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    Towing Hempstead

    5.0 (1 review)
    Open Open 24 hours

    Services - Towing Hempstead

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Towing Hempstead Photos

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    7 years ago

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    AAA

    AAA

    3.0
    (42 reviews)

    This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

    For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

    Lightning Roadside Assistance

    Lightning Roadside Assistance

    2.2
    (106 reviews)

    The worst experience I have ever had. The technician took over two hours to arrive, and when I…read morecalled to get an ETA, my calls were hung up on twice. When the technician finally showed up, he refused to provide the service simply because I asked about the dropped calls. This was extremely unprofessional and frustrating. I have reported the incident to my insurance company. If you're looking for reliable service and respectful customer care, I highly recommend MacArthur Collision & Towing Inc instead.

    After reading all of these reviews, I was really nervous when I was matched to this company through…read moreGEICO when my car wouldn't start. This happened on Christmas Day, but I figured I would leave it alone until the next day to lessen the load on Christmas. I asked for roadside assistance at approximately 6:15 in the morning, lightning said that they would be there about 7:25 AM. Jose called me at 7 o'clock saying that he was 12 minutes away. I met him at my car and he jumped it and it started right away. He said if I wanted to, he could change the battery for me now and it would be $238. I told him no thank you and he said have a great day and walked away. He did not refuse to jump my car, he did not repeatedly try to sell me anything, he was there and gone in about five minutes and perfectly pleasant and professional. Just adding this positive review for anyone who might be nervous after reading all of the other ones. I am not trying to discount from anyone else's experience, I am simply adding mine.

    Towing Hempstead - towing - Updated June 2026

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