I posted before and after pictures for reference on how my 7 month old Australian Shepard looked. It was my 3rd time taking him here, and never had issues the first 2. Yes it's a long wait, but most groomers are. I took my boy Queso on Friday 5/10 and explained what I wanted. I said, absolutely no shave down because Aussies shouldn't be without their coat. The lady took notes and said something around the lines like " short, but not too short to mess up the coat". I was happy she understood the importance. When I picked him up at 1:00 pm, as soon as I walked in and before even seeing my dog....The lady said she wouldn't charge me and apologized for having accidentally shaved him completely. She said she wasn't fully paying attention to my instructions and "should've called me" but of course didn't. I was more sad than angry because my doggo loves to be out in the park and around our yard but now we have to be careful he doesn't get sunburned. I will no longer be coming here, but if you take your pup, perhaps stick around to be sure they get it right. read more

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I've taken my 2 dogs here for the past 6 months with no issues. As far as the grooming, I have no complaints. They always did a good job. They did keep my dogs for over 4 hours each appointment, but I believe my dogs were treated well while there. My complaint is customer service oriented. I had an appointment, which I made 6 weeks prior. Work and life happened, and the appointment skipped my mind. I received a call from, who I guess was the owner, 20 mins after my appointment time. She was not happy and reminded me that I had an appointment. I apologized profusely and asked if it was to late to bring them in or reschedule. She chuckled at me and said "It's way to late to bring them in and we don't accept clients who don't call about their appointments." I was taken aback at her smugness and lack of regard for my apology and explanation. Keep in mind, I've never missed an appointment. On top of that, I've always tipped her very well. I was disgusted by the way I was treated. I was judged and dropped by this groomer with absolutely zero hesitation. I know they have a business to run, and I would totally understand if I had missed prior appointments. But that wasn't the case. If, for any reason, it's a possibility that you could forget about your appointment, I do not recommend Groomindales. They don't care. You will get a phone call, where you are belittled, and treated like you missed the appointment on purpose. And then they will drop your pets as clients. Horrible customer service and the owner/manager obviously thinks a-lot of herself. If I could give them less stars, I would. read more

I took my puppy here for her first cut. She was so scared at first but when I picked her up she was so cute and happy! Rhonda took good care of her and made her feel comfortable before giving her her first chop. Next time will be even better since she'll be more comfortable! read more

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$50 for a 4 hour wait and a really choppy haircut. I've been to places that cost half as much and do a much nicer job. Take your business to TLC read more

Groomingdales - Choppy haircut - Pet Groomers Near Me - Visalia, California

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it was our first time taking our two shih tzus (ages 16 and 1) and our Pomeranian to Groomingdales yesterday and I have to say our dogs haven't looked this good in a long time. The service was amazing. The groomer payed attention to detail, my dogs were comfortable and she called me once the plan changed to make sure I was okay with it before doing anything different. I will definitely be a long time customer. I highly recommend them. read more

Groomingdales - Bougie Suzi right after her grooming. - Pet Groomers Near Me - Visalia, California

