Their customer service was diabolical. They didnt measure the soon to be groom and the lady just…read moreasked "Well are you just going to go somewhere else?" Proceeded to one of the groomsmen in the complete wrong size after insisting that is was his right measurements. I do not recommend this establishment.

Very unfortunate service and we will definitely never even entertain the thought of using this…read morebusiness again. I scheduled an appointment and specified that it was for a WEDDING (aka- the groom's attire). When we arrive we were told that we have top priority and the next available associate would help us. Eventually we find our associate, but she was annoyed because she said she called out for us multiple times, but we were standing beside her the entire time and had no idea what she was doing. I explain what we're looking for and she looks at me as if I've grown three heads. I pull out pictures of some jackets we were looking at and she again... just looks at me. The ENTIRE appointment, she looked at us as if we were speaking another language. All we needed was a jacket. She then tells us "Well honestly, we only care about prom during this time of year. But you can look online and I'll order whatever you want." Why did I schedule an appointment to be told I could look online??? I could've done that at home! Lastly, she tried to hand me her tablet and told me to look at things I liked, we decided to leave try different stores. Service is unbearably awkward, unprofessional, and the store is pathetically stocked.

Yvonne in men's clothing really tried to help me, she was very helpful as I couldn't find the size…read moreshirt I needed. She clearly puts the customer first and exceeded my expectations for customer service. Thanks Yvonne, I really appreciate all you did.

Located at the Richland Mall and just passing thru this department store to go to the mall…read more Love their designer merchandise and would definitely shop here. The store merchandise set up is very inviting. So colorfully played out throughout the whole floor. Window shopping is always fun and someday I'll come back to really go shopping !!!

My son had purchased a Baylor vintage letterman's jacket and because of the age of the jacket, the…read moreneck lining and the cuff linings were old and caused irritation around his neck and wrists. The modern man team took my call. Let me know that if they could not do it properly that they would refer me to another business that absolutely could completely re-create the linings. However, after my son had brought the actual jacket to them, they did determine that they would be able to complete the job. After spring break, my son went back to pick up his jacket and was amazed at how comfortable now the inside linings were and without any noticeable alterations, keeping that vintage look and an extremely reasonable price. We will be coming back for all of our tailoring needs, and I highly recommend this location!

They are very professional and they make you feel like you are in the Rigth place. They are very…read morefast. You don't have to wait. I highly recommend this place.

Such rude employees. Why are you acting inconvenienced by processing my return?! This isn't the…read morefirst time, either.

I came in trying to get a foundation, the girl in Sephora was beyond amazing ! She went above and…read morebeyond for all the customers there. I ended up getting a whole new skin care and make up (like 10 things) She mentioned her boss at some point, if he/she reads this, this girl really deserves a raise! I'm a supervisor as well, and employees like her are very hard to come by. Specially in make up stores, employees are not to friendly (sometimes) Her name is Lizbeth, I think?

This is my go to place for cute Baylor stuff! Prices are much better than bookstore and shirt…read moredesigns are more original. Tumblers, purses, jewelry, stickers- they have it all!

Nice Bear shop with loads of cheeky T's…read more Yelp is instructing me that this review is too short but, what the heck, it's a T-shirt shop. What's there to say? Worth a stop if you are a Bear.

My husband needed a jacket for a casual wedding and we were traveling the next day to the…read moredestination. We were able to find a jacket and have the sleeves altered the same day. The sales lady and alteration person did an excellent job.

Friendly service, great selection. Was able to find a suit in a pinch situation! Can't recommend…read morethem enough.

Natasha here is amazing! My fiancé and I came in looking for a tie to match the colors in our…read morewedding. This was our first time here so we had no idea how expensive everything is. We were kind of embarrassed to be honest because we couldn't afford much. But thank the Lord some wise person hired Natasha. She was so helpful from the moment we walked in and went around the store looking for a tie and handkerchief to match our colors. She didn't judge us or make us feel bad that we couldn't afford anything else and offered to give us half off the tie. What a blessing this girl is! I would give this place 5 stars if it weren't so high priced. Beautiful suits and clothes here and everything is well organized and even in order by color. Their colognes smell amazing! At the end of our purchase I asked how we could get the wrinkles out of the handkerchief and Natasha said she would steam it AND fold it for us before we left- free of charge! My fiancé and I looked at each other and were so happy. She even folded it for us and taped it in place. Planning a wedding is already stressful enough but thanks to people like Natasha we left so relieved and had another thing checked off the to-do list. 2 thumbs up for this girl.

Horrible customer service! I came in to the Waco location near Richland Mall and I'll never be back…read moreto any Jos A Bank as it just left a sour taste in my mouth. I went to the store on December 9th, to buy a suit for a ceremony, left after 15 minutes. There were three employees on the showroom floor, only one was with a customer, the other two just watched me walk around looking aimlessly for a suit. I used to work in a retail store, and approaching the customer and making sure they were taken care of was our #1 priority. Not one of them asked me how I was doing or offered to help me find anything. I understand I may look like a young adult who can't afford a $1000 suit, but that's no way to treat a customer. There I warned you.

Kathryn and her whole team is crushing it. We had such an amazing time chatting and their clothes…read morehave really amazing messages that people need. They add so much value and joy as a brand because there's none of the annoyances that come from other companies. It's simply about positivity and kindness.

From the owner: Ramble and Company specializes in small batch hand printed tees.read more

an employee named Kayla was so rude towards my grandmother when checking out. all my grandma was…read moresaying was to bag up two dresses separate & this lady thought that was to big of a task to do! she has attitude issues & when my grandma kept apologizing because we all could sense the anger coming from her so we were helping take hangers off and we got scolded for that by her! If u check out then stear clear of Kayla lol I wanted to say something so bad about her attitude towards my grandma ugh

I would probably give this place one star, but I was able to find a cute doormat - very fashion…read morebloggery and said Home Sweet Home in loopy lettering. Not much digging around needed to find the good items since they're so few and far in between. This store is pretty understocked and just seems to drab compared to Marshall's a few stores down.