came in with a flat tire the young gentleman took care of me within minutes had me in and out with a new tire at a good price made my day after that flat! read more

I took my sister's car in for new tires and wheels. She had talked to sales guy , Kevin. He gave her a quote. When I got there Kevin was "off" that day. Another guy said the quote did not include installation fee, did not include the cost of tire sensors ($49 each tire). This added about $400 to the initial quote. Then they said one tire had a broken lug nut and they couldn't get it off the car!!! How is it that a tire repair shop does not know how to get a broken lug nut off?? I had to take the car to another repair shop up the street to get the broken lug nut off (cost another $110). Now the "low tire" indicator is lit on the dashboard. Apparently the $200 sensors are not working correctly. The guy at Town Fair said "it will go off after you drive for awhile". That didn't happen! Had to take the car back the next day. Another guy comes out with a hand- held device and adjusted something under the dashboard to reset the sensors. Apparently, he's the only one who knew to do this! Also, I was told by a friend that the tire sensors on the old tires could have been used on the new tires and I didn't need to purchase new sensors for $200!!!! Ugh!!! Buyers Beware!!!! read more

Town Fair tire is a great tire shop with great prices on all their tires. The sales people are very friendly and helpful. I'm not a very knowledgeable person when it comes to tires so it's nice to have somebody who can give me a few different options to choose from and all from top quality brands read more

Fake pricing - visited for tire balancing and the lady in reception tried forcing me to take package of 125$ which involves all alignment and balancing for all tires, as I said I need balancing for front set of tires alone for my sedan, she got annoyed and told me I would have charged 25$ per tire + tax for balancing alone(for my Sedan 2015 Elantra) posting this for awareness don't believe and visit by just seeing google reviews.. very much disappointed.i have cancelled my appointment with them and went to Walmart for the same service I got charged 15$ per tire - this is fyi read more

I purchased 4 FIRESTONE DESTINATION LE3 tires. The whole process couldn't have been simpler. Bob walked me thru lots of the details that were done. I would recommend going there. read more

Hi. Very nice service, fast and professional. I had booked a service to replace pressure sensors in the wheels. I was served very professionally and quickly. I highly recommend the service in Newington. read more

I purchased 4 Goodyear All season tires at the Town Fair Tire in Newington CT. I am very pleased with the service and quality that I received. The employees were extremely helpful and knowledgeable. They had my car finished in a timely manner. I love my new tires! Would highly recommend Town Fair Tire!! read more

Town Fair Tire - Tires Near Me - Newington, Connecticut

from the moment I walked in Bruce helped me with everything! Felt very welcomed, and comfortable. He knew exactly what he was doing, got my car in and out in the time window as promised, for a great deal too. Never liked bringing my car in to a shop, but I'll be coming back here! read more

I stopped for air, the tech Curt was very helpful, got some air, no wait. Great service center.

Curly was great. Professional and courteous. Great job over all. Took me right in no wait. Guys in back work really hard to quickly accommodate. This was a great experience and curly definitely made me feelbtaken care of read more

I brought my truck in for 2 tires. I sat for a solid hour and a half and the guy brought my truck out . He seemed confused and said " oh, did you want an alignment?". Ugh , so he took my truck back . I got my truck and drove home because I was In a hurry , I was there 2.5 hours! I got home and looked at my tires , my center cap was missing ! I drove back and the guy said " the mechanic said it wasn't there ". That's a lie . He said we will order you one, I will call you by the end of the day. He never called . I have to go back today . His guy clearly lost it or did something witDid he think I wouldn't notice ? I see most of their reviews are "not recommended " . That's interesting, all the honest reviews are hidden . read more

Town Fair Tire - Clearly something is missing - Tires Near Me - Newington, Connecticut

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No thank you! The front seems normal but the people actually working on the cars seem shady at best. Snapped lugs to get 2 tires off and never said a WORD!! I drove over 200 miles before my buddy spotted one broken off on each tire. It's been months and it's really been bothering me so today I'm yelping! I did use them about 15yrs ago in the Bristol location not sure if they're still there but guess what? I swore I'd never use any location again. My bad. read more

I just replaced my tires and the service was fantastic. Javier and Josh @ Newington ct Town fair, we're courteous and professional. They reminded me about a rebate on the pirelli scorpion tires, printed off the form and explained process. The waiting area has comfortable chairs, a display with your name, progress information, and video of service bay. Thank you, GRL Newington ct read more

