dogs are loose in the store saw two dogs fighting…read more not all sizes hassle for returns long lines

The extra 25% off clearance is a great deal. You have to…read morewatch the merchandise because they are now selling "refurbished" merchandise which isn't clearly marked. I noticed it when I was checking out. Person at checkout wasn't quite sure what it meant. So, I didn't buy the merchandise. If the Rack wants to sell refurbished items, they should have a section just for that merchandise or have it clearly marked on the merchandise like most retailers do. Very sleazy practice.

Back to school shopping is never fun but this year Old Navy hit it out of the park. The new styles,…read moreselections and colors were top notch. And prices? Almost everything I picked up and really liked was on sale. BOOM! Back to school starter kit DONE! Highly recommend. Staff there are very helpful and efficient. The store can get pretty busy and the line long but so worth the trip.

Not a big fan of Old Navy. As a big Guy, I find that their sizes run on the small size…read more There were plenty of associates out and about, all friendly and smiling. Attempted to purchase a Halloween t-shirt for my little goblin. The sign on the table clearly said they were $5.00, yet twice I brought one up and twice I was told they were full price. At that point, I said enough and walked out. No thought to customer service at all. Offer me a shirt for the sale price, come take a walk to the display to help me out. Or do nothing and watch me take my business elsewhere.

Torrid is in my top five favorite stores, so Imagine my…read moreexcitement when I heard one was opening in my hometown!! For the plus size community, clothes shopping can be frustrating, irritating, and down right infuriating! So to have a store accommodate us by having sizes that fit and trendy styles is a great feeling, because well we don't have many stores that do that! Now, I have been to this store a handful of times now during this pandemic. The staff has always been friendly, worn masks, help customers remember the 6ft rule, and had us sanitize! My mother had to make a return because there is no trying on in the store and something didn't fit. When we walked in the store, there was a woman standing right at the door with her arms crossed, she didn't welcome us so I assumed she was a customer! She then starred at my mothers bag which made my mother feel uncomfortable n triggered her to ask if she worked there and if she should put her return at the counter before she shopped around. The woman said "I do work here, and I'm not looking at your bag but feel free to head to the register with it". So my mother went and started the return. Of course there was some confusion because my mother wanted to shop more and the women told her she shouldn't have come to the register that she would need to bag her things and carry them with her. She decided to process the return and just shop after. I was at the t-shirt counter with another customer (I did not know) and had touched a few tshirts (as did the other customer). As my mom walked over, the women standing at the door comes over and watches my mother and as my mom picks up a shirt the women yells out "please do not touch the tshirts ma'am, please ask me to hold up the shirt you'd like to see" my mother dropped the shirt and apologized and told the woman that she wasn't aware of the rule and that she had been in the store several times and the staff had never shared that! The woman said "well I am the manager here and they better not have let anyone touch the tshirts because if you touch them they need to be quarantined for two whole days, the reason we can touch them is we were already quarantined"! Now I realize she's just doing her Kobe but this leaves us puzzled and not sure if we can touch anything in the store! Not to mention, this manager folded and put the shirt my mother touched back in the pile of tshirts after she just explained it needed to be quarantined! Overall the experience here has been great until this interaction. It made for an unpleasant visit and a quick departure! Things could have been handled a little different and less condescending! I would give Torrid 5 stars but I shorted it 1 due to the management here! I'd rather drive the 45 min to another store!

I'm plus sized woman with a tough to fit body type. So tough, I resolved to live in yoga pants. I…read morestumbled on Torrid while in a large mall, lol frustrated from striking out in yet another popular plus sized clothing store (who was charging $90 for a plain pair of jeans). Then Torrid...uhhhh. BLISS! I first tried the ever elusive jeans. PERFECTION! The jeans were buttery soft, true to the listed measurements, and the waistline didn't come up to my breasts!! The tops are labeled 1, 2, 3, 4, and 5. Nooo XXX! That alone made me feel great. The tops hang perfectly, coming down a little bit lower to cover my lower belly. The materials were all heaven sent. The style options are huge! Everything from so so soft T shirts to cashmere like dusters, gorgeous springtime colored and patterned tunics, and actually wearable cocktail dresses. They had a big clearance section too. If you want to look through, the deals are amazing. The prices st Torrid are average...but, they have a great rewards program. It's easy, no games. I had enough reward points to get a beautiful, creamy mauve tunic for free that day! I'm a HUGE Torrid fan. Please, frustrated plus sized ladies..go check it out. Torrid is truly a store for us. As it said inside the dressing room stall "Embrace your curves!"

