Great surprise! We are from out of the area and took a chance on this fantastic spot. It's new and…read moredone with old world ambience. So many small, wonderful touches, including turn-down service. Would highly recommend. Reasonably priced as well!

Simply Amazing. We had an event to attend and booked a room…read moreat the Rose. From Check in - very kind and competent staff - to entering our divine room we were over the moon. Wow! Every aspect of the Room and Bath were impressive. Elegant. We were instantly making plans to return. The Breakfast was sumptuous.. really beyond compare. Garage was perfect....Loved it!

My husband and I visited to see family and we had a pleasant time here at the Hyatt House!…read more PARKING Lots of parking around the property-- no overnight fee! I appreciated that there were spots just right in front of our room. SERVICE We opted to not receive room service so I can't attest to its quality. However, our check in and check out processes went smoothly. Very quiet, no complaints of noise around us. ROOMS We were upgraded to a two-bedroom suite which was plenty of space for just the two of us. Ours was located on the second floor and I didn't look too hard but there weren't elevators around-- just a heads up for those who might need one. The two rooms and two bathrooms were spacious. The living room had a pull out couch. There was a booth dining table that seats 4 and the desk worked perfectly for my husband who needed to work. Each room also had their own desks. The kitchen was equipped with a stove, microwave, and fridge-- ample for anyone who has to stay for a longer period of time. I always appreciate when hotel rooms have a full body mirror, so thank you for having one. AMENITIES We didn't get to enjoy the pool but we were impressed with the gym! It had 3 treadmills, 1 Peloton, 2 ellipticals, and 1 low bike. They also had medicine balls and dumbbells, but no bench or barbells. Unfortunately, the temperature inside was locked so it got warm pretty fast. BREAKFAST I appreciated their made-to-order omelets on top of their regular continental breakfast which included eggs, bacon, waffles, and fruits. There were plenty of seats in the lobby with TVs around. OVERALL I would definitely stay here again if we were to come back to Pleasanton! Great value for its price.

Free parking, omelet bar for their free breakfast and nice clean and tidy rooms. For a one night…read morestay this place was one of my favorite Hyatt houses. Clean, well lit, with an interesting extended stay feel with their "apartment like" layout. Will be the first place I look to book if work brings me up here again.

We had our company conference hosted here wt the doubletree and Jocelyn from the sales team was…read morepatient with me throughout the entire planning process. Don who took care of our room situation was friendly and patient as well. On the day of, the entire staff was tremendous. They were friendly, provided quick efficient service and the conference ran so smoothly! Thank you, doubletree. Thank you Jocelyn. Thank you Don.

Overall it was a good stay…read more Bed was a bit firm but not a dealbreaker. The pool was nice cool temperature. Parking was good. Security was present at night which is always a plus. Its biggest downfall is moreso the room. Room 131 the AC does not get cold and frequently shuts on and off every few minutes. This was irritating and frustrating to wake up in sweat. It should not be the case. Front desk were nice. Bartender was not the best to be honest. Ordered an adios it had no sprite or lemon-lime. It was strong for sure but had no flavor Decent stay

Stayed here for a staycation and was pleasantly surprised by the hotel. I usually don't stay at a…read moreMarriott hotel but it's competitor hotel chain but I did enjoy this place Parking is free and there is an EV charging station outside that you pay. Not sure the company but chose to charge my Tesla and their supercharger a mile away. Place was clean. Hallways was nice and fresh. Even the rooms had a nice look and appeal to it. Refer to photos. 5 stars The comp breakfast was meh. Not a lot of selection. Hot meals were scrambled eggs, biscuit and gravy and sausage. It was sufficient so can't complain. 3 stars As a Bonvoy member, I had the app but noticed I didn't get a digital key card to bypass having to check in at the Lobby desk. Overall, I would try another Spring Hill suite and for sure this one

First timer at this hotel and it was not a good experience. The room itself was spacious, clean,…read moreand lovely. However, the staff was not exceptional. When I entered my room, the body wash was empty. When I asked the front desk for more, they said there's no one that works in room service in the evenings. They then said I would have to get it from the front desk since they were alone. They never called staying they had it ready. Next day, I inform the front desk again. They promise to fill it. I return in the evening and nothing. I reach out a third time and they said their co worker will deliver it. I wait 45 minutes and nothing. I call a fourth time and they said the co worker told them they delivered it (they did not). Finally, five minutes later I receive it. Worst customer service ever!

