Danny is the best! I went in for a follow up appointment on my 4 on 4's. He was so understanding and rechecked under one of the temporaries. He fixed the problem and my mouth feels SO much better!!!! I can't wait to see the final results! read more

Extremely Disappointing Experience -- Poor Customer Service, Questionable Billing Transparency, and Unanswered Treatment Concerns I visited Townview Dental Care in Fullerton on October 23, 2026, because I was experiencing bleeding, tenderness, and what I was told was an infection with bone loss around an existing dental implant. I left without receiving treatment, deeply disappointed by both the way I was treated and the lack of clarity in the proposed treatment plan. 1. The treatment plan did not clearly address my primary concern. My biggest concern was the infected implant on the upper-right side of my mouth. However, after reviewing the seven-page treatment plan, I discovered that approximately $3,730 of the $4,461 in listed charges related to tooth #15, an upper-left molar requiring a crown. That tooth is not currently causing me pain. I understand it may need treatment, and I am not disputing that. But I came in primarily concerned about an infected implant and bone loss. The treatment plan included a $94 localized antimicrobial procedure for tooth #3, along with other antimicrobial charges, but it did not clearly explain how the implant infection or associated bone loss would be treated. I expected a clear diagnosis, treatment options, and an explanation of how the infection would be managed. Instead, I left with more questions than answers. 2. The billing process made me uncomfortable. The original estimated patient responsibility was $2,622.77. After discussing the price, the office agreed to accept $2,000. However, when that price was accepted, I was told that four items totaling approximately $140 would be removed from the treatment plan. I immediately questioned this because my $2,000 offer was for the complete recommended treatment, not a reduced package. The explanation I received was that they assumed I didn't want those services. Why would I negotiate the price of a recommended treatment plan only to have services quietly removed from it? That experience seriously undermined my confidence in the billing process. 3. I was yelled at when I proposed a reasonable payment arrangement. I offered to pay $1,000 upfront and the remaining $1,000 at my follow-up appointment. Rather than discussing the request professionally, the woman handling the financial arrangements raised her voice and sharply said, "No!" I wasn't refusing to pay. I wasn't asking for free treatment. I was simply proposing to pay half upfront and the balance upon completion. A dental office has every right to establish its own payment policies. But patients also deserve to be spoken to respectfully, especially when discussing expensive medical procedures. I found her response unnecessarily aggressive and unprofessional. 4. Several charges deserved clearer explanations. The treatment plan included a $1,448 porcelain crown, a separate $500 Bruxer crown charge, a $500 crown laboratory fee, an $800 crown-lengthening procedure, and additional charges associated with the same tooth. Some or all of these procedures may be clinically appropriate. However, I believe patients deserve to understand exactly what they are paying for and why each service is necessary. That transparency was missing from my experience. 5. I walked out without signing or authorizing treatment. I am not someone who objects to paying for quality dental care. If a procedure is necessary, I am willing to pay for it. What I cannot accept is feeling pressured during a financial discussion, having recommended services removed during a price negotiation without clear agreement, and leaving without a satisfactory explanation of how my primary dental concern would be treated. I am now seeking a second opinion from a periodontist. My advice to other patients is simple: Request an itemized treatment plan, ask which procedures address your specific complaint, clarify every charge, and consider a second opinion before committing to expensive treatment. Dental care requires trust. Unfortunately, my experience at Townview Dental Care left me with very little. read more

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The team there at TownView is amazing. From start to finish they are friendly and professional. They will be my dentists moving forward they really helped me out! From payment to looking over my options they really just wanted to help with no pressure! Thank you! read more

Came here for a cleaning. I ended up getting flouride they made seem it was covered by my insurance. While I was already in the chair getting the cleaning, they then say, it's not covered. I agreed to just get it since I was already in the chair. At checkout, I asked for a print out of my services with the CPT codes. Their printer wasn't working, so I asked to get it emailed to me. They said they would, and I never got it. After a few phone calls and 3 emails, I finally received my receipt with the CPT codes. When I compared the CPT codes with my insurance, I saw that everything was covered by my insurance and I was wrongfully billed for it. I then sent them an email with my coverage details, requesting them to reimburse me for the charges in error. I talked to someone in their office and had correspondences via email providing them documentation. Then they went silent for months and never responded to my emails again. After a few months passed, I started getting multiple calls with voicemails and emails to schedule my next cleaning with them. When I responded and told them I'd like my billing issue resolved first before coming back, they gave me the run around and have gone silent again. I give up. It's not worth my time. I now go to a different dentist. I gave them 2 stars only because the actual cleaning was fine. I will give credit when due. Please be weary of this place and if you do go to them, make sure you stand your ground BEFORE you sit in the dentist chair. And always get the receipt WITH the CPT codes, so you know exactly what they're billing you for. read more

