I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.

This store is great. As a relatively new pet owner I was always running out the store and buying…read moredifferent things as I learned all the ins and outs of pet ownership. I was looking for specific types of food for my puppy who has allergies and a sensitive stomach. After tons of research, I decided to try one of the brands that came up a the Tractor Supply store. I was kind of shocked because I'd never been in that store and had no idea what all was sold there. To my surprise, not only did they have the food I wanted to try for my pup but they had tons of toys, chews, treats and supplements. The best part is that a lot of the items I bought elsewhere were way cheaper at this store. I was shocked that we'd been going to stores branded specifically for pet and paying almost double some of the prices I found here. I will be shopping here more often. Some things that we use they don't carrry but the employees have been great at helping me find alternatives that work. I will be back for sure.

The person who fills propane over filled my tanks and once i got back to work all the machines are…read morefreezing because the tank is overfilled

Service friendly service, a variety of items you might need friendly workers in the lovely town of…read moreBoston Hills in New York

Reasonable prices and great variety. There is everything that u would need for farm animals and for…read morepets like dogs cats and rodents and more. I will go back here anytime there nice

Great place great prices the owner is a kind caring ppl person and they have everything u need and…read morethen some

Service is great here. Staff is always friendly & helpful. Plants are always so healthy. Highly…read morerecommended them for all your gardening needs.

They have all kinds of farm foods. My friends go there often to buy food for the deer.read more

First time customer today. I stopped in with my two pups and they LOVED the treat section! They…read morehave a large selection of bones/alternative rawhide/chewing treats and dog biscuits. They sell gifts, food for other animals and they have a section in the back for kibble. I do wish they had a little more selection for dog kibble (my pups are currently eating Stella & Chewy), but I was happy to see brands like Fromm and Blue Buffalo. Customer service was very approachable and friendly. Will definitely be a return customer!

I love going to pet stores. This is my third bird from here... it's nice looking at the fish & I…read moreenjoy the family.

From the owner: We sell a variety of small pets. This includes bunnies, russian dwarf hampsters, bearded dragons,…read moreleopard geckos and more. We also sell chicken and hog pellets for the small farmers in the area. If you need Blue Seal or Triple Crown feed for your horses, we can take care of you.

Helpful staff found what I was looking for. Made visit to store so easy considering how busy the…read morestore was at the time of my visit

Tractor Supply has the most reasonable price for water softener tablets in our area. Today was our…read moreday to replenish our stock. We were greeted multiple times by store staff as we enter. The store, began scanning the aisles for bargains. I have a roving eye, and immediately noticed a SALE on enameled garden decor. So I treated myself to this adorable little Rooster wind chime! So cute. My husband loaded up the utility cart a couple of 40 pound bags of salt pellets. The cashiers always ask us if we need a carry out to the car. This location has a rather large display of potted vegetable plants in the entryway of the store. Today it was raining quite heavily, so the pots were all nicely hydrated. Usually they look like they're on their deathbed due to overly dry conditions. I picked up several hot pepper plants to add to my porch pots. Hopefully I'll be harvesting salad peppers in the next few weeks.