8/14/22 Visited the dothan alabama store #1314 my experience with JACOB was the MOST AWFUL ever! He has the nastiest attitude & demeanor with customers that I have witnessed in my 17 months living in the Dothan Alabama area. He embarrassed myself & my daughter by verbally attacking me because I had inquired about a battery that online showed as available and was not, I simply said "the website should be updated more frequently" I was inconvenienced by tractor supply not having what I was there to purchase, so I upgraded and purchased the more expensive battery. It was crystal clear Jacob had taken offense to my statement about updating the website, at checkout he ended up also being my cashier and was mumbling under his breath and I asked if their was an issue (I was not rude in my tone, not at this point ) he looked at me and said I refuse you service, I replied BULLSH*T, you absolutely will allow me to pay for my items!!! Now I'm disgruntled & refuse to take this male Karen's misplaced passive aggressive attitude! I told him to get his manager, he called her to the front, before she arrives he walks away from the register, she shows up and NEVER ask what the issue was, so I told her he had a nasty Unacceptable attitude, she stated she would chat with him, I explained I know customers can be difficult but this one is on them & their sales clerk... it may not mean anything to tractor supply that I've spent almost $1700 just this year alone of my money with their business, Tractor Supply states it considers me a Preferred Plus member... well I sure felt humiliated & disrespected. I expect to be treated with decency at bare minimum, it's just common courtesy. I have returned twice since 8/14/22 and did not encounter this "JACOB" hopefully Tractor Supply has terminated him. If on any of my visits he is present I will take my money down the road to Rural king. Any where we any of us spend our hard earned money we should demand to be treated with respect! read more