Love hate relationship with TFT.i had a prior bad experience with my local store . That being said moving forward I can't compliment enough the Berlin location expressly Josh. i stopped in ordered what I wanted, it came in next day , I went in to get tires applied & was in and out , they also "Price Matched" a online distributer . Cant really ask for more than that, other than JOSH remembered my first name off the top of his head !!! GREAT JOB !! Fast friendly and efficient. read more

If you're thinking about getting an alignment for your car, DONT WASTE YOUR MONEY!! I came for an alignment and when they were done, my wheel was not straight and my car started jerking to the left and right. Went back to fix the problem. They "claimed" that they re-aligned it but it was like they never touched it. I am now here for the third time and so pissed off. If you want the best service when it comes to an alignment, DO NOT COME HERE!!! read more

Was shopping around for the best deal on a new set of tires for my SUV and found the best value for my money here. I gave them my budget and they were able to accommodate it. The next day I went in and they had my car finished within 45 minutes. I loved that I could get all the services I needed including the alignment done here at the same time. Great customer service on both days. Overall a great experience and my car is driving better than ever with her new "shoes!" read more

Made an appointment to shop for rims and Bruce was great. He told me on the phone that he was new so he would have his supervisor assist also so he could learn the process while assisting us. He was friendly and very knowledgeable. He is an asset to their already great staff! read more

The best service ever.Josh is very knowledgeable .Joshua O Mara is peoples person he is asset for your company.I highly recommend it Town Fair Tire in Newington Thank you . read more

Locations differ greatly. Some have annoyed me to high hell, this one has most certainly not. The gentleman at the desk laughed at the experience I had just had at Monro down the street. I mentioned how they were supposedly going to need the truck for half a day to do a proper alignment. "Dude..." he muttered, as if to suggest he felt bad about what I just went through, and that there was no way in hell that my truck couldn't be aligned in under an hour. Indeed, I was ready to go in that amount of time. They showed me the printout, showing one parameter slightly out of spec, but only because of a totally rusted frozen bolt. Not their fault, it's a 9 year old truck with some kinks here and there. Still, the result was the true measure... straight as arrow, smooth as silk. And while I didn't watch the tech do his work, I know it was a tough alignment. New struts and a small lift kit were put in, necessitating the alignment in the first place, and they handled it in a breeze. $70 well spent. read more

Staff here is always friendly and professional. Most recently, I had a relatively minor issue with tire pressure after a rotation. I returned the next morning (a Saturday, no less) without an appointment and explained that I needed to make a 3-hour drive within the hour. They slipped me right in without hesitation and took care of the problem. Terence (who helped me in between his other assignments) was great - he fixed the issue and was so gracious - had a total "can do" attitude and didn't act like he minded the interruption in the slightest. I very much appreciated how they handled the situation and am happy I bring them all my tire needs. read more

This is by far the best Town Fair Tire facility that I have ever gone too. The people working here are very honest and extremely helpful. They went out of their way to help me and get me back on the road as fast as humanly possible after I experienced a flat tire on the Berlin turnpike. I can't thank them enough for making my problem their priority and for helping me through a tough situation. Thank you Gentlemen! read more

If I could give less than a 1star review I would! Worst customer service ever by Josh the manager! I came in with a flat on a run flat tire and decided to save money before vacation and rather than purchase another run flat tire I'd purchase a full set of all season tires just for backup measures. My original tires were not offered nor given back to me. Most honest tire shops would normally return your tires back to you but, this was clearly not the case at this place! Once I reached my home I realized that my old tires were not returned so, I called to speak with the salesman. The salesman said that he would have to "check and see" if he still had my tires available. After a hold on the phone, I was told that they were still in the location. I asked that they would please be held for me as I had a vacation coming up, as well as a family emergency and work so I would be tied up and would definitely pick my tires up as soon as I possibly could(had my tires been returned initially this could all have been avoided). Time passes and as the week goes by I am playing phone tag with the salesman and other employees, assuring them that I will pick the tires up within a week as my work schedule and the store hours were conflicting. Finally, I receive a phone call from the manager Josh stating that he could not hold the tires as there was not enough space and that he would have to place them "out back". (Mind you, this place is a house for tires, and they were only holding 3 aside for me). My tires were in great condition besides the one that caught a flat. I told the manager Josh that I was literally on my way from work to pick up the tires and he responded with "I can't hold them any more, I'll place them out back" horrible customer service! Josh was extremely rude and had no concern to help a paying customer. Needless to say I arrive at the location directly after the time of close and there were NO TIRES! Valued at $550.00 a tire, what establishment would place 3 tires in the back to have stolen?! I called the next day to speak with Josh the manager and was told that the establishment was not responsible for what may have happened to my property after they left the establishment. I was also told by Josh that he would check the cameras and get back to me about whether or not they were placed outside and IF someone had taken them. I never received a phone call back, I spoke with corporate and 3wks later I am still waiting to get this issue resolved! I am a paying customer and did not show patronage to be swindled out of my hard earned money. I strongly believe that I am not the only customer who has not had their original tires returned after a service. This location is a scam! Don't give them your money! read more

