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Tractor Supply

2.3 (3 reviews)
Closed • 8:00 am - 9:00 pm

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Jeffers

Jeffers

(67 reviews)

I ordered an online biotin supplement and immediately received a delay of order notification with…read moreNO explanation. I noticed however that they didn't delay immediately charging my credit card for the item. I responded to them by email that they're could either send the item immediately AND provide me with the reason for the delay, additionally criticizing them for not having an electronic perpetual inventory system so customers would know if they were sold out of items, or the must refund my credit card until the item was received by them and shipped. Voila, they then immediately advised me the item had been shipped. Still no explanation as to what the delay was or why. I have a FedEx tracking number so have confirmed it shipped the same day as my email exchanges. Poor communication Poor customer service protocols No perpetual inventory system It appears this is standard procedure for Jeffers to automatically send delay of shipment notices, as per the BBB and other reviews. I'll certainly not order from them in future.

We ordered home FIP tests for our cats from Jeffers. They were out of stock. Instead of simply…read moretelling us it was out of stock, they charged our card hundreds of dollars and sent us heartworm tests for dogs. Rather than instantly refunding our money, we were told we would need to pay to ship the product we never ordered back to them before they would refund the money they fraudulently charged us. Upon our objections, they provided a shipping label, but still refused to refund the money they fraudulently took. After expending hours of our time dealing with their "mistake", Jeffers took multiple weeks to provide the refund. Nothing offered for our time and inconvenience rectifying their fraud other than a half hearted "sorry". Having been Leonberger breeders for over 25 years and starting a Maine Coon cattery, we will be sharing their ridiculous incompetence (at best) with everyone we know and I would strongly advise against allowing these people access to your funds.

Tractor Supply - farmingequipment - Updated May 2026

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