From the moment I walked through the doors, I honestly felt like I had stepped into a five-star…read moreresort. The Four Points in Pleasanton exceeded my expectations in every way. The atmosphere was welcoming, elegant, and incredibly well-maintained, and the staff provided the kind of warm, attentive service you would expect at a luxury property. Everything from the beautiful surroundings to the cleanliness and comfort of the room made the stay feel truly special. The attention to detail was outstanding, and I felt genuinely taken care of from beginning to end. This was far more than just a hotel stay--it felt like a luxury experience. I would absolutely return and highly recommend Four Points Pleasanton to anyone looking for an exceptional place to stay! I'm so sorry I don't have photos....

This hotel probably dates back to the 1980s so expecting the Four Seasons is not realistic. The…read morehotel also features quirky "vintage" items such as the popcorn ceiling and older Mitsubishi air-conditioning units (the gym) that age the building. I found these features charming. Having said that: * Staff said YES to all my demands. Yep, I said demands. I got a complimentary room upgrade. Joke aside, Anna, Connie and others went above and beyond to help and did not look annoyed with me at all. In fact, they were all genuinely friendly and made the stay that much more enjoyable. * Having the pool all to myself for an early morning swim was a 10/10 experience * The gym has everything I needed. Despite the older Mitsubishi air-conditioning units, it has clearly been renovated with new flooring, wallpaper and equipment and working out was fun in this space. * Pivot has some gastropub like menu items that I really enjoyed. Since I am not a sports bar person I would just bring my iPad, iPods Pro and read a book while enjoying my morning coffee * Having access to Yemeni coffee (5 minute walk), the Olive market subs and Black bear dinner made the neighborhood a genuinely unique experience. * the bed mattress was the kind of hotel mattress that makes you wonder where to buy one, as well as the pillows (no surprise there) I would definitely stay here again in a heartbeat

This was my first time staying at this hotel in Livermore. My personal experience this past two…read moredays was superb. From the time of check in, Dawn assisted me at the front desk. I loved her enthusiasm and energy. She's got customer service skills down to a T. She greeted every customer with her bright smile and fun energy. After a long day of travel, a warm greeting. Goes a long way! Keep it up! I originally booked just one night and got a king suite. The room was prepared for the guest very nicely I might say. The bathroom was spick and span, the sheets and pillows smelled of fresh linen. Each room came with a kitchenette, complete with real plate settings and cutlery. It was a very spacious room for one person so plenty of open space to relax. I love that the work table is close by the kitchen and a nice comfy sofa is available for lounging and watching tv. A ended up booking a second night due to my meeting running longer and the rain. I had to move to another room since they didn't have one available of the king. I was booked into a double queen room. While the room also came with a kitchenette, the suite is physically divided by a wall and door that separated the bedroom from the rest of the room. As such, it felt smaller for me but I can see families traveling appreciating the separation if someone was using the sofa sleeper. Overall, both rooms were comfortable and well prepared. Kudos to the staff! Unfortunately, I didn't get to take advantage of the breakfast but I was able to enjoy Wednesday's complimentary snacks, wine and beer.

Stayed here while working a nearby street festival and had a very good experience overall. The…read morebreakfast was decent, the staff was friendly, and the property was surprisingly quiet at night. The hotel is a little tucked away, you drive through quite a bit of parking lot to get there, but that actually turned out to be a benefit because there was very little street noise. Yolanda, who was taking care of breakfast in the morning, really stood out. Even though she was clearly busy and constantly moving, she still took the time to stop and fill my thermos with hot water before my long work day, which I really appreciated. I also appreciated the manager, Shiloh, taking the time to text with me when I was having issues with my digital key not working at one of the side doors. Good customer service goes a long way, and the staff here genuinely seemed to care. Would definitely stay again.

We had a wonderful experience at AC Hotel Pleasanton, especially using the hotel for our wedding…read moreroom block. The entire process was easy from start to finish, and the staff was incredibly accommodating throughout the planning process. The location is very convenient, right across from Stoneridge Mall and next to the freeway, with free parking available. The hotel also has a nice pool deck and a bar, although there is no jacuzzi. The rooms are spacious, comfortable, and well maintained. Most importantly, our wedding guests had great feedback about their stays, which made us very happy. The hotel was a great choice for our wedding guests, and we really appreciated how easy and accommodating the team was to work with. We would definitely recommend AC Hotel Pleasanton for both wedding blocks and regular stays.

Hotel itself is nice. Beautifully decorated in warm neutral tones with a spacious lobby layout…read more Room was nice with a lot of natural light. Pool are is nice with options of cabanas, group seating and lounge chairs. Too bad that is where it ends. The windows are old and single pane. The hotel backs up to the freeway so we can be lulled by traffic all night long. They put in a sound machine but it doesn't help. We picked this hotel for a staycation due to the pool and poolside bar and onsite restaurant. We checked in Friday to Sunday. When checking in we were told that the bar and restaurant were closed "sorry for the inconvenience ". Ok, I made us resy for a restaurant nearby and we had a nice night out. Next afternoon we were told again that the restaurant and bar are closed "sorry for the inconvenience". I asked to talk to the manager and she said she could not find staff so that's why it was closed both days. I empathized with her issue but if we were informed that wouldn't be available all weekend we would have looked for another leave to stay. Needless to say we won't be back.