Was told I would be getting a $50 gift card as compensation for the Rocky Hill store fucking up and leaving my car untouched for 2 hours while I waited. It is months later and I have still not received the card. They also snapped a stud off my wheel removing the lug nuts and blamed me for it. read more

If I could give this place six stars I would! I stopped by there after trying to get Pep Boys down the road to acknowledge me as a new, waiting customer. My experience here was so opposite. Angel R greeted me at the door with a smile and a real desire to listen, and to help me with my SUV. I wanted my tire pressure checked because my sensor light was staying on and it was riding rough. Angel quickly picked up his handy tool, went outside and within minutes returned. It seemed I had low tire pressure on one side. He sent my Murano back to the mechanic, Brandon L. I waited a short time and Brandon called me over to say that he added air and checked the wear on all the other tires. He assured me that everything was good, and that I didn't have to worry about a flat tire. I was impressed when he said Town Fair would always make sure my tires are well-maintained throughout their continued use, and would recommend replacement only when needed. This defined my confidence and trust in this facility. As I was ready to leave, Jeffrey T called me over and asked if everything was to my satisfaction. I couldn't have been happier! These young men worked as a synergetic service team. This location has my SUV business for years to come! Thanks guys. read more

Highly recommend this tire place. I will be coming here from now on, right down the street from where I live and the staff is highly professional, knows what they're doing, quick, efficient, and courteous. I walked in and within 2 minutes my car was getting worked on. Wow! read more

I recently got a brand new set of tires from the Manchester location (on 2/13/13). When I got these tires I also got a full warranty including road hazard. This Tuesday as I am driving My tire pressure sensor starts to blink (mind you because I work from home I had not put even 200 miles on these new tires at this point). I pull over and get out of the car to check the tires, which are fine and double check what the blinking light means in the car manual to find that it is a problem with a TMPS sensor. I call Manchester and to make sure this would be covered under warranty (they said it would) and asked if I could bring it in to the Newington location. He said it shouldn't be a problem. I called the Newington location and explained the issue, they said not a problem and I could bring it in without an appointment as they could fix it in a few minutes. When I arrived at the Newington location it was a completely different story. I talk to the man at the counter who feels the need to tell me what the light being on means "You probably drove over a nail, your tires are low" To which I replied that I had checked the pressure and they were not low and the flashing light indicates a sensor problem to which he then replied "Well that's not what the lights mean, but I guess we can check it for you, should take an hour or two. But if it's a sensor then that's 100 to 150 bucks a sensor." Now first of all someone on the phones said they could check it immediately, secondly, I just got the tires and the receipt clearly indicates that they put on new tire sensors and shows a guarantee of all work to which he says "well that's not covered" even though both locations just told me over the phone that it was covered and his response to that was "well who did you talk to? I'm sure it's just flat, you probably just didn't notice." Now, there was a gentleman in front of me with a similar issue who was helped immediately. I was talked down to like a child who didn't know her own car. Eventually they agreed to check the tire pressure and sensors... the tire pressure was (of course) fine and they reset the computer. I told them this would do nothing. Fast forward to today (after not driving the car at all yesterday) and the light comes back on while I am driving. Now I have to head back to the Manchester location and hope that they will honor the warranty that was paid for. I did not appreciate the way I was treated at Town Fair just for asking them to do their job and do what they told me they would do when I talked with them on the phone not 30 minutes before his encounter. I would never recommend this location. I am hoping that Manchester resolves this issue and that I will have better things to say about them, but I am very annoyed that I have to take more time out of my schedule to fix a problem that should have been fixed two days ago. This review would be zero stars if it could be. Absolutely horrible customer service. UPDATE: So I went to Manchester to get the this looked at. Come to find out the front driver's side wheel had a bit of a slow leak (which I wouldn't have been able to find myself, and it certainly wasn't anywhere close to "flat") but the sensor's had probably been put off again because the person who told me he just "topped off" the air in my tires on Tuesday in Newington over inflated my tires, which should be at 33psi, one was almost normal (the one with the leak), one was at 35 and two were at 37! In Manchester they were very nice and apologized profusely for my treatment in Newington (which I only mentioned to them to explain the problem, while telling them they didn't need to apologize as they had all been very nice to me in that location). So far they have charged me nothing to fix the issue, hopefully it stays fixed this time. (Also the sensor price I was told in Newington was completely off...) I wish I could remove stars from this review for Newington Town Fair Tire but it was already at 1 star. Just an awful experience with them and I will never ever go back. If you are looking at this review thinking about getting your tires there, I would strongly suggest going anywhere else. read more

