Who came up with the fantastic idea to keep all but 2 registers and half of the self-checkouts…read moreclosed while there's a huge queue of customers waiting? If you're going to force everyone to self-checkout, at least have the decency to have enough stations to handle your customer traffic. One star.

Waited over 30 minutes......No one ever CAME OUT or text to explain a delay. I had to CANCEL ORDER…read more Either hire more staff or don't over drive in pick up. 30 minutes and over is ridiculous.

My wife got her purse stolen here a few years ago. I decided to come here again tonight to buy a…read morefew things that we need for the house. I went through a checkout line. There was a woman working the line. She gave me my receipt. They still required me to show my receipt to a door person before I left the store. What kind of garbage is this? When did Walmart think it was a good idea to start checking receipts before people leave the store? Walmart has completely gone down the hill. What a bunch of crap! Walmart absolutely sucks!

Stopped in here to have a missing nose piece replaced on my glasses as I was shopping here…read more Convenient with a friendly staff and no wait.

Finding a pair of pants is as difficult as finding a customer service person at this Macy's. It…read moredoesn't help the mens clothing is broken up by manufacturer. Thus if you're looking for pants for example, you might need to wander into eight different areas in the men's department to look at them. It's a ghost town in this store. Etailers have certainly taken their toll on many if not most brick and mortar venues. It's difficult for them to compete, though when it comes to clothing, it's obviously helpful if you can try them on. This Macy's is located in a small local mall in Auburn which has seen better, actually much better days. There used to be a Macy's Home store which has been converted to a medical facility and a Sears which still appears to be empty. So it's good that Macy's is hanging on, but a question mark about things to come. Let's finish with a positive. There's always plenty of parking available for Macy's and the rest of the mall!

There Flash Sales r Amazing! Always newest styles ! Online offers so much ! Love Macys Day…read moreParade ! Make A Wish

We found a Craigslist ad for a brown leather Clyde tufted sofa. It looked good and we drove 50…read moreminutes west to see it. It was a gamble that paid off. The sofa was brand new. It was new and priced $999 marked down from the Macy's price of $2999! Furniture Now stores their leather sofas, ottomans and chairs in a big unheated old mill building. They have some others a mile away in a trailer type building. If you visit the mill building in winter, wear warm clothes. Bring a flashlight to accurately see the color of the furniture and feel free to take a cushion outside to see the real color which is what we did before buying. They recommended delivery by Braveheart Moving. Brad is the owner. He charged $150 to deliver the very large sofa to us which was a great deal. Brad did a great job setting up the sofa and removing the packing material. If you're up for an adventure and want to save a lot of money on leather furniture. Check this place out.

We have 3 cats and this Claudia ii leather couch has been a life changer!…read more We bought this couch in May 2016 and have had it for about a month now. We love it!!! I wanted to wait to leave a review to see how it would hold up and it is doing great! Short review: The Claudia ii leather couch is great quality - The price is unbeatable - The owner of Furniture Now, Bruce, is great - The experience of buying was great - Real leather is a great choice for cat owners (in our experience) - I would highly recommend buying from this place. Long review: My husband and I had been searching for a new sofa for a couple of years. I've been scouring Craigslist on the regular and then I came across a listing for a Claudia ii couch from Furniture Now. I called the number and Bruce, the owner, picked up. I've called with questions a couple of times and each time Bruce picked up the phone. He is great at answering questions. My husband was working, but I was determined so I asked my girlfriend if she wanted to come for a ride. We decided to make a day of it and stop by Ikea as well. I rented a U-Haul and off we went. We arrived at the address and walked inside. We were greeted by Bruce. He knew why we were there, but he still asked if we saw anything we were interested in, and not in a pushy way, more in a inquiring way. The showroom is full of stunning couches, I would have loved any one of them in our place, but I was set on the couch I picked. Bruce said that my couch was at their warehouse just 2 minutes down the road. No to be overly dramatic, but a girl has got to be careful... We thought, warehouse... two ladies, can we trust him? We know how to protect ourselves and I REALLY wanted that couch, so we said, lets do it! The answer is yes, you can trust him. He really put us at ease when he began to share about his own two girls, he is clearly a very proud dad :) The warehouse is exactly that, nothing fancy, but for storage it really doesn't need to be. When you walk inside you will see an ocean of couches, sofa chairs, love seats and even some mattresses. They were all really enticing, so much so that my friend is now considering buying one from him. Bruce showed me the couch. He had a few of it in stock and even went to the extent to unwrap some for me to let me pick which one I wanted. I was a little surprised that the cushions are attached to the couch, I wasn't sure that I was going to like that. So far the cushions are holding up great and they aren't sliding around, I think it's okay that they are attached. I can say nothing but good things about my experience with Bruce and his business Furniture Now. I felt really comfortable buying from him, I wish every buying experience was like this one. I am so happy with my purchase that we are definitely going to him for a new mattress. New Leather Couch vs. Cats - Our Experience: We were nervous about buying a leather couch because we have 3 cats. They have some Maine Coon mixed in them and are really large kitties. The fur was the problem for us, it is actually the reason we considered buying leather. Our last couch became the larges pet bed we ever owned. It was a huge, soft, cushioned, and had a soft microfiber feel material. Even with pet couch covers and large microfiber blankets, the fur was a nightmare! We have purchased a lifetime worth of lint rollers, but they were never enough. Keeping fur off the fabric was an everyday job and having guests over was just embarrassing. I read quite a few blogs and the general consensus was that cats do not like the feel of real leather on their claws; it's too smooth for them. Keyword "real" leather -- they love tearing up the fake pleather stuff. With the new leather couch there is no fur to be cleaned up. It saves us about 15 minutes of lint rolling and washing blankets a day. Our cats are SUPER cuddly cats and love to jump up when we are there, but they don't go on it when we are not around. Our cats actually treat this couch so much better than our last couch; they don't use this one as a scratching post. We keep their claws clipped and they are great with it. Right in the beginning one of the cats tried to see if she could jump up on the back ledge, they used to lay on the back ledge of our old couch. Well she failed and left a 3 inch scratch. It being less than a week old, I was so upset and though what a mistake we made getting this couch. But we rubbed it a bit and now you can't even see it. And a if a little mark is left, it won't bother us because real leather, being the hide of an animal, always has some natural markings.

