When I come here to purchase cat food of Medley's, Royal Canin, cat dried food and treats…read more The staff here is always professional and helpful when a question is needed to be answered by one of the staff members at Petsmart. I wish they had more of a selection of cat shampoo instead of limited selection to choose from when shampoo is needed that is hard to find elsewhere. Cassidy is always a helpful person when I come in to the store and ask for assistance. Cassidy always asked how the customer day is which is a nice thing to do when greeting a customer coming in and checking out and leaving the store. They have a lot of selections of pet food to choose from your dog or cat. Even dog beds, collars, harnesses, cat litter, cat litter boxes and live animals such as fish and others.

Made an early morning appointment for grooming on my way to work. Another store employee let me in…read morebecause they weren't open yet. I walk into grooming. I stand there waiting on somebody to come from the back. Nobody comes. I pressed the little call button and I can see them through the window in the back. Still Nobody comes or acknowledges that I'm there. I walk out of the grooming salon to the cashier and ask Somebody go back there and tell them I'm standing here. They go back there and I waited another 10 or 15 minutes and my dog who already has anxiety, has managed to pee and poop on the floor. I clean it up. STILL NOBODY comes!! Finally 36 minutes after my scheduled appointment, the lady comes from the back and says unfortunately you were late and we can't accommodate you today. ARE YOU KIDDING ME?!?! In this economy, I work way too hard for my hard earned money to be disrespected like that. THEY WILL NEVER get my business again!

Great customer service, products I was looking for were in stock, clean and friendly atmosphere…read more Only reason it's not 5 stars is because other trips to this specific store were not flawless. Overall, great store though!

I love shopping here. The staff is always helpful and knowledgeable…read moreabout the products they carry. It is so pleasant to have a great shopping experience every time I stop here; product assistance, pleasant cashier and friendly loading of heavy items. I no longer shop online. Pet Supplies Plus is my go to store for all pet products.

I took my 2 Springers Spaniels Ruby and Violet to Muddy Mutt and I am over the moon with there…read morecustomer service! My 2 fur babies came out looking AMAZING! And the price was so reasonable. And I can bring them there in between grooms and bath them myself without having to mess up my bathroom. The ladies there really care for your pets. Their heart is really in it. I am going to be a forever client. I just can't say enough good thing about Muddy Mutt. If you're not going there you need to start. What a great place with awesome people.

I have always taken my dog to groomingdales and they were full when I had a free day off work so I…read moredecided to try something new when they had an opening. The ladies had amazing customer service and did and excellent job on my shitzu! Will definitely be back! Thank you!

We stopped by yesterday to get a couple of items. There was nobody to be seen. After walking around…read morethe whole store we found a man dipping fish to put in plastic bags and a young woman with her back to us. Neither one spoke and then the man left the woman said see you later and went back to whatever she was doing. Customers service? Nope!

very friendly people. my dog has social anxiety but she loves seeing her friends at pet supermarketread more

We had a great experience. Our dog is extremely hearty and healthy. We would use them again.read more

You shouldn't be selling animals for profit! Especially in the condition they're in. Shame on you!read more

We stopped in to get a pet costume on the way to Wag O Ween in Savannah. The selection wasn't great…read morebut it was good for the store size. They were on sale so that was good. The staff were helpful and friendly. Overall a good experience. Average prices.

Called, made an appt, ask for bath and haircut. They scheduled for bath and "trim". Then they…read moreproceeded to ask about rabies vaccine. Asked if we had a picture of his paperwork, who carries that or has a picture? Then they called the Vet, whom is closed on Saturday. No one asked any of this when I called to make the appt. So we wasted a whole day waiting on this appt that was scheduled for 3 (also wrong services put in his chart). I will be finding somewhere else for my grooming. This review was meant for the Perry, Ga location. I do apologize to Dublin, I do hope your services are better.

This is such an awesome pet store!! For real. Went to a big chain store hoping to buy a rabbit and…read morethe employees all told us to try Mrs. Toad's Depot. Made the trip and was not disappointed. Walking in the bunnies were to one side, birds on the other. Reptiles and fish are toward the back. Plenty of supplies and great pricing on everything. We specifically were looking for a lion head but the store only had New Zealand and Lop rabbits available. Buuuut...one call to the breeder and 20 minutes later we have our lionhead. We were set up with everything we needed to care for our new bun bun right away and were even helped to the car. The store was clean and didn't stink (strange right?!) so that made us happy. The animals all look well taken care of and healthy. I have no doubt they treat the animals well. If you want cats and dogs go someplace else. If you want a knowledgeable staff to set you up with your unconventional pet, Mrs. Toad's is the place!!

Thank you for your reply. Glad you are working on the smell. I was wrong to…read moreAssume the babies being moved to their new cages were sick because they were Fluffed up and at the bottom of their cages-- typically a sign of a Sick bird.