Highly recommend this place. Warren was very helpful, and in the end was able to repair my flat tire rather than have to purchase a new set. Everywhere I went they took a quick look and said that I needed a new tire, here they took the tire off the rim and inspected and said all I needed was a patch. Saved me a few hundred. Will go back here when I am ready for the next set of tires. read more

I had a great experience with this location. They fixed the alignment that the Rocky Hill location said they did but did not. Please read my review about that location and all the problems I had. In the end the, Justin in the Newington location got my car back on the road and did a fantastic job! read more

Every time I called them and asked to schedule an appointment they tell me to walk in. So I get my tires that need to be changed over and I come back in two hours later and they ask me do I have an appointment. I said no I called specifically in the morning to see if I needed an appointment to get my snow tires changed and they told me no just come back. Well here I am and now they can't see me. I will never come back here again and I will tell everybody to stay away read more

I've been going to the town fair tire on the Berlin turnpike for the past few years for all my tires and wheel needs. They have competitive prices and excellent customer service. I've been buying wheels and tires there for the past couple years and have never ran into any issues. I also had a few flat tires that they fixed right away! I would recommend this place to anyone looking for tires and/or wheels! They are very professional and go above and beyond for their customers. They are very knowledgeable and answer any questions you may have. I highly recommend this place! read more

I recently had a nail in my tire and a gentleman named Justin took great care of me. Go see Justin he's great

So what happened... I went in looking for a quote on winter tires and I walked in around 3 pm and looked for a employee, couldn't find one. Waited for 5 minutes till I was greeted then I was told ridiculous prices that were twice as high as the other stores I visited. They also claimed to have the best inventory on tires. Yet they couldn't give me a tire I was satisfied with. Do yourself a favor and go elsewhere. read more

I bought 4 tires from them and they said they would arrive by 9:30 the next morning. Went the next afternoon around 1:30p and they still weren't there, so I left my car there and would pick it up before they close. Once I picked it up the tires were on and I drove around the block and realized my car was pulling hard to the right. I brought it back and they told me the guys had "forgot" to do the alignment and it would be another 30 minutes. The guy who came in behind me coincidentally had his alignment forgotten as well. Just make sure you get a print out of your alignment afterwards, cause more then likely they aren't doing it! read more

I went to the Newington CT Town Fair Tire on 4/6/21 for a pair of lawn mower tires. I was told the tires would not be in until the following Monday, 4/12. I called them on Tuesday. 4/13 and was told they were on the truck and would be there before 2 pm. I called again on Friday 4/16 and was told there were no deliveries that week and they would contact me when they arrived. Did not hear back from them so I called again on Tuesday, 4/20. I was told they had one tire available and would have the second on Thursday, 4/22. I called Thursday and the tires were in. I had to drop off the rims and go back several hours after the tires were mounted to pick them up. If it takes Town Fair 17 days to get lawn mower tires maybe they should not advertise they sell them. I could have bought them online for less and have delivered to my house in 3 days. I will need tires for my jeep before the year is over, however Town Fair will be the last place I will consider. Poor customer service and no follow up. read more

Do not committee here ever. Initially came here for two tires and an alignment. They mounted the tires, but couldn't do the alignment because they supposedly couldn't get a bolt off that my mechanic said any alignment shop should be equipped to remove. Got it removed by my mechanic, came back to do the alignment and it took three hours after promising that it would only take one! It is not worth the hassle and the expense. read more