I'm rounding up a bit for the value and the staff…read more I end up staying here for one or two nights every few months. The rooms are always clean, all the staff is helpful and friendly, the value is great. You can walk to a few fast food/chain restaurants, including a Starbucks and Black Bear Diner. I feel it's kinda my home base when I need a hotel in this area and look forward to my visits.

This has to be one of the worst hotels I've ever stayed at. The staff here do not care and will do…read morewhatever is necessary to make sure you know this. First off the exterior and lobby look clearly remodeled. The rooms are dirty. The gym is absolutely nasty. The walls are super thin. I had issues with my bathroom sink not draining. I called the front desk and the lady would not even listen but went on her speech of "we are unable to change rooms" even though I was only asking for someone to come look at the sink. I again had to call front desk at midnight because the noise coming from unit above and again they "we are unable to change your room" as if they are reading a script. Save your money and go to the Sheraton a block away.

Because of some repair work happening at our house, my wife and stayed at this Marriot for 8 nights…read morethis past August. We live in Oakland and we chose this Marriot because of the price, because we could earn Marriot Bonvoy points/nights towards status, and it gave us a reason to explore the Pleasanton/Dublin/Livermore region of the East Bay while still being close to Oakland. First thing I'll mention is this hotel seems to be very dog friendly, which not all hotels are. We brought our dog and it seemed like several guests brought their dog. The room was pretty spacious and met our needs. We got housekeeping to clean our room twice and they did a the staff did a thorough job. On the second night when it got colder in the evening, we noticed that the heat wasn't working, when we told the front desk the next morning they had someone work on it that day, when we got back to the room later that day we could feel and hear the air moving. I didn't try the pool (which looked nice) but I tried the gym was seemed pretty well stocked with working machines and weights. My wife has Bonvoy status which gave us access to the M Lounge which was really great because they was a pretty decent breakfast station including hot items, as well as hot food items from 5-7pm and dessert (usually some sort of cake) from 7-9pm. They had a fridge with cold drinks and a specialty coffee maker (could make coffee, lattes, and hot chocolates/mochas) which could be accessed throughout the day and night. I did want to shout-out the Lone Oak (hotel bar and restaurant). I went one evening and had some good whiskey based cocktails including a New York Sour, not everywhere makes it well. For a bunch of the days my wife and I worked in the hotel and I wanted to say the wifi worked pretty well (hotel wifi isn't always good). There's a big parking lot, and the hotel in a good location, including easy freeway (580) access, and being close to a lot of different restaurants and shopping areas, like Stoneridge Mall which is within walking distance (Pleasanton isn't huge). Plus we drive a Tesla and there are numerous Tesla superchargers and level 2 chargers within less than a mile away. Staying for 8 nights we got a good sense in how the place runs, and again, overall good customer service. I'm a local so probably wouldn't stay there often, but I'd recommend it.

I was very disappointed with our stay…read more We have stayed at Marriott hotels on numerous occasions; sadly this was not a good experience. The room was small but clean; the AC was loud, no microwave, and the staff was not friendly. We did not feel welcomed. On the plus side, I appreciated the online check-in/ checkout feature, the breakfast was convenient, parking was free and the location is convenient, the mall is close by.

Overall I'd stay here again. The room was nice and very spacious. It was well kept and clean. It…read morehad a mini fridge and coffee brewer. The free continental breakfast was not great, other Hyatts are better. The breakfast area was PACKED and no place to sit. Coffee was out. Pet friendly hotel which is nice and we hit up Lazy Dog restaurant in the same shopping area (highly recommend) Overall, it was a great for a quick getaway.

This is a small hotel located inside the shopping center between Dublin Blvd and Hacienda Drive in…read moreDublin . It has outdoor swimming pool and fitness center . The place is compact with modern design and very comfortable lounge and bedroom . The staffs are very friendly and helpful. There is cute dinning area , easy access to microwave , snack bar , TV , restaurant,etc . Rooms are spacious and super clean . East access to 580 and 680 Highway . Within walking distance to nice restaurant like Urban Plates , fine food market ( Whole Foods) , Barns & Noble Bookstore, a cinema and other shopping. With reasonable price and great service , this is a hard to book hotel ! If you make the reservation earlier , then you have a better chance to reserve your rooms .