I would not return here. I brought my dog here for a wash and a nail clip and I was disappointed. I was told 1-2 hours on the phone and returned 2 hours after I dropped off my dog. I had not been called so I wanted to check on things. I was greeted by a woman who seemed like the owner or manager and I asked her about my dog. She told me that my dog was not nearly done and explained (condescendingly) the process they use and that it normally takes around 4 hours. She also pointed to a dog and made some excuses about it being matted and the owner being picky. However, I said it was no problem, I was told 1-2 hours on the phone this morning, but I can come back. At this point, the woman began angrily questioning and berating her employee who had booked my appointment and checked me in. (That employee was very nice and did nothing wrong. She later explained that she had meant 1-2 hours just to dry her. I explained that it was no problem and that I hoped she hadn't been reprimanded for the situation). At this point she mentions something about a de-shed and I cut in and said that she didn't need that, just a wash and a nail trim. She turned to me and said "oh she's shedding" and continued to lecture me about MY dog. Finally, she said she would call me in 30 minutes. I was confused about the time inconsistencies but I decided to go run more errands until they called me. On my way out the owner continued to make excuses about how crazy the day had been and how her employee never should have said that. 45 minutes later I was called and returned to pay and leave as quickly as I could. When I arrived the manager began SEARCHING for my dog and finally had to ask the employed where she was. She brought my dog out and said "the blow dryer really scared her" and began feeding her treats. This goes on for several minutes as the woman explains (condescendingly, again) that they try to NEVER use the blow dryer and she doesn't want my dog to "hate this place because we had to rush" (which I never asked for??) When I finally pet my dog, she was damp! Not like some product had been sprayed on her, she clearly was dry on only her top coat! At this point I wanted to just pay and leave. $50 for a simple wash and nail clip on a 40 lb dog. TLDR: - terrible customer service from the owner/ manager. Rude and condescending. - dog was not dry when picked up - $50 for a nail trim and a bath (dog is 40 lbs) - owner/ manager was rude to her employees (who were very nice!) in front of me and other customers read more

I recently adopted my moms dog after my dad was unable to keep caring for her after she passed. She's usually an outside dog and her hair had become pretty matted. I called super short notice and they were able to take her in. Given that I have never had a dog before, I had no idea how much time to allot for grooming and a trip to the vet! However, they were super cool about letting me pick her up to run to the vet really quick which was really cool. I was nervous about how she would behave at the groomers since she's never been before. They explained that because she was so matted they may have to cut her hair twice. When I saw her I was shocked it was the same dog. I loved her cute little thanksgiving bows. The price was really affordable compared to the prices back home(Bay Area) so I will definitely be bringing her here to get groomed whenever I come visit my dad. Staff let me know that she was a really good dog and was really patient. Can't wait to see how she looks when her hair starts to grow out cuz I personally like her longer hair. read more

Groomingdales - Chiquita after her first visit to the groomers - Pet Groomers Near Me - Visalia, California

Had my dog there for a grooming visit, which was a bath, nail trim and haircut . She came back with bald spots on her body, And her hair was cut uneven. Very disappointed I paid $45 for such a crappy service . read more

Groomingdales - Dog post visit at Groomingdales. Very disappointed and unhappy.! Bald spots noticed on her body and hair cut super uneven . - Pet Groomers Near Me - Visalia, California

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I'm beyond disappointed with Rhonda. She's a liar and a coward. lol you took my dog and kept her in a kennel for 2 hours only to have SOMEONE ELSE call me and tell me some nonsense as to why you will not groom my dog. Your reasoning is mind blowing and 100% a lie & I tip your lazy ass too. I AM disgusted at what others have been saying about you and how you put dogs in head locks and such. lol thought I was rude?? lol I wasn't but now. I will show you rude. read more

Unfortunately, I keep having bad experiences with the customer service of these dog grooming places. This time, because I was unable to make an appointment and did not call ahead of time, my dog was dropped as a client. I can understand that if this was a recurring habit, but as a first time, this is bad customer service. Poor attitude on owners part. read more

Took in my sweet puppers that was due for a haircut and when I got her back she looked a completely brand new pup. Definitely coming back !

The groomers were sweet and friendly which made me feel like my dog would be safe. The owner, Rhonda, however was very rude even to her groomers. She talks behind their backs too, heard they weren't even on a payroll! I feel sorry for those who work there but because of the unprofessional owner, I will not be returning as I feel such a sour woman shouldn't be left near a dog or another human. read more

Had a great first experience today. My sweet lil pup looked amazing. Took a bit longer than I hoped, but Robert took his time assuring our baby looked great!! read more

Groomingdales - Pet Groomers Near Me - Visalia, California

if I could give no stars I would. the lady assisting my dog had a cold demeanor before she even took my dog from me. two hours later I return to my dog still not ready to be picked up. I decided to wait around ,and I as I was watching my dog from the couch they have, I was appalled by how the lady handling my dog. when I got home, I observed my dog, and my dog was cut down her neck with scissors! we will definitely not be coming back! read more

