Ok....
I would like to address my last review.
Apparently, when I had asked for a manager in the very beginning of this issue, I was given to someone named Chris who isn't management. Why that happened I have no idea. But if that was the case 2 people need to be fired for turning a non-issue into a full blown problem that I wanted to get a district manager involved in, after having spent around $600.00
Today, I got the REAL store manager on the phone,
Dave. He had been taking care of ALL MY ORDERS as they came in. He pulled them. He packed them. Then he put them where all the on-line orders are put, so when people come in the associate goes back, grabs it, hands it over and everybody's life goes on!!!!
I cannot believe NOONE, NOT ONE ASSOCIATE knew this extremely SIMPLE, NO THOUGHT REQUIRED PROCESS.
Well, by the time I got off the phone with Dave I was good. He is listened to everything I had to say, he acknowledged my anger, he agreed with why I was angry and he apologized for everything, profusely. Then he told me about that my last shipment WAS THERE, and to ask for Jim and he would take care of the other issues.
This was the first review:
TSCAFA 1 star review of TSC Tractor Supply by Tracy D.:
https://www.yelp.com/biz/tsc-tractor-supply-green-valley?hrid=B9Yy0ovLoWSV4yf62NBSCQ&utm_source=ashare&ref=yelp-android
This is on the TSC on Abrego in Green Valley.
Totally up to you if you want to take a shot at ship to store....I won't be. read more