The groomer at Jeannine's cut Ted bad, and then tied a rag around his neck so tight that I had to cut it off, and the rag was cutting into the wound. I guess they thought that I wouldn't see the wound. It was quite bloody by the time we got home. I would have taken it off sooner had it not been tied so tight. I had to take Ted to the vet this week for antibiotics because it wouldn't heal...Ted is about 10 yo and has cataracts. He loves to be groomed...He loves his bathes, blow drying, brushing and I have trimmed him up....I know this little Bichon would not have given them any trouble at all.....I have sent private messages and pics to Jeannine on the fb page, and I can see that she reads them, but will not respond to my messages. I definitely do not recommend this place. read more