What an awesome job Rhonda did on our baby! She is the owner and has such a love for animals and what she does. read more

Groomingdales - Pet Groomers Near Me - Visalia, California

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We love Groomingdales! Robert and staff always do such a great job. My Maddie Lynn love them. Robert treats her as his own and understands her special needs as being a rescue read more

Groomingdales - Her Daddy being an Army Vet loves her bows - Pet Groomers Near Me - Visalia, California

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So very upsetting post I have to make right now but I'm doing it for the safety of animals. I took my shih tzu to Groomingdales on walnut here in Visalia and after returning home after my dog had been partially groomed there I found his eyes filled with blood and pockets on his eyes. My mother and myself took him immediately to the emergency vet here in Visalia where we were told that someone restrained him excessively and caused all the blood vessels in his eyes to pop and hemorrhages. The vet informed us to let the groomers know of what had happened and we called the groomers the next day that they were open and they said that they would get back to us and they did not. A week later, today, we called again and they proceeded to lie to us and say that they did not even touch his head or trim him at all when in fact they trimmed him a lot and just did not finish and I have photos that clearly show he had been cut. The broken blood vessels were not apparent when we picked him up because they started behind his eyelid and after the bubbles had popped is when blood filled his eyes. Groomingdales is completely denying responsibility and has not even apologized for what has happened. Do not take your animals there to be groomed they are extremely unprofessional and disgusting people. Below I've attached photos of matty and his eyes although it was hard to get these pictures because he was so traumatized. Thankfully he is healing but it's absolutely disgusting that Groomingdales has yet to apologize and is not even accepting what they did. read more

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I have been taking my Bella for 10 years to Rhonda. She is the most loving caring person that I know. She treats every animal like it's her own! Bella gets so excited to see her!! She always looks beautiful when I pick her up. There is no where else that I would take her... Rhonda you and your staff are a treasure and I am so thankful for you!!!! read more

Robert always does a fantastic job with my dog Sammy! Awesome service 10/10 recommend read more

Groomingdales - Pet Groomers Near Me - Visalia, California

Do not take your dog here !! We asked for a simple wash and they cut my dogs hair . Way to pay attention to client needs.

I love this groomer! The Owner is extremely friendly and she has a heart of gold for animals! I prefer taking my dogs to her for nail trimming ! Good people work there! Very reasonable prices! read more

Took my German Sheppard in to get his summer shed takin care of and wow they did amazing he looked great they took their time awesome local place highly recommend it read more

Been coming here for way to many years to count, Rhondas caring and compassion for hers and everyone else's animals is second to none

My fur babies look awesome & Happy! Thank you Staff at Groomingdales for the loving care you gave my fur babies! Hugs Judy read more

Very satisfied with the service I received. Not an easy task took our lab in on Friday and then our German Shepherd on Saturday. Michelle did and awesome job and our lab is not the best she is an alpha and wants to be in control, the shepherd on the other hand was a teddy bear. They've ever been groomed before and I will definitely be taking them back. The staff was very friendly. Thank you again Michelle. read more

Very helpful and supportive... Does great job on my old English Sheepdogs and low price compared to petsmart and petco

I have been to 4 different grooming places and Groomingdales by far exceeded my expectations. They treated my baby (10 month old Standard Poodle) as if he were their own. Allowed him to get comfortable with them and the salon before grooming him. They groomed him exactly the way I asked and Michelle made sure to communicate with me every detail regarding his groom and what I wanted. Will definitely be back! read more

10 +yrs I have been taking my babies to groomingdales and had been a pleased customer. But unfortunately things have changed and have been very disappointed for several reasons , as for 1 the past few months my babies have been getting groomed very crappie . 2 it is so upsetting to know and hear an employer talk so bad about his or her employees and X employees to their customers. .THAT IS SO VERY UNPROFESSIONAL AND BAD FOR BUSINESS. It is so hear breaking to know that an employer can be so hateful and cruel bashing the reputations of those who work for them and or did work for them.i hope that everyone remembers that there is 3 sides to a story , the one doing all the talking , the other who's being talked about and not given the chance to say their part and then there's the truth. read more