Really neat place! So many unique finds here, mostly antiques however when I was there i found…read moreplenty of homemade items too! I 100% recommend visiting here

I have visited this shop several times, most recently this past Saturday, because a friend of mine…read morewanted to check it out. The shop has a large number of vendors, some of whom I am friends with. Unfortunately, the owner is very outspoken about their far-right politics on social media. It's distasteful when business owners are so vocal about their political views, regardless of the side they support. This shop is a thrift/antique market; who do they think their primary customer base is? In their post, they stated: "If you don't like this or don't agree with it. You already know there are other shops to choose from, or take your ass to Target" I sent a message suggesting they should be careful about publicly taking sides on political issues. I mentioned that I know some vendors there and that I would most likely not return. The owner's response: "No one asked you what you thought; we don't need you to return. You most definitely dont have any friends lol so have a good summer Karen." This is not how a business owner should behave, and it's incredibly toxic! While they are right that there are other places to shop in the area, actions like this likely lose more customers than they gain. When I stated that I would make sure others knew how he acted he then placed my image and information on blast on FB and Instagram for "his customers to decide" Of course adding a ton of far-right political nonsense where his equally toxic supporters added their thoughts.

This is one of the smaller BR outlet stores, but it has most of your basics. The outlet clothes are…read morenot bad, and they have a couple of different cuts of pants, that you should be able to find the right fit for you. As for shirts, while they have many different colors and styles, none of them were to my liking recently. The dresses also come in many different cuts. There is a clearance section that affords for even more discounts. This is where I find the most value. There are also sale days that make it easier to buy decently cut clothes on a budget. The clothes are very well organized, even when they have a big sale. That is truly key, when you need to look for something. The sales people are also very helpful. If you need a particular size, they will help you find it.

I had the terrible misfortune of being required to purchase clothing for an upcoming wedding at…read morethis establishment. On the moral compass, this company faces directly opposite to anything that could be considered socially conscious and sustainable. However, because it was for one of my dearest friend's weddings, I decided I had to bite the bullet and go make the purchase. My girlfriend and I entered the store with the exact description of what we were looking for - color, name, size, etc. We approached the counter and were immediately schooled on the difference between an "outlet" and a "store" and were told they didn't have the pants we wanted. By that time, all I could think about was indigenous people chained to machines and toxic waste being dumped into whatever the local river is where these clothes are mass produced.. We were very upset and it showed. But suddenly, another store employee took it on herself to help us. I wish I could remember her name so I could thank her in this review.. But she totally saved the whole experience for us. She emerged from the back with exactly the pants we had asked for, in exactly the color we needed, and even gave me three size options to try.. she was amazing! I was already planning on texting my friend and telling him I couldn't get my required groomsman attire.. ready to be "that guy" in all the wedding pictures. Instead, thanks to this wonderful girl, I was able to text him a picture with the hashtag mission accomplished.. Thank you retail angel! I have very strong opinions about companies like BR and their effect on the planet.. But I had to holster all my opinions and just allow a sincerely helpful and friendly store clerk to win the day! Four stars!

I had a great time!! Lillte I'm more than likely spelling her name incorrect but she was soo…read moreamazing!! She helped me color match and helped me with a full face of make up. She walked me through everything on the how to do a soft glam. I loved the experience and I didn't feel rushed. It was a great experience!! I spent over $250 because I loved her service. They are fully staffed and stocked!

