They have a great selection of gamer, anime and collectible items. The prices are average. The…read morestore is cute and fully stocked. We find unique items others don't carry.

This store has anime, Pokémon, and other stuffed plushie and collectible items. This store is…read morealways busy cause the items in here are organized and very cool. Any time I have a friend visiting, I like to take them here cause it's a very fun store to look in. The items are a little pricey, but they have collectibles that I haven't seen in other stores, so you probably are paying a premium to buy it immediately.

I came here to buy a wedding card. I found the wedding section and noticed two very nice cards. A…read morepolite associate came over and asked what I was looking for. When I said I wanted a unique card, she suggested the store's signature section, where she promptly helped me find an amazing card. Thank you, Hallmark. I'm glad you're here. P.S. The name of the Hallmark store at this address is Trudy's Hallmark Shop.

The stores closing hours are 9pm. This photo was taken at 8:45pm. The doors were locked as the…read moreemployees stood there talking and ignoring me at the door. I guess the store hours are just a suggestion.

Five Below has some wonderful products and reasonable deals, although I find it both funny and…read morefrustrating that there are other items in the store priced above five dollars. The store is clean and organized, and has everything from toys to T-shirts to party supplies and snacks. They have unique items that make splendid gifts or are simply fun items to use at home. There's plenty of parking at this location because it's at the Outlets!

I just had to visit Five Below in the hunt for some fun birthday gift items for some summer…read morebirthdays! Boy, this place does not disappoint. They have so much to choose from. There are fun snacks! Summer items! Beauty supplies! And small regular household items you might need. There is a good range in affordable prices. And someone even came up to me at the register and asked if I needed any help.

Everytime I come here, I always get exceptional customer service. The employees are friendly,…read morehelpful, and knowledgeable. They have a wide selection of Disney adult theme items from backpacks, clothing, and accesorios. They also have a variety of other genres like horror, anime, movies, cartoons, etc... They have quality items, the store is well organized, there's plenty of space for my walker, and it's a friendly environment.

WAAH! Love it here! So much fun anime and Disney merchandise, snacks you can snag, pins, and more!…read moreWhat is exceptional, I've found, is the staff, especially at this location! I love coming here each time I visit the Oaks mall! Each time I've visited, the customer service is amazing and the workers are so kind, and engaging and helpful! Totally recommend coming here! Keep at it!

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

My little was very excited to come here to help a family member pick out a bear for their birthday…read more Thank goodness I came and had been to Build a Bear before beacause the staff were basically there to chat it up with eachother. No one guided us through the process or created the magical atmosphere of building a bear. No on assisted on the computers to make the birth certificate- Literally had to walk over to the group of employees and wait until they were done with their convo to ask for assistance. Pretty disappointed. Glad we got a cute stuffed animal out of it and we did appriciate they had beautiful princess dresses and accessories that were fun. But I will not be coming back here for anyone's birthday. 4 staff members and non managed to make it even close to a good experience.

Jocelyn was very helpful with letting us know About their…read moresale and showed us many different items. I was excited to look and purchase stuff for my classroom. She informed us of all the deals and it was a great price! She was also our amazing cashier

GETTING HERE: Lakeshore is located in the strip mall where the huge Coffee Bean & Tea Leaf is…read morelocated at the crossing of Telephone and Main; it's just a few doors down from CBTL. For parking, it's best to head down Telephone and turn into the lot where you see Lamps Plus and Office Depot. (If you find yourself facing Ross, Lakeshore is completely on the opposite end of the lot.) REVIEW: It's OK. I mean, it's fine enough. If you need something in a pinch (instead of waiting for USPS delivery). The staff are friendly enough, too. It's just the prices. AND, especially now it's even worse. :( The store is quite large and I have noticed that their inventory is usually very well stocked. They carry a great variety of inventory too. I would recommend Lakeshore for any educational needs you may have.

Stop by this store every time we come to Ojai. The grandkids love it and they are always able to…read morefind something new. The selection is unbelievable. Talked with the owner this last visit and he is a great guy.

The most enchanting toy store I have ever been to. The sheer…read morevolume and selection of toys is second to none! Most unique collection of toys I have ever seen! The old man who, along with his wife who recently passed away, have owned the store for 45 years. I could have talked to him all day. He is such an interesting and travel, older man! If you're in downtown Ojai and you have any kids you can buy a toy for you must go to serendipity ! most of the toys are reasonably priced, but very high quality made. These are not toys that children play with for a day and throw away, they are sturdy and keeper toys, I wouldn't be surprised if your children would hand them down to a sibling or a friend when they out grow them!

The store itself is great -- clean, organized, and full of fun, interesting items. I was actually…read moreexcited to check it out and found a few things I liked. However, my experience at checkout really changed the vibe. The sales associate was nice at first, but as I was paying, they started watching me very closely -- like I was doing something wrong -- and gave me a dirty look. It made me feel really uncomfortable and unwelcome. I'm all for good loss prevention, but there's a difference between doing your job and making a customer feel judged. It's disappointing because the store itself is worth visiting, but that kind of interaction leaves a bad impression.

First off, what's up with the name? I passed by this store dozens of times but had no idea what is…read morewas. It's impossible to tell from the outside what they sell. Turns out it's a really terrific discount store. But you would never guess if you were just driving by. My first guess was that they sold Navy Surplus items. My wife guessed that they sold sports equipment. Since we had no use for either naval surplus or sports equipment we regularly drove right by the store, never bothering to go inside. Five Below is in the same shopping center as Sprouts, Kohl's, Michael's, Urbane Cafe, and Pho Gyu. So I drive by this place nearly every week. I might never have bothered to even check it out if I hadn't seen a photo on Yelp a few weeks ago. I have never seen any advertisements or ever heard anyone talking about the place. So glad I finally investigated, because this is my kind of store! Everything is $5 or less. (Wouldn't a much more sensible name be $5 and Below? In my estimation, "Five Below" is a monumentally stupid name. Even "Below Five" makes more sense). What this place reminds me of is what the 99 cent store could have been if, years ago, they just sucked it up and incrementally raised their prices instead of continually lowering the quality of the products they sold. That was a huge mistake for the 99 cent chain. Now most of their merchandise is totally crap, and along the way they were eventually forced to abandon their 99 cent price ceiling anyway. Maybe Five Below doesn't have the broad range of products that 99 cent stores stock, but what Five Below sells is of far superior quality. On my first visit I was blown away by the Toy department. Aisles and aisles of fun stuff, all under $5. (OK, mostly under $5. Their logo says $1 to $5 & Beyond) If you want party favor toys for a kid's party, this is definitely the place to hit up. But it's not all little kid stuff in the Toy department. There are Trivia games and toys that appeal to all ages. Even more impressive than the Toy department is the Candy Department. This is my new Candy HQ. Wow, what a great assortment of candy! I'm talking about brand name candies, like M&Ms, Butterfinger, Junior Mints, Haribo, Bazooka Gum, Bit O Honey, etc etc. There's a wide variety of what was once called "penny candy." Prices starting at ten cents. Such a fun store! They sell other things besides candy and toys, of course. I noticed there's a department that sells phone accessories. What else, I don't know. And to tell you the truth, I may never know. I'm happy in the front of the store with the toys and candy, What goes on in the back of the store is none of my business. Mikey C says: shiver me timbers, I'm a sailin' away.