Exceptional experience, they truly cared about my dog and made her comfortable. So excited to have…read morefound the perfect grooming saloon

of any groomer that I have ever gone to this is by far the nicest. from the lobby cleanliness to…read morethe customer service, the staff are always polite and professional. My dogs are cared for the time they are there; the groomers are fast on service without sacrificing quality

Such lovely ladies! Very sweet and comforting. I was so impressed with how they handled, cutting…read moreand grinding my snappy little Chihuahua nails. Also, Nicoleaccommodations are quaint and cozy.

I love this place. These ladies are so kind and wonderful. I have a very skittish little terrier,…read morewho is also snappy--I have taken to bathing and grooming her at home because first time out when she was younger a different groomer refused to work on her because she avoids biters. But my dog has black nails and they freak me out to try to clip so I've taken her here and they handle her so gently and well. Thank you, Nicole and crew!

They helped us on the spot both times we found stray dogs that needed a good bath and groom…read more. nothing but good vibes

We had our 2 Biewer Yorkies (Ginger & Iyada) groomed this last Saturday & I am appalled and angry…read more The groomer was not given permission to shave both dogs and all the hair off their long tails. My dogs had long beautiful hair & now look terrible. The shaving was so close to skin my dogs are showing their pink skin and they keep licking the sensitive areas. Now I will be taking them to the vet due to injury. Our breeds are known for long hair similar to a Yorkshire terrier. Please know these are our babies, they're our family. Where is the respect for customer. I'm so upset as we've taken our two pups before and it has always been requested to not shave them & call me to ask permission. They said it was on record. (Or that's what we were told it's on record for both dogs as they made a similar error with Ginger years ago) Prior 4 visits the groomer listened so we trusted them with our dogs. What happened!!!! The front lady is a "talker" does not listen. The groomer "shave the heck" out of our dogs. And does whatever they please. They request tip before service. BEWARE!!! We had not had this experience before. What I thought was a wash & light detangling was a full shaved dog. POOR SERVICE- I want my money back. Will be reporting this business.

I highly recommend Rebecca to come to your home and give your pet a haircut…read more I had to switch locations and we groomed my dog on our front step. She was very good with communication by text. Because my dog is blind and has arthritis clippers weren't going to work so Rebecca used her scissors to do an all over trim. She was very patient and kind even though my dog took a few nips. Thank you Rebecca for being a calm and understanding with my senior dog.

Trustworthy and reliable, you can tell she really cares about animals, my shaggy golden retriever…read moregot a wonderful haircut :) thanks Becca !

Great haircut! Never know what we're going to get when it comes to doodle cuts but this one was…read moregreat. Groomer arrived promptly and was very gentle with our boy.

Tried At Your Paws on our three boys today. Could not be happier. Grace was really good and the…read moreboys loved her. They haven't looked this good in a long time. Thank you Paws!

I posted before and after pictures for reference on how my 7 month old Australian Shepard looked…read more It was my 3rd time taking him here, and never had issues the first 2. Yes it's a long wait, but most groomers are. I took my boy Queso on Friday 5/10 and explained what I wanted. I said, absolutely no shave down because Aussies shouldn't be without their coat. The lady took notes and said something around the lines like " short, but not too short to mess up the coat". I was happy she understood the importance. When I picked him up at 1:00 pm, as soon as I walked in and before even seeing my dog....The lady said she wouldn't charge me and apologized for having accidentally shaved him completely. She said she wasn't fully paying attention to my instructions and "should've called me" but of course didn't. I was more sad than angry because my doggo loves to be out in the park and around our yard but now we have to be careful he doesn't get sunburned. I will no longer be coming here, but if you take your pup, perhaps stick around to be sure they get it right.

I've taken my 2 dogs here for the past 6 months with no issues. As far as the grooming, I have no…read morecomplaints. They always did a good job. They did keep my dogs for over 4 hours each appointment, but I believe my dogs were treated well while there. My complaint is customer service oriented. I had an appointment, which I made 6 weeks prior. Work and life happened, and the appointment skipped my mind. I received a call from, who I guess was the owner, 20 mins after my appointment time. She was not happy and reminded me that I had an appointment. I apologized profusely and asked if it was to late to bring them in or reschedule. She chuckled at me and said "It's way to late to bring them in and we don't accept clients who don't call about their appointments." I was taken aback at her smugness and lack of regard for my apology and explanation. Keep in mind, I've never missed an appointment. On top of that, I've always tipped her very well. I was disgusted by the way I was treated. I was judged and dropped by this groomer with absolutely zero hesitation. I know they have a business to run, and I would totally understand if I had missed prior appointments. But that wasn't the case. If, for any reason, it's a possibility that you could forget about your appointment, I do not recommend Groomindales. They don't care. You will get a phone call, where you are belittled, and treated like you missed the appointment on purpose. And then they will drop your pets as clients. Horrible customer service and the owner/manager obviously thinks a-lot of herself. If I could give them less stars, I would.

great place to go . and we really do love your pets as if they were out own... highly recommend ..read more

The quality of service has down. We've come here for a while. They have not been listening to our…read morerequests for specific a specific cut for our matlipoo and recently we picked her up to be told her colar. The gal who brought her out was pretty rude and just show the collar and nothing else. Her cut was hideous. There was a gal there we loved so much and haven't seen her in a loooong time and I feel since she's been gone something has gone downhill.

Sue Ellen is always happy to go see Miss Alicia at TLC! She…read moreconsistently looks GREAT after her "Beauty Parlor" appointment and I genuinely trust the staff.

Alisha and TLC are NOT closed! Yelp has an error. Alisha is…read morefantastic and she has been grooming our mini doodle since she was 12 weeks old (we took her as a pup to get her exposed to the groomer) Alisha always does a great job getting cookie in and she is one of the more reasonably priced groomers in the entire city. Thank you Alisha for always doing a great job with Cookie!