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    TRACTOR SUPPLY

    5.0 (1 review)
    Open 8:00 am - 9:00 pm

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    3 months ago

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    Kilbury's Feed Svce - Pacific Energy Vista LE2

    Kilbury's Feed Svce

    (6 reviews)

    $

    I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

    Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.

    CountryMax

    CountryMax

    (3 reviews)

    $

    Came in today on the hunt for vessels to put our flowers in. We had specific ideas in mind, because…read morewe live in the city are going to be putting them on our balcony. We ended up with some super cute galvanized steel bucket type things that are gonna hold our annuals really nicely! We will have to drill some holes for drainage, but otherwise they are adorable. They also have a top soil sale all day err day, 5 bags for 10 bucks. Forty pound bags! That's a darn good bargain! This is the only country max location on this side of Rochester, and is more focused on pets than anything else. I like this fact! Super cute toys and accessories for your pets, dogs especially. Be sure to give the resident dog a hello, his name is Jack :)

    This is a really nice feed and pet store for a variety of pets. I originally called this store to…read morespecial order feed for our mini pigs. We got lucky and the employee I spoke to on the phone said someone else had special ordered 2 bags of exactly what we needed, but never picked it up! We were able to purchase both bags instead of having to wait 1-2 weeks to receive a bag from ordering! If you don't know, pig feed can be hard to find, especially the brand we were looking for, for mini/potbellied pigs! We looked around while there. It's a pretty decent size store and offers so many items! We purchased a super cute tie for our super dapper Pomeranian Mix and a kong wobbler (treat dispenser) for our mini pigs. Most of the items we looked at were pretty decently priced compared to Petco and Petsmart! They also sell fudge, hot sauce and other various food items lol. The employees were very nice and accommodating on the phone and in store! If you're in the area, check this place out!

    TRACTOR SUPPLY - petstore - Updated May 2026

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