Not only will I never bring my dog back here but I feel awful I took him here in the first place. I made arrangements to drop him off on my way to work but nobody was even there so I had to wait half an hour for someone to show. When I picked him up later that day they told me he was awful and that they needed to muzzle him....I have a Pomeranian and he's never had a problem at any of the other grooomers I've taken him too. I noticed when I got him home that he kept licking himself on his boy bits everytime he would walk because he had RAZOR BURN so bad. His cut was awful and def not worth the money I paid for it, all I was told was it would even out as it grew out, which is crap. They were a nightmare to deal with about EVERYTHING. If this was the last groomer in Visalia I'd still go somewhere else. read more

Brought my yorkie there. Picked her up her top of her head was all red. She didn't act herself when I picked her up. For two days she was not herself. The place is dirty and I cannot believe I allowed myself to leave her there. 1st time there and will not be back! Found a great grooming salon in this area. read more

My Yorkie/Jack Russell mix was pretty matted after I noticed she was taking dips in her water tub. Damn it Molly. I brought her in to Groomingdale's, and Lydia got all the mats out and shaved her down, and even gave her a cute banana. She looked so clean, and it only cost me $35. Score. I'll definitely be bringing my puppies back to see Lydia. read more

I did A LOT of research on the pet salons here in town and decided to go with groomingdales and I'm so glad I did. They listened to what I wanted and did exactly that and nothing more, which included trimming my fluff ball of a dog with hand scissors not clippers! My dog had never been groomed before and he was very scared and nervous and they did an amazing job with him and made sure he felt safe and loved. And he looks absolutely amazing! (Especially considering my boyfriend tried to trim his face and it looked awful!!) They were so sweet and informative on what they did and how they did it and even showed me how I should be brushing my dog with the kind of hair he has. They now have a life long client and I will be recommending them to everyone I know who needs their dog groomed. read more

I live in LA but I was visiting family in Visalia and took my long haired Aussie shepherd mix in for a puppy cut. They did a really good job. read more

So very pleased with my experience at this location! I first took my chihuahua to pet envy but was very unhappy with the way they trimmed my puppy's nails. So I decided to take her to Groomingdales and wow, they went above and beyond to make sure we left not only happy customers, but HAPPY DOG PARENTS. Robert did amazing and all the staff was so friendly. There's no other place I want to take my puppy to! read more

I scheduled an apt for my dog and I called the day before to cancel and they had told me they didn't have her scheduled. That to me is annoying because that's not good management. read more

Groomingdales is a friendly salon, and our Goldendoodle, Annie, loves her groomer, Michelle Arredondo. She always comes home looking terrific. We started coming to Groomingdales because Annie was recovering from hip surgery and needed a walk-in tub. Michelle has been great with her, and treats Annie like a pampered pet! read more

I just picked up my German Shepherd, Zoey from Groomingdales and she looks fabulous! Just got a basic bath, but oh boy - what a difference it made. The staff is extremely friendly. They were busy today, so it seems like others like their services too. We'll be back! read more

Wonderful Care and Service of your furry family members! Rhonda is a wonderful caring person, who truly loves animals and has a team around her that do an excellent job of taking care of them and making them look fabulous when they come home to you read more

I have been bringing my pets to groomingdales for 20 plus years and have received nothing but professional happy people taking care of my pets. MY groomer Rhonda is amazing not only is she an amzing groomer she is a very compassionate person and just by looking at her and seeing how she interacts with animals you can tell she has a huge heart for them! !! I would recommend groomingdales 2 any day to anyone and I have!!!! read more

I took my yorkie in this morning to get her groomed and she came home looking amazing! They did everything I asked. She has a narrowing trachea and I asked them to be cautious with her. They were so good with her and had her done with in 11/2 hrs. so as not to stress her out. They have comfortable little beds in each cage. I am very happy with Rhonda and her staff. They are so sweet and caring! I have found my new groomers! Thank you Rhonda!! read more