Actual care may be adequate, but I definitely felt bullied when it came to discuss finances Sign this, oh are you excited? Just sign here. Too much pressure and not enough consideration for what I wanted or could afford read more

I can't say enough great things about Townview Dental! From the moment we walked in, we felt genuinely welcomed. Mirna, who I believe is the receptionist/office manager, has such a positive attitude and immediately made us feel comfortable. Dr. Zareh Mohammad was incredibly kind and welcoming. She even changed the YouTube channel for my son so he could watch something he enjoyed, which was such a thoughtful gesture that meant a lot to me. Priyam, the hygienist, gave me the best dental cleaning I've ever had. She was extremely thorough, took her time, and explained everything she was doing throughout the appointment. I never felt rushed, and I really appreciated how detailed and caring she was. What truly stood out was the entire team. As we were leaving, everyone--from the front office to the back office--came out into the hallway to wave goodbye to my son. I've honestly never been to a dental office, or any establishment for that matter, where every single staff member was so warm, friendly, and genuinely caring. If you're looking for a dental office that provides exceptional care while making you feel like family, I highly recommend Townview Dental. I look forward to my next appointment. read more

Where do I start? This place is the worst by far. My whole experience has been nothing but negative. They will make verbal confirmation of something then when you get your billing, it's completely to the opposite. They get you to sign up for a credit card in your name and then they maxed it out to 100% utilization on the card without letting you know that that's what's gonna happen completely damaging your credit. and that's just for starters they will lie to you and tell you that something is different from what it is just to get your business the whole team there are manipulator. read more

Michelle did an awesome job! First time here. Super welcoming staff and she really knows her stuff. Left with a brighter smile and feeling great! Everyone should check this place out if they need cleanings or something more advanced. Friendly and kind atmosphere for sure. read more

Dr Fallah did amazing work with my dental implant. Didn't feel a thing thanks to his calming approach. Really appreciate the thoughtful care from everyone. Evelyn was great too, made everything so smooth and kept it light despite my nerves. Totally recommend this place! read more

Huge shout out to Dr. Q, Dr. Arash and the entire Townview team! I needed some work done but my initial appointment was for the Temecula location but I recently moved to OC & that commute would've been crazy. I reached out and Jennifer assisted me with the utmost professionalism and although they were busy & it was last minute, Erika, who's understanding and awesome- penciled me in without hesitation. The office has a warm, welcoming vibe with nice lighting and with great staff like Evelyn who's been gentle and patient with me as a patient + the office is clean with up to date technology (no more gooey impressions ). Can't forget about Melinda who was amazing with the pain free numbing of my gums as well as cleaning my teeth. Thanks to Townview for holding me down & I deadass recommend them for any dental work read more

receptionist is very very pushy when it comes to getting you to sign things and will hoover over you while trying to make a phone call. told me my insurance covered everything then said i would need to pay almost 300.00 before i could get serivces made me sign up for some credit thing but didnt fully explain what it covered. all she was interestedin was making sure i could pay. and i get its a serive they are provding but damn back off a little. the dr i saw was a female, who was condesending towards me through the entire visit. the only one i felt had any empathy was the hygenist, she was amazing and compassionite. when you have past tramua its hard to go back to places like the dentist. read more

Had a cleaning and exam today. Pretty cool staff, especially Michelle. She's so bubbly and sweet. Really made my visit enjoyable. The place was clean and professional. Definitely coming back for more appointments. read more

What a fantastic place! Just had my cleaning and it was great. The staff is really awesome, especially Michelle. She made everything easy and she's super nice. Very thorough and professional with everything, made me feel relaxed. Definitely would recommend the services here, you won't regret it! read more

Getting my xray done was quick and easy, Esteban knows how to treat patients right. He's dependable. I did not I feel anxious, worried or uncomfortable. Definitely going back! read more

Very professional place. Always friendly and quick. The front staff really know what they're doing. Thank you for the constant reminders so I don't miss my appointment. All Doctors and staff are just as informative and friendly. read more

