time. I understand I am not in my 20s anymore but good God bless these women even though they made me cry in the dressing room. I took in 3 skirts and I guess the girl who "helped" me in sorting my clothes saw that I had gotten an extra large size. She then commented that they probably wouldn't fit and that I should leave them on the hangers . Then she said that they don't have any bigger sizes and then rolled her eyes and walked away. I was devastated, Id never before been treated so crudely by anyone let alone a small teenage girl. She was awful and this girl needs Jesus. I can see it. Whoever you are , I hope you do find him and stop making people feel bad about themselves. Stop working in retail if you're just going to make fun of people. When I walked out of the dressing room , I wanted to take the skirts because they all indeed did fit perfectly, but I don't want to give my money to a store that ridicules their customers. I am never coming back and launching a campaign against this place

If I could rate no stars, it would be a big fat ZERO. I went to store and asked if they accepted…read morewomen's clothing and gave example of 1X, 2X and was told yes. I took in women's dress pants, cotton slacks, capris. When I went in to pick up my items (approximately 50 items and all returned to me) I was told they do not accept formal wear. I stated there was no formal wear and questioned what were they considering formal wear. I finally was able to figure out they meant dress pants. I also inquired about why not my jeans and was told no colored jeans r capris.Why didn't they tell me this in the beginning when I made a special trip into the store to inquire before I took in items? All items were taken off the hangers from the dry cleaners and folded neatly but when I received them back they were all wadded up in my baskets. Most horrible experience I have ever encountered! I know lots of people in this community and a lot of surrounding communities and plan to tell everyone I know to NEVER, EVER do business with them!!! My hope is they go out of business for being so ignorant not knowing professional women wear dress pants for office attire or for church.

The in store experience has become almost unbearable. Every time I go in I am completely ignored…read more This time the associate was sitting on one of the tables laughing at something on her phone while I was shopping. She was tall with dark blond-ish hair. The store is always messy, nobody helps me, acknowledges me or offers to get me a fitting room. Even though I liked a few things I put it all back because I don't want to spend my hard earned money where I am treated so poorly. I manage a store of my own and I'd be embarrassed to run and establishment and team like this.

Very Rude staff! Went in try on some clothes with my girlfriend. When we asked the for some help…read moregetting into the fitting room, the staff member rolled her eyes and snapped at us! I don't ever complain but it really bothered me so I talked to the manager who acted like she didn't believe me. After giving up, I told her that they lost my business...she smiled and said ok, not seeming to lose any sleep over it to say the least. They must have so many customers that they don't need to worry about anymore. So I would recommend shopping somewhere else

After having a horrendous experience at Men's Wearhouse in the Central Texas marketplace, we called…read moreSioux City and spoke with Mr. Dustin and he told us that he would treat us as if we were family and sure enough we arrived and I've never had such a good experience finding a suit for any occasion, I fully recommend this location and Mr. Dustin for anyone else's suit needs.

My husband needed a jacket for a casual wedding and we were traveling the next day to the…read moredestination. We were able to find a jacket and have the sleeves altered the same day. The sales lady and alteration person did an excellent job.

They have some decent items sometimes. It would be so much better but…read more... you literally get in the line and it doesn't matter if there's one person or 25 people in line, every time you have to literally plan on waiting like 15 minutes in the line because they don't bring up any more cashiers to help check people out. A lot of times there's even employees just hanging around the front on their phones. Like what in the world? And there are literally eight cashier stations and every single time that I have come to this place (and keep in mind I live very close by so I come fairly often) and every time there's only one cashier station being used.... Hey, improve that and then ya'll have a great store!

On 10/9 I went to Burlington and brought $47.59 worth of merchandise and when the cashier which was…read morevery nice gave me my change back she didn't give me the exact change back and when I got home my money was still wrapped in the receipt she gave me and I counted it which was $32.41 she had short changed me $20 so I called and Aubrey the manager told me to come back when I got there it was another manager which told me they had to watch the cameras and to leave my name and number which I did and so the next day around lunchtime I called Aubrey answered again and I asked her if they watch the video she said yes I have your money you can come get it I get off at 3:30 so I went again she walked out and said I can't give you your money they watched the video and she gave it to you I'm like No let me see the video she showed me now keep in mind this video is clear perfect and you can see that she didn't give me all my money and I pointed it out to her. Then she said I can't do anything about it sorry I'm like are you serious can I have the corporate number she gave me 609-387-7800 and the lady told me she couldn't do anything for me to call back and ask for a manger higher then her and so I called back Aubrey told me she couldn't give me that name per policy or her number so I asked her what time do she come in so I can talk to her she said I can't tell you that either per policy which she gave me another number which is the same number just different. So I called back she then continued to hang up on me while laughing in the background i called 6 times which I have the screenshots of the call then I called her from my other phone she then answered saying Hello I said why are you playing and hanging up now I'm pissed off because your playing games. All this over $20 that they could have just giving me back. Aubrey needs to be demoted from being a manger because you don't do that to paying customers this is bad customer service something needs to be done and I need my money back. I feel like this is not the first time they been stealing money from customers. This is definitely stealing .if someone would've been stealing from this company actions would be taking.