I'm so lucky there is a healthy pet supplier in the area. I love feeding my dog raw food and they…read morehave the exact brand I use to feed her. Love that they offer nontoxic food and supplies!

Perfect place to get treats and food for my pups. I found the nutrition class extremely helpful as…read moreit helped my pup. Very thankful We also found these nutty butter treats that my pups love.

Easy to navigate staff is knowledgeable and friendly and super helpful whenever I came in with…read morequestions they pointed me in the right direction with many options and solutions. I will be a repeat customer.

Great customer service from the staff. They remember regulars and what they normally purchase. The…read morestaff are easy going, friendly, and helpful. They have better prices than the local stores selling these types of supplies. They have a variety of items to choose from. Able to purchase 50lb bags. They have their own private self park parking lot. They will bring and help you load your car with the heavier items.

One of the great independent family owned and operated pet specialty retail stores! Lots of…read moreawesome independent brands and a great selection of products with great customer service, knowledge and years of experience!

Exceptional customer service. I purchase my raw dog food and treats from this store. The staff is…read morealways helpful even when I had a small issue with a product. The kitties that manage the place are an added bonus.

Very disappointed after taking our Shih Tzu here for 4 yrs to be denied service one she started…read morehaving seizures. She has clearance from her Neurologist stating no complications in getting her groomed. Our previous Shih Tzu was denied service once she had got older even though she had been groomed there for over 10 yrs. We had put our faith and trust in Petco, that bond has been broken !!! It obvious Petco wants the clients that are young and healthy. Thank God there are other Pet Groomers who care and love pets who didn't reject a new client. It took a little research but found Styles Pet Grooming in Yucaipa

I love the store. They tend to have some of the better clearance sections of the Petco's in the…read morearea. My only complaint and reason for 4 stars is the bathroom is consistently gross. No soap. No paper towels to dry your hands. The toilet paper holder is broken so the rolls are balanced on the railing. There's no toilet seat covers. Just make sure you use the restroom elsewhere before you come here and you shouldn't have any issues. Plenty of free parking in the shopping center.

This location is way bigger than the PetSmart around my area in the 626 and it is relatively much…read morenewer and feels newer too. None of that urine or cleaner smell, even in the slightest. Everything was well organized and in its place. Store was super easy to navigate. Pets in their enclosures seemed happy enough with the limitation of space. Plenty of enrichment with hides and climbs, clean water, food stocked, and fish tanks didn't have any corpses. That's asking a lot for some of the other locations that I've been to. Staff were helpful and at the time of our visit, plenty of cashiers and we checked out easily and efficiently.

I've been to this location twice now to get my dog Levi groomed, and I love it because of Sydney!!…read moreThe front desk area was clean except the two seats in the lobby. They need to be cleaned so guests can sit and wait if needed. Sydney is super sweet and very knowledgeable when it comes to dogs, and I feel comfortable leaving Levi with her. She checked him in, told me what they'll be doing with the package I bought, then did a visual inspection before taking him back. After his service was done, he came out with Sydney and he looked so good, and he was so excited!! Thank you so much Sydney for always taking good care of my sweet boy!

I've been coming here for several years now, mostly just dropping by after the gym. I like to check…read moreup on the birds and monitor their health because it's clear staff doesn't care to look after them beyond switching their litter and refilling their food and water -- which to their credit they do pretty well as the enclosures are always sufficiently clean. I understand policies are corporate decisions, but the neglect at this particular location has gotten out of hand... I wanted to write this review today to bring attention to the female cockatiel that has been here since late March/early April. I've watched her grow increasingly aggressive, no doubt a hormonal issue, now further exacerbated by a new fluffy hanging den they put in. The soft enclosure will encourage her to nest and become more territorial. Who will purchase her when even approaching the glass is enough for her to launch herself at you trying to bite your face off? The conures are a tragedy too. Their price has gone up so much, now $750 plus tax, that they are rarely sold. For reference, a responsibly bred GCC with health clearances is like $200, although you can rescue for much less. I knew a conure who was there for over 6 months. They are housed separately because Petsmart will not DNA test for sex, so after a month or two they're covered in pin feathers they can't reach. One appeared to be having a medical issue with bald spots around his head, and the salesperson laughed and told me he was just born like that, which was strange and not very believable?? They aren't aggressive but they are definitely undersocialized and desperate for attention. Their flight feathers are clipped so short that the majority I've seen struggle to move around their enclosures and cannot confidently get down from their perches even if they want to. They preferentially hang upside down from the wire grate on the top, which has paint chipping off of it. I doubt the white paint is bird-safe, but they bite at it all the time. I don't know why they're clipped because unlike a few other much better locations the staff doesn't remove them from their cages, like for example, after hours to be able to socialize and be handled. The manager did tell me that the birds are NEVER handled no matter the length of time they're there, which of course only makes an already challenging companion animal a thousand times harder to live with... Parrots are sociable and extremely intelligent animals. I understand Petsmart will continue to sell them, but I believe more of an effort can be made by employees to ensure that they are at least kept in good health and minimally socialized.

