Love coming here for my cockatiel very professional and friendly. They hooked me up with a great…read morelady Barb for my cockatiel for my five year-old daughter we come here often my daughter loves hanging out there seeing all the other birds they have great service/supplies for your birds highly recommend them.

Lovely store with even lovelier staff! We are from Phoenix, visiting Prescott for the weekend and…read moredecided to pick up some millet for my cockatiel and had a nice time chatting with them. They have a wide selection of toys and food to choose from for all birds. Store is also clean and tidy with some friendly birds hanging out :) will definitely visit again whenever we are in Prescott.

I visited a week ago and noticed the reptile enclosures were pretty dirty. I figured I might have…read morecaught them before cleaning day or something, so I made a point to go back a week after my first visit. The tanks were still dirty. I don't mean a little dirty, I mean multiple piles of animal waste and dirty water in almost every enclosure. How can you guarantee healthy animals when they're living in their own filth? This is unacceptable. Ive included just a few of the pictures I took.

I never post things about a business, because i tend to not care. This place is so unprofessional…read more My husband and I miss the old owner, he kept the animals tanks clean instead of making his shop all nice and pretty. He tended to the animals more than what color the walls were. We called today wanting to see their stock of animals and my husband called them and spoke with someone who said they were open. We get there and they said they were only open to selling feeders that we were not able to walk around because they were fixing the place up? Why say your open on the phone and make us drive all the way from chino to say, "oh sorry we didn't mean to tell you were open, we're only open to selling feeders." I bought one of my snakes there from the old owner and I'll never go back to that place ever again! Their website and Facebook haven't been updated and their hours are all over the place. I'm surprised that place is still open since no revenue is coming in. You guys lost two customers. My husband and I will not come back. Thanks for making it easy for the both of us to figure that out.

Excellent local tropical fish store that carries a wide variety of tropicals the Big Box stores…read moredon't. In addition, Shana, the owner has excellent customer service. She has made numerous special orders of fish for us. We are happy to have a local tropical fish store managed by a very knowledgeable owner. Support Local Businesses!

We just had an installation finished from Totally Floored. We love the floors! The reason I give…read morefour stars instead of five is because we had a few hiccups while putting together a contract 1. The person that measured the area missed something- I suspected they weren't right in the measurement so measured and then called them to up the amount of planking ordered. 2. In the process of getting quotes together... someone wrote down the wrong materials or didn't record it at all. I'd recommend the business but I also recommend you make sure the measurements are right and keep track of what you want along the way.

You'll never meet nicer, more helpful people than at Olsen's. We stopped in the other day and…read moreexplained we were trying to trap a lost cat. Luke gave us some excellent advice that allowed us to trap the cat! I can't say enough good things about these people.

My wife and I switched the food we buy for our 2 dogs a few years ago now, and go to Olsen's Grain…read morefor the new food. We also buy toys and joint supplement. The staff is as friendly as I have ever seen. They offer to help me load the food into my truck . They have a great knowledge , and are younger workers who have a passion and love for animals . Amazing to see. I would recommend everyone to go there for the pet food they need !

Lucy made some poor choices that led to the loss of my dog's eye and a broken jaw while under her…read morecare. She took my 7 lb puppy to the dog park where he was attacked. Instead of calling me right away and/or getting him prompt medical attention, she waited approximately 18 hours. My vet says she may have been able to save his eye had Lucy taken him in right away. While she finally paid for the vet expenses, it was a fight and I endured her use of unprofessional, foul language in my direction while I remained calm and professional towards her. To my shock and disbelief, she thought that I should be grateful to her for resolving the payment issue! I felt no compassion from her. Instead, she called me names. In hindsight, I should have known it wasn't going to work out. I was desperate to get my puppies trained and overlooked red flags. She talked endlessly about herself and could not stay focused. It seemed I couldn't ask a single question without her getting sidetracked on some story about how great she is. She often spoke about how the other trainers in town were horrible. Lots of bragging and very little action. Please think twice about using this "dog trainer." I wish I had.

My mom brought her two puppies to Ms. Reynolds for potty training. One of the dogs was returned…read morewith a broken jaw, a huge gash in the back of his head, and a missing eye. She told my mom that she brought the dogs to the dog park and while the injured dog was attacked. Instead of bringing the attacked dog immediately to the vet, she brought him home and did not seek medical attention for approximately 18-20 hours. Our vet told us she could have likely saved the eye if Ms. Reynolds had sought medical attention right away. Following the attack it felt like Ms. Reynolds was doing anything and everything to avoid taking responsibility. She insisted she was an amazing dog trainer, that she would not give the full amount back for training because my mom had gotten "some benefits" from the 24 hours of training prior to the attack. She cursed my mom out, and acted very unprofessional. It took weeks to finally settle the matter.

Always have what we need, especially dog food…read more Dog grooming team is great and prices are very reasonable. They do an excellent job in our dog.

We have used Petsmart for grooming services for years, after bad experiences with other groomers…read more Our 5lb rescue needed monthly nail grindings and they were always very kind and gentle. Not easy to grind the nails of a quivering chihuahua that looks like she is being tortured. We came here with our adoption coupon book to get our newly adopted Miss Loki her swag and necessities. The staff were so excited for us and made our Gotcha Day even more fun! Some of the staff work/volunteer, at the Yavapai Humane Society, and instantly recognized Miss Loki(Kiwi), dropping to the floor to cuddle and play with her. As much as I appreciate the outstanding staff, I do wish they had more of a unique selection, in pet items. Even if these items were offered as a special order. Miss Loki will start her obedience class next week. We will let you know how we liked the trainer and if we were asked to leave‍. Loki is a little energetic and curious.

Could not find anywhere near Show Liw to surrender our dog and they took him st no charge! Very…read morenice staff!

Terrible care of animals. My dog was captured , harassed…read moreand traumatized by them and taken in and called a "stray". she had her collar on with clear identification, obviously not a stray. I called an hour after she was missing . They told me to wait 2 hours until open before I could retrieve her. When I picked her up : 1. her coat was covered in some kind of waxy film 2. They gave her various vaccines without my permission 3. She developed a rash and scabs all over her body from the short stay there. This all happened in the 2 hours she was there. My daughters healthy cat was also captured and brought there. It got parasites there and died after coming home. Another friends dog was mistreated there and got sick and traumatized after being captured and taken there.