I've shopped here for 45 years and the service has always been top of the line. Materials are good…read morequality, too. Some prices are a bit more than HD, but they are convenient and there to help not only with materials, but advice as well. Finally, if you're looking for that hard-to-find piece of hardware, more than likely they'll have it!

We enjoyed looking through this historic old hardware store which doubles as a historic building,…read moremuseum, or just plain fun place to grab some free popcorn or watch the ghost play jazz, blues, reggae, etc on the piano. I bought the Ostrich feather duster I've been looking for for months! Clean? Are hardware stores supposed to be known for clean? Especially old ones? This one was just the right degree of cleanliness! The staff were so friendly and welcoming! When we mentioned we were from out of town, the eager employee offered to introduce us to the owner! Surprisingly the prices weren't "tourist stop high", just the regular hardware store prices. If you are coming through, New York, this is a worthwhile place to stop and look around.

have been buying wood pellets by the ton....around $6.50 a bag ....called first to make sure they…read morehad them......yep.....now ...can't buy buy the ton .....but you can take 25 and come and get the rest.....in 3 days..... now$ 8.90 a bag........i hzve gotten older and it would be real hard for me to unload a ton by myself anymore ....what a crummy way to treat a customer that's been doing business for ....years

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

Valu has just upgraded their stores in the most amazing way! They now carry men's workwear! Hats…read moreand gloves have always been part of the product offerings, but now you'll find blue jeans, bib overalls, zippered hoodies, and tee-shirts. Would you believe that the men's heavyweight blue jeans are only $19.99! The helpful clerks greeted us as we entered the store, as always!

The Scarlett Vetter says: I just love this hardware store! They are super helpful and friendly…read more You are greeted upon entering the store and there is enough staff working around the store that if you look like you are having trouble, they come and ask you if you need help. The staff is very knowledgeable about the store's inventory and if you buy anything heavy or bulky they are sure to ask you if you need help getting your purchases to your car. I will go out of my way to shop here because the staff is so wonderful. It doesn't hurt that they also have a wide selection of inventory at reasonable prices. Parking is plentiful and they also have a nice Rewards program. It is also family owned!

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

Recently had emergency replacement of a sump pump tube and Tim opened the store a few minutes early…read moreto help me in my time of need! Great service and selection!

I have nothing to say about the hardware store itself…read more However, if you're ever in the Alfred area on a Friday, do yourself a favor and get some pie. FRIDAY IS PIE DAY I had a humbleberry pie that made me almost weep tears of joy, and the strawberry rhubarb beats my grandma's (which is saying a lot). Who needs tools when you have pie?

Amazing staff and amazing family The wagners are my family…read more But the caring and compassion, they treat each and every one of us all on this same page. There's no favoritism there's just loyalty on thispeak honest god fearing and amazing products The quality and care is outstanding

Kind, helpful service by your staff! The hardware store has a wide variety of items for purchase!…read moreHave always been able to find and buy what I went there to shop for!! Thank you.