Went in last night around 8:40pm I bought a Nextstar flea and tick for kittens 3 months supply. Box…read morewas damage so it was 25% off. When getting home I noticed 1 was missing and they charged my card $31.99. Regular price was $35.99 25% off should have been 26.99. These idiots must not know what 25% is. To make long story short I live in Ontario so if I go back to get my money that is owned to me, I lose out on money for gas so I'm screwed. Be careful what you buy and how much they are charging you.

I have bought amano shrimp, celestial Pearl danios, nerite snails, and fancy guppies from the store…read moreover the past month. First time making an aquarium and these small fish have so far Ben driving in my aquarium with great water parameters. I will update if anything changes but so far the fish seem in good health. Also, I was impressed with the store. With the amount of fish selection and supplies that they have, I'm sure it is hard to upkeep, but it still seems cleaner than other local fish stores I've gone to. Update: two of my 6 fish I've bought galaxy rasboras seem to have gotten sick. One of the sick ones died. I called and they don't give warranty for fish.

I'm new to the area and I've been looking for a good place to buy my fish. I've already been back…read moretwice and have spent a few hundred on fish. I was really impressed with how well the fish are taken care of. A lot of places have all the tanks setup exactly the same, a sponge and bright lights, here it's not like that. You can tell that they work on the parameters that each species needs. The few staff I've interacted with are knowledgeable and helpful. I haven't been impressed by an aquatics store since I started going to Global Aquatics(Rip).

Great family owed pet store! The whole family is kind and welcoming…read more I stoped by twice since I was pet sitting for a friend. They had everything I needed from pet treats to food for snakes. I was able to get a lot of dried dog treats, cat treats and bird snacks The have live mice and crickets for exotic pets All the birds seem well taken care of and behaved. LOTS of bird food and snacks Food for small pets like hamsters chinchillas Place is clean and spacious They also have fish in the back Here's a video of my friends dog enjoying her dried salmon skin treat! The store definitely needs more varieties of dog bones fresh but other than that Awesome place with great service!

Todd, the owner, has had this shop for three years and keeps his shop nice, clean, and odor free…read more Although his shop is small compared to others, it has enough variety of turtles, reptiles, birds, and fish to entertain you or to buy. Parking is available right out in front of the shop. Todd was able to answer all of our questions and was very helpful. If you are into family owned pet stores, this is definitely the place to go to. Great customer service is what you get from this place. I definitely recommend this place.

On 4/12 I have went inside Abe's pet shop in San Bernardino, I have walked in with my two kids and…read moremy wife, went for feeder and crickets, after paying and walking out the reptile store, remind you they have to store one for reptiles only, after walking out I decide to go inside where they have chicken, Gordonises, I was interested in two of them after they got baby chickens ready then the lady I'm not sure what her name is, she comes up to the register and tells me hey where is the receipt for your purchase, I asked why she looked at me from head to toes assuming I stole from her and that I did not make a purchase accusing me of something I did not do , really bad costumer service, very rude, and also very unprofessional service.

This place is a field trip in itself! They have ALL the animals including chickens, chicks, birds,…read morefish, etc. It was certainly a fun surprise. The first time I walked in, it wasn't what I was expecting in San Bernardino. I have been there a couple of times since I decided to purchase a Betta fish. The fish guy is super knowledgeable, but everyone in the store is so helpful, so friendly, and so kind. I like going there just for the vibe!

Came last minute to just look at home coming dresses for my daughter. Shirley and Cathy had great…read morecustomer service. They were super sweet and helped us pick a dress. The dress was also a fair price. The girls made it a good random trip! We definitely come back again.

Whenever I go there, I usually do not have any bad experiences. This is probably my 3rd time…read moreshopping there and I purchased a pair of pants there the other day. I asked the woman if I was able to return them just in case they didn't fit. (The fitting rooms are not open due to Covid-19) She said yes I am able to return them. I went there today and the other lady only gave me store credit saying I am not able to get my money back. Employees need to emphasize that they will only be giving out store credit instead of original form of payment. Some people (like me) do not shop there often! Very rude customer service as well.