I hate going to the dentist but the amazing staff here makes the experience much more pleasant and bearable. Now I don't dread coming to the dentist anymore. The real MVP of this place is the hygienist, Melinda! She is very kind and does an amazing job. You can tell she takes pride in her work. She doesn't try to rush through the job and is very gentle with you. I was the type to book a dentist then push it back multiple times because that's how much I hated the dentist. But Melinda changed all of that. I ended up booking two deep cleanings in the same week and SOLELY on the days that she worked. The crazy part is that Melinda is pregnant and only working there TEMPORARILY. TOWNVIEW DENTAL, HIRE HER!! I need her to be my permanent hygienist. I'm sure other clients will share the same opinion as me. Overall I would highly recommend this place to everyone. I am team Melinda or die, but the rest do the staff is also amazing! I hope this review helped anyone looking for a new dental office. read more

Dr. Kiana and her staff were so friendly and attentive . I've been coming to this place for a while now for my invisalign and Michelle has always taken great care of me and is very professional . Mirna answered all the questions I had with no problem regarding my treatment . Wendy made my check out experience super easy and smooth . 10/10 service !!! read more

Dr. Furlow and Michelle weee outstanding! Always a pleasure. I highly recommend. The staff is professional and courteous. The office is clean and inviting. read more

Been coming here for years now, and I am no longer scared of the dentist!! I actually look forward to getting my cleaning and seeing everyone especially Elizabeth and Michelle. All of the hygienist are gentle and provide a lot of education. It's been a long journey but they've been so kind and never judgemental. I recommend this office to everyone and even drive all the way from Los Angeles because they're the best. (The office is also always so clean and they have all the latest tech which makes everything so much easier/faster) read more

Office clean, staff professional and respectful. Treated me kindly to overcome my fear of Dentistry. Helped me understand and quality of care was fantastic! Highly recommend!!! read more

Very friendly staff makes you feel welcomed. I've had cleaning and exams here, and they really made sure everything was spotless. Such a dedicated team who really care about their patients. It's hard to find a dental clinic that is this ethical and comforting. read more

Honestly had a wonderful experience at this dental office. Dr. Kiana was incredibly nice and gentle while doing my dental crown. Esteban's calm demeanor made my appointment stress-free, and Michelle's bubbly personality just added to the positive vibes. The staff truly cares about you and goes the extra mile. Highly recommend for anyone looking for excellent dental care! read more

So impressed with the care here. The cleaning and exams felt more like a pleasant visit than a chore. Priyam is just as outstanding as I'd heard. Kiana explained invisalign options with such precision, and it made the decision cheerful instead of stressful. Michelle greeted me with her lovely smile, making the experience just that much better. This is really a superior dental clinic, and I can't wait for my next visit. Definitely worth checking out! read more

I've been coming to Townview since before Covid. The service has been personal and excellent. I will continue to use Townveiw as my dentist. Erika, Elizabeth, Evelyn and Dr. Fallah have all been very easy to work with. Because of them I have to thank for my dental hygiene. read more

Townview Dental Care - Cosmetic Dentists Near Me - Fullerton, California

Amazing!!! Both Dr. Fallah and her assistant Michelle went above and beyond. Mirna in the front office always makes my appointments easy; going over the financial part in a patient friendly manner. I drive 1.5 - 2 hours because I know I'm getting the best help/service. Can't thank you all enough! The atmosphere is always so soothing and welcoming. Dr. Fallah truly has a talent for her work, especially with dental crowns. Michelle really connects with patients--it's clear everyone is dedicated! read more

Just had a great cleaning and exam appointment. Michelle, the dental assistant, is awesome! She really knows how to make everything feel so much more relaxed. No long wait times, too. The staff listens and treats everyone well. Definitely rare to find these days. Overall had a nice time! read more

Another great visit for a cleaning. Patty, the dental hygienist, is truly amazing, very meticulous in her work and knowledgeable about everything. Erika is always helpful and keeps things running so smoothly here. Felt welcome and at ease. This team truly cares about their patients. read more

Had a cleaning and exam not long ago. The staff here continues to impress me each visit. Even when I didn't feel comfortable, Mirna was there with her warm attitude, making everything smoother. She and the team were efficient and attentive, truly caring about my needs. This place is becoming a second home and I appreciate the dependability of their services. Highly recommend them! read more