I was helped by Adalia. She was so incredibly sweet and helpful. I am new to eyelash extensions and…read morefalse nails. She showed me everything and she was using everything herself. She looked beautiful by the way so I trusted her. She also helped me find the right shade of lipstick, gloss and eyeshadow. The only thing that bummed me out was I waited awhile to get service because the manager was screaming at the workers in a very demeaning way. And the manager saw me. She didn't stop talking down to the employees even though I was in there shopping. I felt so uncomfortable and was unable to focus on what I needed or wanted because she was letting out her frustrations in front of everyone. Once the manager left Adalia came right over to me. She was so professional, helpful and sweet. I couldn't believe she could just walk away from someone talking down to her for so long and just shake it off but that's exactly what she did. She is so professional.

This is a good shopping center with a wide variety of stores. It's separated into two major…read moresections. The Upper Section includes big box stores such as Target, Kohl's, Best Buy and Dick's, along with some smaller scale stores such as Nordstroms Rack, Michaels, and PetSmart. There are a couple of restaurants in the Upper Section, Chili's and TGI Fridays, two places I never visit. The Lower Section has more stores and a few restaurants including LongHorn Steakhouse, Red Robin and Panera Bread. There is a large Barnes and Noble and Blackstone Valley 14 Cinema de Lux. There is also a 110 Grill adjacent to the Cinema. The Cinema and the 110 Grill have their own parking lots. Two new restaurants are under construction in this section, The Yard House and Shake Shack. The Yard House is expected to have a standalone building, evident by the huge construction project taking up a large amount of parking in the Lower Section. During weekends and busy holidays, traffic police are out in force at the Shoppes, in part because there is only one way in and out of this sprawling shopping center. Traffic and parking can be an issue depending on where you want to park during peak periods.

One star rating for cops creating traffic nightmare & the ongoing construction for well over 1 year…read more The detour is ridiculous because of the construction, takes you way out of your way & never know if the road is open or not coming from Rt 20 or McCracken Rd. Northborough has more stores and no traffic problem because the police aren't involved in clogging up access.

We went to Worcester to visit friends and decided to do some value shopping in the area. I always…read morelike to check out the different stores in different cities to compare them and see what each one has done better than others. Since our friends had a small child, we decided to get her a few children's books as a little gift. Marshall's had a good selection of them and we found some that we knew she would like, The store itself is nice but a bit cramped and maybe smaller than other Marshall's I have visited. Still, getting some nice children's books and not having to stand in line too long to pay were win/win situations for me.

This Marshall's was extremely disappointing to me today 3/22 at 2pm today i was scammed by a…read moreHispanic woman who distracted me asking me to read a label while another person working with this Hispanic woman reached in my purse stealing my wallet. I highly recommend to any customer wanting to go to the Marshall's in Millbury that you don't bring your purse in or bring a body guard. The camera system is highly ineffective and the staff not trained on how to interact with customers when something like this happens. This will be the last time I visit a Marshalls, tjx or home goods. I don't feel safe there anymore!!! Very disappointing!!!

I typically come here for my Amazon returns however I always end up shopping at their location. The…read moreservice has always been great. Today the cashier, Vasantai, was so pleasant and helpful and surprisingly the other customers that were shopping were very talkative. I think we were all amazed at the 50% off already reduced prices with an additional 25% off coupon. The selections of clothing varied. They had all seasonal clothing available and on sale. I was bummed because I had a gift card at home and didn't expect to shop the way I did.

Next door to a well run CVS in Target is a poorly run Kohl's. On occassion when in need of socks or…read moresweat pants, I have made a few purchases from Kohl's, usually when returning an item from Amazon (this Kohl's has a dedicated return counter for Amazon returns). Once the Amazon item is returned, Koh's provides a $5 coupon good for a week. When combined with other coupons, such as a 30% off coupon, and then again combined with a sale (buy one package of socks, get the second package for 50% off), a shopper can receive a much better value than purchasing the same items from Amazon, etc. In this case, my items cost $3.50 each, whereas they were selling on Amazon for more than twice that amount. However, if I wasn't already in the store, I would not have bothered. The customer service line was at least 10 people deep, the checkout line was about 20 people with only two registers open, the merchandise displays were a disorganized mess and their wifi went down for a short time (so they couldn't take returns or process purchases). For those focused on price over service, this may be your place!