I tried buying a Yorkie puppy and i sent $1,100 for delivery and an electronic crate. They said…read moreeverything was paid and the puppy was going to be ready for delivery. The next day it never came and we called them and they said that the puppy was in Michigan because the puppy needed a check up from the vet. Then they asked for more money. and I didn't give it to them. and they never gave me my puppy. My kids were so excited for the puppy to arrive and the puppy never came. I even asked for a refund and they never gave to me. I have proof and I can show anyone who asks.

I would love to have a tiny tea cup yorkie or a Maltese teacup very tiny I would like to have a…read morefemale do you guys deliver

Best grass around & great customer service! I highly recommend, plus you get more bang for your…read morebuck purchasing grass directly from the source versus purchasing from a 3rd party.

Incredible bad customer service. When in called to complain was hung up on. Never go back…read more If you do go there for grass. Be ready to wait atleast 40 min and get a bullsht story

I've brought my dog there for a while, and my sister and they've never asked for shot records from…read moreeither of us. Today it was so crazy because I called and spoke to them and they confirmed my appointment only to have me show up and as soon as I walked in I could tell they didn't want me there. They stated my dogs shot record was 5 days expired and needed a new one, which why didn't they call me and say this before I drove all the way there? I called the vet on speaker and they stated it would be fine and my dogs heart worm shot is up to date as well. I get it, policy is fine but you're not going to be rude at the door and whisper and think it's customer service. Horrible experience. They just didn't want my business and that's fine but next time, call the customer to cancel.

Took my chihuahua there to have her nails trimmed and polished and they did a horrible job…read morepolishing her nails, polish all over her hair and polished was disgusting. When I complained I was told that they try their best and that I should have a nice day. When I said I would not be going back or recommending anyone to them,I was told that was fine have a nice day. Way to treat a customer!

I checked the dog in on line. Still had to wait 25 minutes to check him in while she took care of…read morewalk ins. Now instead of my 2 pm appointment it's 20 minutes after and the 1 hour time is now 3 because she is going to do all three dogs at the same time. And she wants a fucking tip??? Why am I making appointments showing up on time and still being made to wait??? Go somewhere else.

Horrible service on 6/1/25 for the Grooming service. I had 2 pugs to get washed and groomed and I…read moreasked for water for my dogs and they denied my pugs water and said "when we put them in the cage they'll get water." They needed rabies vaccine card and internet was not working so left and came back with the updated rabies vaccination and left. Came back 3 hours later that's how long it took. and I notice picking him up that his nails were sharp and split while I was leaving and asked that I payed for summer special and they said I didn't pay for it and I said that I did and they looked it up and said "oh yea you did, yea we did buff the nails" so I know right off the bat I got robbed and paid for something I didn't get. I told them they didn't and they are sharp and noticed that the hair was never combed out either because the hair on his neck was all puffed out and didn't have the cologne sprayed. So they sprayed them down and also they just handed me the handkerchiefs. I feel like they should've already had them on when I was picking up. So they definitely didn't do the extra package I paid for and now only that I got home and now we have fleas. Went the next day speak to a manager and she called his store manager and said "we provided services and will not refund you." They didn't provide the services and came back worse with split nails not buffed and fleas. They said that I can come back and buff the nails out. I don't trust going back with my dogs considering the first interaction was denying them water.

I was working around the Baytown area and I had my American Bully with me. I looked around for dog…read moregrooming spa and found this one. They did such a amazing job to my boy Rocky. He came out looking and smelling like a million buck. Staff are so Friendly and help out. I totally recommend this place and I'm sure I will be back again.

We love The Family Pet Boutique! Our golden retriever (who hates baths!) gets so excited to see…read moreDawn and the other staff. Her big, beautiful tail wagging in excitement! Our little yorkie who has the most beautiful silver hair is always sporting different haircuts and he always looks fabulous! The staff at The Family Pet Boutique genuinely care for these fur babies and make sure they are happy during their salon visits! The prices are competitive. The shop is always clean. Communication is top notch as the staff strives to make their clients happy. Thank you Family Pet Boutique for making your home in La Porte!

TL;DR: Fancy Pups is legitimate. Their set up is very nice, they care about the puppies, and they…read moreare not shady at all. We bought an adorable Yorkie pup from Fancy Pups just over a year ago. The entire experience was pleasant. I called, told them the puppy I was interested in, and drove down the next morning to take a look. The puppy was exactly as I'd expected it to be--cute, fluffy, healthy, and happy! I brought him home that morning. To address the concern of whether or not they are breeder: Jon and Jimmie used to breed Yorkies, but stopped several years ago. Now, they operate as a broker only. They sell Yorkies for longtime friends. I can not confirm to whether or not the puppies come from puppy mills, but what I can say is that our Yorkie was healthy, well cared for, well-marked, and adapted extremely well. Our puppy did have some hypoglycemia issues (common in these little babies). I was able to reach out to Jimmie by email, then phone, to discuss. While our puppy is just fine now, Jimmie was genuinely concerned and really helpful. She asked that I let her know if there are any systemic issues (i.e. liver shunt) found so that the dog's parents would not be bred again to prevent this genetic defect. Fortunately, no liver shunt was found.

Just got my tiny little Maltese! He's so sweet! This was a great experience. I'm very pleased!read more

They care for our dogs when we travel and they do a great job at a very reasonable price.read more

Worst place ever. My dogs came back traumatized and with sores on ankles, paws…read more This place is strictly for outside pets. If you have indoor dogs I do not recommend. owner was kind but I would have preferred if she would have told me more details on services that the dogs have no beds, they just shit and piss in the same cage where they sleep. I should report myself for dog abuse just for leaving them there.

I called today and spoke with the owner about needing a bag of horse feed to help me until I get…read moremoney, my SS on the 3rd of April.He was told I was a 68 y/o nurse that had 2 horses that needed temporary help feeding them.i made a remark about how if you,as he and his wife evidently do, pay lots of money to help rodeo kids with their show stock, why don't you help out the local person just enjoying their un registered horse? He very curtly told me bc of that remark he was not going to help me and hung up.Doesnt sound very nice and horse friendly to me..why not help older people trying to enjoy their slice of Texas horse ownership?

Great customer service and support. Everything I needed was in stock. The guys loaded my hay and I…read morewas in and out in 15 mins.