Terrible. Unprofessional. I said I only could stay for teeth whitening if I could be out of their office at a certain time which they promised. Front desk held me up with additional paperwork and then made a personal comment about my family when I got frustrated which was unprofessional and disrespectful. I been going there a long time and now I will be changing that. They also tried to overprice the whitening at 600$ and said the price at 350$ was a discount. I said I got whitening 4 times here and never paid close to that. They don't treat loyal customers right read more

Just wanted to share my experience after my last cleaning and exam. Michelle was fantastic, so friendly and bubbly! The team including Erika and Dr. Fallah is always kind and everyone knows what they're doing. They take the time to truly care about your oral health. It's hard to find dental places that feel that compassionate. Overall a lovely visit that I look forward to for my next appointment! read more

Myra and Gretchen were awesome, Myra will call with new appointment because internet is down

Quality care. Good communication. Good experience. Felt comfortable. Timely and ready to work on my deep cleaning.

Went for cleaning and exams recently. Honestly, very impressive. Evelyn put me at ease and it felt like she actually cared. I had some questions about my old fillings and she answered them in detail. The whole team was friendly and attentive. Melinda did my cleaning and did really good work- clean as can be. Perfect experience! read more

Just got my cleaning and exams done. Michelle was so diligent and friendly, made me feel at ease. The team is really efficient and caring. Love how they take care of everything in one visit. Definitely coming back. It's nice to have a place where they actually care about patients' needs. Enjoyed my time here and will be referring my friends for sure. read more

Had a great experience getting my Invisalign. Michelle is just fantastic and made the whole process seem easy. The whole team is so supportive and truly caring. It's hard to find this level of service anywhere else. They made every step simple and comfortable, really appreciate their hard work here. read more

Nice and friendly staff. Great vibes. Shoutout to Michelle. The long process of all the work I needed done was made easier by the staff

My last visit was great and calming. Staff are really sweet and attentive. Jennifer's bright spirit made the atmosphere very friendly. The whole office is immaculate! From routine cleanings to more complicated procedures, they are transparent about everything. Really impressed with how they treated me and kept me informed. Definitely a great place for family dentistry. read more

I am a previous client of this office. I have not visited this office since summer 2025 and have no plans to visit again for multiple reasons. Reason one is the office tried to sell me on a night guard. They had stated I show signs of wear on my teeth because they are small and, as a result, recommended I purchase a mouthguard through them in excess of $300. I agreed but questioned the difference between their custom mouthguard and a $30 moldable guard from the store. After prompting the question, I was informed there is no difference other than a better fitting. Had I not questioned their recommendation, I would've paid ten times the price of what I did with no reasoning provided behind it. The second reason I no longer visit this office is because I was diagnosed with seven cavities in one visit with no X-ray images taken. I was concerned and confused as I take extremely good care of my teeth, with my last cavity being approximately 2+ years ago. At this point, I decided to visit another office to get a second opinion. The other office providing a second opinion took X-rays and did a visual inspection of my teeth, informing me there are no signs of cavities in their professional experience. They also stated I show no signs of grinding on my teeth as there are no flat or dulling spots. The dentist providing the second opinion even apologized on behalf of the profession for the experience I had at Townview. In conclusion, Townview needs to do a better job at performing their due diligence before making a diagnosis and providing their clients with a more in-depth explanation behind their recommendations. In my profession, this lack of attention and care would get me fired in a heartbeat. I should also add, during my visit when I was diagnosed with seven cavities, I was also informed I should have oral surgery to fix a receding gumline on one tooth. I mentioned this to the office I got the second opinion at and I was informed that office had only seen that surgery a handful of times in their 20+ years of practice. I was then informed by that dentist was an option for me, but not necessary at all. They recommended the use of some sort of filament in stead to protect any exposed nerves. Again, I think and hope there are good individuals at Townview and I get the company's need to make a profit. I believe there are some inexperienced individuals within Townview and upselling going on that tarnish the relationship with their clients. read more

Top notch quality from the dental hygienist who thoroughly cleaned my teeth and gums, to the doctor who reviewed my X-rays with the utmost precision, and the care coordinator who helped me find a plan for payment of my invisalign that works for me. I will be back!! So nice to find my new dental home. read more

Had to leave a review because of how impressed I was with my visit. The full mouth implants were done with such skill that I hardly felt any discomfort. Michelle was a great help during the whole process with her lovely personality. This place stands out with its expert care. The staff is super ethical, making sure everything is just right. Truly a personalized approach that you don't find everywhere. Highly recommend stopping by if looking for good dental care! read more