Without getting into too much of the soap opera this place was complete with gangsters and dames, I will just say this business is full of very nice, but slightly damaged or closeout furniture. Some store returns, some repaired items, some blemished, and some overstock. Just be careful in here, like in old Las Vegas at night.
If you do purchase, make sure you inspect everything top and bottom, connect the pieces, sit on them, look across the backs to make sure they align. Look underneath all pieces and inspect for repairs. Use the buttons and make sure they work and do not accept any boxed items. Some of the boxed items can be damaged, seconds or returned items even if in the boxes. Some could also be new and that's nice if you placed the right bet.
I also encourage you to pick up your own furniture and do not allow it to be delivered. The delivery method seems to be used as an advantage to the house here. Be sure you are getting what you inspected and purchased off the floor only. Not doing that was an error in judgment I made and had to accept in the end.
Ultimately, my experience was poor. More for the way I was treated than anything else, and it could have been different. (Insert overdramatic passive-aggressive good-cop, bad-cop reenactment here) yada yada yada... This was a first and last experience for me LOL. So over last weekend, I furnished my downstairs living room from an outlet in Worcester instead, because well..drama. I was tempted to double-down at Furniture Now, but felt the cards were stacked against me here, so I cut losses. I will say I did receive my "furniture now" though. I'll give them that. That all said if your experience matters at all take mine into consideration and do not trust the process.
Overall your experience here will be a crapshoot. Will ya end up sleeping with the fishes or hit? Roll the dice and see..or don't. It's up to you. read more