Places like this North Augusta PetSmart, and employees like Karen and Kaitlyn (sp.?) are why I shop…read moreat brick-and-mortar instead of online. A recent visit to the vet made it so that I needed to change my beloved soulmate dog's food to something else pretty particular. I went to PetSmart and was trying to figure it out on my own, but one of these two ladies spent a good hour helping me find just the right balance at a price that was reasonable. I left feeling satisfied with that visit. Then, maybe a week or so after, I went in to buy some cute little diaper covers for my dog and Kaitlyn and Karen were just wonderful. They remembered her, helped us, and even offered her a surprise balloon pup cup. My dog, who usually never accepts treats from strangers, and who has never liked pup cups, devoured all of it happily. It really made our day for days. I appreciate places like this and employees like these two women more than I can express. For this reason, I will continue to support in-person stores rather than online. It can make all the difference in our lives.

this is my second time taking my dog to the pet smart in north Augusta the first time they did what…read moreI asked this time they did a horrible job they complained about my Dog not wanting to sit down during his cut the first time. if that was the case why take him back and reschedule and shave him bald just to half do the job my poor baby came back looking like a crackhead. I am hurt and disgusted with this, he's itching uncontrollably due to this I'm having to rub him down in coconut oil just to soothe him pet smart please do better if this is not what you desire to do with your career or whatever please leave thank ya.

If you have a pet Dander Allergy like myself, wear a mask. There is pet dander in the air and my…read moreallergies did flare up this is inevitable. Easy Booking, Great Customer Service. They answered my questions and addressed my concerns all while educating on different cuts and in between grooming techniques. They also educated on visible health of dog and their temperament during grooming. I'm very pleased my dog is happy and turned out so cute. The best groom he's ever received. They have gained a customer. They also have bakery treats for pets as well as pet supplies. Alisha Is his groomer. Fantastic.

Made me pay upfront. Im not sure if it was because I was a black man or not but the guy seemed very…read morejumpy made me really uncomfortable. Also, added on a tone of extra charges for a simple groom. My puppy came home very itchy and very scared groomers might be rough and the prices for the items in the shop are pretty expensive a dog collar was $30-$40 bucks Very expensive I'm gonna stick with petco!

I'm mainly reviewing bc the two one star reviews are from one person who got turned down for…read moreadoption bc they wanted to cut a cats knuckles off (declawing) and the other bc someone missed their appointment for volunteer orientation. Think of the animals instead of yourselves. Rescue is unforgiving and hard and these are petty reasons to leave a bad review for an animal rescue. That said, this is a no kill shelter! Go and see if your soul pet is there waiting for you.

I need to start out by saying the staff here are very pleasant and courteous. Taking time to…read morediscuss many things. However, I am so sad to even write this. I went to the Augusta Humane Society on Monday to adopt two older cats. When we came there we saw several cats outside and inside running around and just being cats/kittens. My heart was ready to adopt. Now it smelled like animals/stinky and I could tell that they had a very small budget, so please donate to this place. As we talked to the very friendly lady we realized that we were not "eligible" to adopt the older cats. The primary reason was our intentions were to declaw them in the front. The lady told me to "do the research" on declawing kittens/cats. She told me several times that not only did the Vet at the Humane Society not approve in declawing but one other local vet did not either. We were also told that other states like Maryland had laws that it was illegal. She also said it was illegal in many places overseas. So I did the research. The reason this against declawing even came up was from the Big Cats. Meaning, declawing exotic or native wild cat species. I did my research and found out Georgia HAS NO LAWS about this and this woman and her vet did not want to let anyone adopt these poor animals if they thought you would declaw. I have had cats who lived INSIDE the house for 21 years and they were declawed. Yes, I am saddened that this place have placed their own "opinions" over the needs of the animals. Too many animals need a loving home and sadly again, depending on the vets opinion, not Georgia legal laws, many will not ever find a home. Sad, sad, sad.

My dog literally begs me to take him here. Literally. They do it all from daycare to boarding to…read moretop notch grooming, and at more than reasonable prices. When I leave Jerry Lee at Animal Boutique I know he's in excellent hands.

Very disappointed!! Took my yorkie for a puppy cut grooming he returned a chihuahua. They cut all…read morehis beautiful hair off. Claiming he moved during the cut and they had no choice but to cut all his hair. I would never recommend this groomer. They had the nerve to still charge me for the visit. UNTRAINED GROOMERS

My Luna loves Trip He always takes great care of her. And she looks great ! Staff is very…read morecourteous and friendly wonderful place

I made an appointment weeks ago to have my dog groomed. On the day of the appointment I received a…read morecall advising me that they needed to reschedule and gave me another date. I showed up for my new appointment only to be told that they needed to reschedule again. The receptionist stated that she called me earlier and left me a voicemail. Obviously I didn't get the message and never called back to reschedule. The receptionist just assumed I received the message and never tried to recall. My appointment was at noon and I was told that they could squeeze him in, but it wouldn't be till after 5pm. I wasn't just going leave him, so I left. customer lost!!

I am so glad that I found Animal House! I take my 2 big dogs here pretty regularly for day care…read moreand board when needed. I love how they know my girls by name and act happy to see them each time. I have used the grooming services a few times and have never been disappointed. My dogs don't require a haircut though, so hard to mess up a bath and nail cut ;) I do wish they would groom cats!

Boarded my dog for a long weekend. He has been itching since also was also missing some fur like he…read morewas bitten

Service, selection and value for your money are exceptional! The staff was helpful and informative,…read moreand prices were a little lower than the "big box" stores. This was our first time there and were very impressed. We'll be back for sure!

Very nice and helpful staff , they have everything you could need for your pets or farm animals …read more I highly recommend them . Always a pleasure when I visit SC .