I can highly recommend this Town Fair Tire location (Berlin Turnpike in Newington CT). I have been bringing my own cars as well as my family's cars down to this place for any tire/wheel needs for years now. They are always super friendly, reasonably priced, and fairly quick on installation (sometimes theres a lot of customers, sometimes not so its tough to judge wait times if you dont make an appointment). Even though I now live in Boston, I wait to purchase wheels and tires until I visit my family down in Connecticut so I can deal with this shop. The guys at this location know their stuff and are very helpful. I have had the pleasure of dealing with Chris when I am was looking for a set of new wheels and he helped me out choosing a nice set, getting them installed as well as offering winter tire changeover and flat replacement. I used to hate going to other tire shops because of the outrageous prices, rude service or long wait times. This town fair tire has none of that! They are great and come highly recommended. Thanks again! read more

Went in for a flat repair, Chris was super friendly. Made it not as tedious as it would have been if I went else where. Was quick, simple and didn't break the bank. Will defy be returning here for my future tire needs. read more

I recently brought my P/U truck to the town fair tire in Newington CT. The assistant manager came outside to inspect my tires. He determined that I had adequate tread remaining and suggested a tire rotation, alignment and balancing. This I was told would take about an hour. I paid for the service and called for a ride to work. Three hours later I received the text that the truck was all set. They gave me an alignment sheet and I left. I pulled out of the shop and quickly realized that something was wrong. I turned around and drove back to the shop. I asked the assistant manager if they drive the vehicle after they perform the work. He said no. I stated if they had they could see that something was wrong. I asked him to step outside and asked why the tires were not rotated. He seemed to agree after inspecting the tire that he suggested be rotated. I left the vehicle and called for another ride to work. This time, I did not receive a text that the vehicle was done. I got another ride back to the shop and picked it up just before closing. I walked out to the vehicle and noticed the tires were still not rotated. I decided to see if I could drive the truck. It was very obvious that something was still wrong. I turned around and went back to talk to the assistant manager. The store was closing and he asked me to return the next day. I asked why the tires weren't rotated. He asked me how would I know they weren't. When pressed about my inability to drive the vehicle, he stated it must be a bent rim. I asked how he could balance a bent rim. He couldn't respond and asked that I return for a third try in the morning. I came back the next day and asked for the manager. The manager came forward and I realized that he was at the shop the night before and witnessed the fiasco I was going through. He never said a word. He came out, looked at the tires and said he would take care of it. I asked him how long it would take. He gave the customary one hour response. Two and a half hours later, I got the call that the truck was all set. I drove outta the lot and although not as bad, it was obvious that something still wasn't right. I decided to get a second opinion and went to the town fair tire in New Britain. Jose, the assistant manager quickly diagnosed a defective tire and stated that the truck could not be driven until replaced. Jose introduced me to Dana the manager. He and I worked out a deal for new tires. He and Jose were professional, courteous and turned a bad situation into a positive one for both parties. The assistant manager and manager in Newington could have simply stated the obvious about the tire. had they been upfront they could have sold me the tires. Instead they wasted a day and a half of my time, took my money and did not perform the work that they charged me for. I wonder if this has happened to others. I will never go back to the town fair tire in Newington. Andrew G. read more

The worst customer service I have ever experienced. Had an appointment for a Saturday at 12pm, called me at 11:30 pm to tell me to come in at 2pm because they couldn't take me then, even though I had the appt. a week prior. Went in at 2pm stood in the lobby for 15 min while the employees goofed off and then finally acknowledged that I was standing there. Asked what they could do for me so I told them I was there to have tires put on that I had ordered. The employee left, came back 15 min later and told me the tires didn't come in and that I had to come back next week. Came back next week the following Saturday. They put the tires on but refused to finish the balance and do the alignment because a pin was "frozen." They sent me to a shop that didn't even exist anymore to have it done. Came back told them they sent me to a shop that was closed and basically told me that they couldn't do anything for me. So I had brand new tires put my car with only 2 tires aligned and balanced. I asked for a refund for the 85$ alignment that wasn't even finished and they gave me an attitude about it. I finally got my money back and walked out. Called up Manchester Honda right after who told me to bring it right down, they did it in 20 min and I was out the door. They also gave me a print out of the "alignment" town fair tire did before Honda did their work and the tech basically told me they didn't even do it. I will never go back. read more

Jeremy said they would bear the the competition's price by 5%. I made an appointment and he called a random firestone dealer and they claimed they did not have the tire in stock and he told me he could not match the price. He started pitching me other tires. Very unprofessional. read more