We have been to this mall countless times over the years. I have been to this area off and on for…read morethe past two decades. I have to say that the improvements to the mall are nice now that I have a little one. Here are the perks that we enjoy: (1) The Kid Zone, thanks to the community church that sponsored this addition to the mall in recent years. (It's new to us after returning to the area last year!) (2) The Apple Express, which I recall was the Governor's Train for many years. So glad that it is still running and an affordable ride for the kiddos (& all of those young-at-heart)! My Dad enjoyed riding it with his grandson almost as much as my son! Lol (3) TWO children's stores that offer the cutest babies' and kids' clothing. The Children's Place and Carter's / Osh Kosh B'Gosh stores were not in the mall five years ago. I like not having to drive to Nashville when I want to shop in person! (4) Dillard's, Belks, and JCPenney have survived the market crash in 2008/9 and the Covid-19 world pandemic. We like department stores for one-stop shopping, especially for gifts! These provide enough options for all the things - clothing, shoes, toys, home goods, & jewelry gifts! Last Monday, as we were about to leave, I promised my little guy some play time in their Kid Zone. It was closed due to cleaning. No problem. We patiently waited for it to re-open, then enjoyed the clean and safe play space. Please remind your kiddos to remove their shoes (in case they can't read the sign posted at the entrance that says shoes must be removed). There are cubbies under the bench seats to place said shoes. And, please supervise your kiddos! They can't just go there and play on their own. Just saying... and thanks to those parents who follow the posted rules! ;-)

This was a pretty cool mall. Went on a Monday during the summer and it was not jam packed! Plenty…read moreof people around without it being too much. Plenty of options for food as well as other shops for people of all ages. There was a children's train that took people around the mall for $3 per person which isn't too bad. Will be back.

Not too much of a selection. Feels like the same 5 items on display. A game of chance when it comes…read moreto the store being fully stocked.

Worst target ever. CLEAN Up!!! Organize. It's so messy and small. It's not like targets I've been…read moreto in the past.

This place is a goldmine with a massive selection, decent prices make for an addictive treasure…read morehunt. But the experience hits a wall at the back of the store. While the inventory is a dream, the bathroom is a repulsive biohazard, you should avoid at all costs. The floors need a proper scrub, the toilets are disgusting, nothing in there is even remotely touchable, the entire changing table needs to be replaced. I'd drive all the way to Hopkinsville just to avoid this bathroom.

Love TJ Maxx. This location usually has everything I'm looking for! I like shopping here more than…read moreI do Ross. Their things are some what organized and workers here are always friendly and helpful when I do shop here. They're quick to check us out. Store is clean and stocked! Just come on the right day! Their selections of holiday stuff and clothing are amazing!

A little High, BUT you get what you pay for. I LOVE BELKS !!! I Love the mens style, and the…read moreItalian material. Cremex

I love this store. Usually the past season of high priced items at 70% off.or 75% off…read more Love the clerks, they are so helpful and friendly. The store is large so you can spend a lot of time in it just looking at everything.

Buyer beware. Even if you don't wear something you purchased there if you take the tag off they…read morewill not accept returns. I bought a shirt a week ago, took the tag off and packed for a trip. I decided I did not like it and tried to return an unworn shirt. I was told that too bad our policy says the tag must be on the shirt for returns. I have the tag and the receipt. Be aware of you purchase something from this store.

I went into Dillards to smell a perfume that I was interested in purchasing, which was Gucci Flora…read moreMagnolia. While I was there I had the privilege of meeting Yeva Vitkun. She was so helpful and even brought over other perfumes that she thought I may like based off the notes of perfumes that I currently wear and even some perfumes that I never would have thought about wearing. She was very knowledgeable and attentive. She even offered samples so that I could try them before buying. I was so impressed by Yeva and could tell she has a heart of gold and knows the meaning of customer service. A true asset to Dillards. We need more people like her in the world. If you happen to read this, thanks so much Yeva for your help!

I hardly went to this Kohl's yet I was always satisfied to go to this Kohls. I mostly went here to…read moresee Sephora and to pick up my annual supplies of every day skincare products.

COVID-19 Shopping Experience…read more I only have two words...Amazon Return. I have utilized this service 3 times since out of quarentine and absolutely love it. The store has signage directing you to the contactless Amazon Return counter. No need for a return label, box, or tape. They box it up and send it back for you, so convenient. Staff scans the return barcode sent by email with no questions asked. I received a 25% off coupon to use in store. Winning. Eventhough I never plan on shopping I have used the coupon everytime. I must say I have a love/hate relationship with Kohl's in general but this location is one of my favorites. Staff are always friendly and helpful even while wearing masks, offers assistance as needed, encourage customers to social distance, and the store and female restroom are clean.

Very clean and easy to navigate. I found so much cute purse options. Ended up finding another large…read moreSteve Madden bag for work. I also found another flavor of one of my fav kombucha brands. As always the prices are one of the reasons I always visit.

I had to wait in line over 30 mins to check out while the whole time a group of 3 employees stood…read moreby the front doors just talking. Ignoring the massive line and 2 employees checking out. This was absolutely ridiculous.

Worst customer service I have ever received in store and online. Had an issue in store that wasn't…read morecorrected so I tried to get help online. The chat said "hello my name is Shawn let me review your concern." Then said "Shawn has closed chat I hope this helped." Well no Shawn it did not help.

I wish it wasn't my baby's naptime because I wanted to shop around the entire store. It's a small…read moreone for JCPenney. I've shopped at many of them in my lifetime. Our local one is at the Governor's Square Mall which is getting better each year. I'm glad JCPenney is still around. They have great sales and good quality brands like Disney for the kiddos. That is awesome since we do not have a Disney store at the mall. The toys department looked a bit scarce, but that didn't stop my little one from spotting a Paws Patrol truck. His grandpa was with us, so we went home with it. Lol I was pleasantly surprised to see this store has a Sephora inside. Their jewelry section looked like there was a bit of everything for everyone, including Disney jewelry collections. Perfect for your little or big Princess in your life. (Guys: Hint. Hint.) They has sales that looked tempting also. I bought a nice dress watch on sale from JCPenney's ten years ago. It still works great! What's the saying... takes a lickin' and keeps on tickin' ?? Anyway, check them out the next time you need something and don't want to pay over-the-top for it without missing out on good quality!

Husband and I went in shopping for a treadmill. There were a couple of treadmills near the door…read morewe entered from outside, and I got on one to try it out. No power to it, and no help from any employees. We walked around the store, and finally found the other treadmills on display. I found one that I really liked, but there was no help to be found. We waited around back there, about 15 minutes, without an employee ever speaking to us. So we left. I won't be returning to Dick's Sporting Goods again.

Usually I support my local running store for my running shoe purchases but I had a shoe emergency…read morewhile out of town. Against better judgement I went out on Black Friday. I guess everyone was online purchasing because it wasn't very crowded. A nice younger man named Jordan at the shoe department helped me. He actually seemed very knowledgeable in running shoes. He gave me a pair of running socks to use and let me demo the shoes on the treadmill. Everything in the store was 25 % off that day. They have tons of coupons online. If you join the scorecard rewards program you get a $10 reward for every $300 you spend. There was also two coupons on our receipt for $10 off your next purchase of $50. My experience at this big box store was good.