Outstanding customer service from start to finish. Called for a couple of 2x4's. Both were…read morewaiting for when I walked in the door.

Came by yesterday after visiting my chiropractor just down the road knowing I was going to probably…read morespend a little more than if I went to Home Depot or Lowes but knowing I would get some personal service and I wasn't disappointed. I came in looking for a sprinkler head and normally need help trying to find the right one and help is hard to come by in the larger stores. I've only been here once before many years ago so I was weary they would even have what I was looking for. I asked the young lady as I walked in and she directed me to their well stocked and displayed arrangement of sprinkles. I easily found what I was looking for as I had the broken one in hand and their set up made it super easy to find. I even got a second option upon checking out to make sure I had the right one and she concurred with me it was correct. She asked if I was military and got my discount too which I don't ask for so even that made up for a slightly higher price. As the saying goes, you get what you pay for and it couldn't be more true in place. They're considerably smaller than one of the big box stores, but still have an excellent selection of hardware and home decor items. Next time I'm in Lemoore I'll make sure I pay this place a visit for my hardware needs. Excellent service and great, organized selection!

The staff here is always on point. Store is clean & well stocked. But Rachel made our visit even…read morebetter. She pointed out a few things he hadn't heard before on previous visits. Someone give Rachel a raise. Or at least a high five.

Nice dog wash area, store was clean and had nice selection. I will bring back the dogs again.read more

Petsense is a bit far and out of the way for me. I only visit when I'm in Tulare, at the outlet, or…read moreboth. Haha The one thing I do appreciate most about this place of business is that they are super organized and clean. They often have great deals and their dog toys are super affordable. My weiners always love their new toys and the treats we get them from here. Store employees are cheerful as well and you can tell they have a love for animals.

Really, really love it here. Always have the nicest…read moreemployees working when we are there! Best prices I have ever seen. Love the clearance tables. Seeing the other dogs come in is a blast and our dog had fun checking everything out in here. I cannot be in this area and not stop in. Lots of selection and clean store.

houston feed store in visalia ca.!…read more‍‍‍‍‍‍‍‍come by and check out a bunch of new product in stock.!

I've been coming here for years! I absolutely love the customer service as soon as you walk in…read moreyou're greeted and ask if you need help. They're very informative if you are unsure of things they go above and beyond. Store is always clean and full of merchandise. Prices are very good as well

Came in this AM for help, did not receive it from a woman and man in the store-dismissive and not…read moreintrested. Went back to get help and received it from Ron and John! Friendly, helpful and customer focused. Solved the problem. They would be great at training staff.

I am a longtime fan of Ace Hardware stores. I like that they are locally owned and usually provide…read morebetter customer service than that of the big box retailers. Prices are generally in line with the big stores, so I will definitely choose local owned. Now that it is springtime, I have been visiting more frequently in the last month or so, and I feel that I can give a true review. This store is located in the old Orchard Supply Hardware location next to the In-N-Out Burger in Visalia. It is a great use of an already existing space; however, the interior feels a bit old and tired. The employees are friendly enough, but Randy and Richard are the stand-out stars of this location, and you are in great hands with them. I will be happy to wait for their help. Along with regular purchases common for this time of year, I recently purchased a Weber Genesis E-325s grill. I am very pleased with my purchase, although when spending $1,200 on a grill and accessories, it would have been nice to know that the store was going to be celebrating their anniversary with a No Sales Tax Day a few days after my purchase. Nevertheless, my grill was ordered, assembled, delivered and demonstrated in less than one week. Overall, I like this Ace location and am happy to support a local owned business.

The prices are really great at this store, but the customer service is spotty at best. Some of the…read moreemployees are not well trained, and most are downright sour faced and unfriendly. No eye contact, no smile, and no greeting when you first enter the store is pretty standard there. One young man tried to put a dried flower bouquet in a bag head first and then was putting large items on top of them, before I stopped him. I had to explain to him that those items would crush the flowers, and he just gave me a strange look, and walked away. Also, I had handed him four or five of my own bags, yet he was packing one bag so heavy I wouldn't have been able to lift it. I'm small and 73 years old so you'd think that someone would automatically consider that, but no. When I tried to explain that to him, he just seemed to be confused so someone else came up and rescued me from him. I believe in giving everybody a chance at a job, but don't put somebody at the front who has no people skills or common sense at all. One new employee sold me a piece of furniture from a center aisle clearance area without telling me that I could not return it because it was not their policy to allow returns of anything that was on clearance. Had they told me that I would've gone home and measured my room before buying it, but there had been no sign there stating that and no one had told me that. When I came back with it because it was too big for my room they absolutely refused to refund my money even though I had been shopping there for months, decorating two different houses as well as my own, and had spent a lot, lot, lot of money there. The man who had sold it to me only two days earlier looked me right in the eye and lied and said he hadn't sold it to me. Three other staff members standing by (why?) kept telling me it was their policy not to accept returns from furniture clearances, something which was NOT posted, even then. I don't have a problem with that policy. I have a problem with their being no sign stating that and no one told me that when I bought it. Unfortunately I couldn't find my receipt to prove who sold it to me, and even then he would still have lied, so I'm stuck with a $119 hassock that won't fit in my living room. One other thing is if you try to order something from them online and have it delivered, forget it because it'll cost nearly as much in delivery charges as the actual item you're ordering. It's too bad they can't hire better people because it's really a reasonable place to shop with a lot of merchandise to choose from at really good prices. PS: there are two women working there who are friendly and helpful and great at their job, and I consider myself lucky when I see them at the register when I go there. I wish I could remember your names, ladies because you have been terrific.

Tommy and Jeremy at the Hanford California location on 11th Ave ... Also the manager I did not get…read morethe gentleman's name . However these men at this location provide great attitudes perfectly helpful and clearly and politely spoke to all the customers that approach them .. They should be known for their perfect customer service talent ... They could teach or train on a large corporate level the talents and knowledge they display . I will only shop at this store because of the customer service that these employees provide

The owner is very knowledgeable and prepared to answer any and all of your questions. If there's an…read moreitem or anything you need is not available in the store he will order it or guide you on where you can find the product you need.

It never fails. I go down as soon as the store opens on the day a coupon is valid and I ask if they…read morehave it in stock. "Sure, we have 3 in stock. Let me go check" Again I'll say it, it never fails. Out of stock. This has happened on numerous occasions. They have the Hercules brand but I want the Bauer brand that fits my batteries. Why even belong to there loyalty club? Nothing I'm looking for is ever in stock. Strike 2 in my book.

Usually find what I need, pointed in the right direction. I'm really surprised reading some reviews…read moreabout poor service because over the years in and out I've never had a problem. Worst I can say is they didnt carry the 8 point sockets I needed once lol.