This Belk, situated alongside Wal-Mart in Gallatin, is a very poor representation of the brand that I have come to love and depend on for my business casual, casual and athleisure clothing. I am a huge fan of Belk, it is one of my go-to's for clothing, which is why I drove 16 miles to this location, as I figured the drive, even out of the way, would 100% be worth it. Well, I was wrong. From the outside, which was dirty and worn, I could tell this wasn't the standard Belk locations I was used to. Upon entry you are immediately overwhelmed by the amount of goods on the floor, racks, shelves and literally everywhere it can fit. The shelves and racks were so packed, and not good packed or organized, they were just haphazardly jammed with clothing making browsing difficult. This was echoed all around the store from kitchenware to bedding and beyond. The shelves were so packed, that the merchandise, boxes and all, were on the floor. Once you got off the main aisles, you could barely maneuver without running into or bumping something off a shelf or rack...and help you both if someone was trying to pass you. In addition to the unorganized chaos that was the stock, I was shocked at the condition of the store. Carpets were stained, ceilings were equally stained and dirty, shelving was old and worn...just sad. Additionally, I am used to Belk having some of the best prices and sales in the retail space. This store offered very few sales and good priced items. To be fair, there were A LOT of shelves and racks with no price tags, so you assume the price on the item is the going rate. Service matched the feeling of the store. I walked by numerous associates, and not once was I greeted or assisted. When I did ask an associate a question on pricing, their response was lacking any positivity or helpfulness. Overall, awful Belk location. Breaks my heart to say that, but I prefer to forget this location exists for the brand. read more

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It's the last retail clothing chain in our little town, so I salute them for hanging on as long as they have. The problem is the quality of clothing they now sell (former big names like Izod and Lands End) is very low quality products. Lands End you buy at Belks is not the same as the Lands End you buy online yet Belks doesn't tell you that. The low price should be a clue that something is amiss, but it looks like just a scam to mem. read more

Great selection. I always get quality products from Belk , and they have cute plus size clothes

Yesterday, the sales clerk helped advise me further that the store could mail my Christmas package with the shirt I just bought. A small but important detail I was not aware of. I returned to purchase another package of socks that fit into my shoe boots perfectly. No matter the cost, I trust and appreciate how this store serves the public. read more

Belk - Department Stores Near Me - Gallatin, Tennessee

Went to Belk's today in Gallatin,Tn. Just like Macy's without having to drive to Green Hills. Was greeted immediately by a most gracious, petite lady. In no time I found two tops and needed help locating some jeans. Neha was a lovely young lady who was like having a personal shopper. I ended up buying more and having her check me out because she helped me so much.I am so very grateful that I will be shopping a lot and asking for her each time I return. Merchandise stocked fully, sale going on, and store had lots of personnel working. Everything was well organized and personnel very pleasant. For an elderly lady with two knee replacements, bulging discs in back, and arthritis in hips, Neha was like having a guardian angel. Please shop Belk's; you won't be disappointed. read more

Are you kidding me? I can't believe no reviews here yet! BELK is my most favorite store of all stores! You talk about sales'They blow it out! When you go here plan on being a good while. It's the best place to get over depression or go on a rainy day! Ladies, if you get tired of husbands watching sports this is your go to place. read more

Belk - I get excited just pulling in the parking lot! - Department Stores Near Me - Gallatin, Tennessee

Crappy merchandise for way too much money. If you want to be ripped off, go there and buy stuff.

I moved from Gallatin three years ago. Back to visit with friends over Memorial weekend, I visited this store to return items I purchased on-line. I was (literally) shocked to see the (lack of) quality of merchandise in this store. Further, I was astonished to see the abundance of lingerie and swimsuits laying on the floor. The racks throughout the store were not organized, rather merchandise just shoved in wherever they would fit. I went to the shoe department to experience the same sight. There were shoes everywhere laying on the floor, and boxes in disarray. Only two customer stations within the store. Men's dept. with one rep and two at the women's station. There was literally no one else on the floor to service customers except at the fragrance counter. I feel this is a total disgrace to the store, and representation of shopping in this area. I promptly left the store. Sadly, there is a better selection of labels on Belk's website, which is clearly not represented within this store. Don't waste your time visiting this Belk's. read more

A big shout out to the staff at Belks in Gallatin!! I left my phone in the restroom and asked a clerk if anyone had turned a phone in. She said no but she called the manager and he checked his lost and found but did not find mine. The first clerk I had asked looked for me and said she was off work but on her way out she decided to ck with other clerks. She had found it as someone had turned in the shoe dept. The clerks were all as thrilled as I was to find it. Thx to everyone going that extra mile!!!! I love Belks!!! Especially their staff and I love shopping there! read more

This store used to be a really nice place to shop - not any more. The store is messy and it is so hot in this Belk - no matter what season it is- you just cannot stand to be in there for any length of time. The female store associate with long two tone hair in the ladies dept. is also very rude and you hate to ask her a question because she is so unfriendly! read more