I wish there were more stores to look at To be honest but…read morethey need more food choices as well

This mall is the stereotypical example for small struggling malls across the country. Two of their…read moreanchor stores, Sears and Macy's Home have closed, and the Sears space remains empty. Macy's Home is now a medical facility. Macy's department store is still operating, and like the rest of the mall, it's very quiet. Finding a salesperson or open cash register can be challenging. Most of the food court is closed, I think there are only two food vendors left (Cap't Loui and Tacos Mexico, plus a yogurt counter). However, on the positive side, if you're looking for an EV charger, there are a plethora available at this mall, and it's likely that many if not most will be available. And parking is always a breeze as nobody is ever at the mall!

This was my first time buying from a furniture outlet and doing so online…read more My first contact was with Bruce who was extremely helpful and assisted me in obtaining a great pair of chairs with a matching hassock. Needless to say, the prices were far better than any retail store. When I received the items they were exactly as he described. I would have given them 5 stars if they worked with a shipping company and arranged for the pickup and transportation. I have never purchased anything whereby I had to arrange for my own transportation. I asked Bruce if he could make a recommendation as I really had no clue who to call. Bruce suggested a local man with a van who delivered the items to me. The service and quality at Furniture Now is unparalleled and should be your first stop when shopping for furniture - retail is outrageously expensive.

Excellent Prices, Excellent service, couldn't be happier. Bought a sofa and mattress at a…read morefraction of the original prices.

I am a huge fan of T.J. Maxx. The amazing deals are endless. Unfortunately, there is always that…read moreoccasional bad apple that spoils everything and that occasional bad apple was working as a cashier at the T.J. Maxx in Auburn, Massachusetts last evening, Tuesday, May 21, 2025. The young man seemed amiable enough, and that's enough for me. We're not at the Bottega Veneta Boutique in Venice, we're in T.J. Maxx, so "basic" customer service skills are perfectly acceptable. Well, it would appear that young cashier man was incapable of accomplishing even the bare minimum of customer service, and he was not one of the adorable high schoolers there saving for college. This was a whole adult. While cashing out, I was looking to explain one very small detail to him, but he was engaged in deep conversation with his very pretty colleague. I completely understand cashier/player-player, but would it be okay if I explain just one small thing to you? LOL! Well, I thought he was listening, but I guess his head was truly deep in his colleague conversation because he promptly did exactly what I politely asked him not to do. Ugh!!! Then I asked that he please not put my shoes in the bag with my clothing and it would appear that this was a trigger for him as his annoyance was both visible and audible, with him telling me that he could refuse me service and suspend my sale, and to that I responded by saying "please do". It would not have taken a Rocket Scientist to see that he had only one interest at that moment and that was the pretty young lady who he continued to converse with, even while telling me that he didn't have to assist me. Are we serious right now! I unknowingly interrupted your "will you go on a date with me" ritual, and I can't be helped, with my purchase being cancelled. Please T.J. Maxx, that Auburn, Massachusetts is one of the very first, surely you can do better. This was an embarrassing display. Here we have, not one, but two employees who would much rather converse amongst themselves than to assist little old ladies (that would be me). Had there been another cashier available, I would have simply shifted over, problem solved, but he was the only cashier open at the time. I am not one to argue with someone about things that are as unimportant as this, but I have to say that I have never in all of my years been told that I would be refused service. The fact that two whole employees chose to continue a conversation amongst themselves rather than place a bookmark in that conversation to wait on a customer is bewildering at best.

This is my go to TJ Maxx, but post COVID the shelves are pretty sparse. I'll give them a proper…read morereview once things are better (notice I didn't say normal?).

The worst customer service! I have been trying to change my account email address for over a year…read moreso that I can make purchases on line. I have gone to the store, they say they can't do it and that I should call customer service (good luck finding that number). "Customer Service" says that the system won't allow them to change the email on file. My only option is to go to a store (again), close my membership and open a new one. My wife says that BJs stands for Bunch of Jerks". I agree.

called in an deli order it was ready went to pick it up had to wait in deli line of 7 people for…read moremobile order . once got order processed to check out to realized order incorrect the cashier didn't know what to do called over front end person who was confused on what do . Ava the front end person called manager who stated tell Custer she will wait I busy be an hour or have them come back ava went to deli to fix order we are now 1 hour in since got to Bis. 30 min later Ava walks back still with another incorrect order I walk back speak to deli who had some choice words to say . still no manager any where I called corp complained told someone call me back week later called corporate again same thing they will call you 48 hours another week goes by called again told they busy call you when they can mean time I have left multiple messages and gone back to bjs for managers who are never around

What a great eclectic antiques and collectibles store to stop and shop in the Worcester area on a…read morecold day!!! Or any day!! They even open at 8:00 on a Saturday morning so a perfect place to go before any possible estate and garage sales. Everything from smalls to ephemera to vintage clothing to old Star Wars stuff. You will have fun speaking with the mother daughter duo as well!

From the owner: We're one of those, "don’t know you need it until you see it" kind of stores. Antiques, tools,…read moretoys, books, glassware, furniture, local bee products, handmade jewelry and gifts. At low prices, we've got a little bit of something for everyone!