I have nothing but great things to say about Flower Hill. I chose it because of the recommendation from VW, and I was not disappointed! I went the the Geico autox repair since it was listed as one of the sites after getting rear ended. I dropped off my car and they coordinated a pick up to the rental car next door. They kept me updated with regular texts about the status of the car, parts ordered, and when the car was returned to me it had been washed and cleaned, looking like new! Thank you! read more

I was recommended to come here by my insurance company after a fender bender, and my goodness what amazing care they took of my car! I was a little nervous because it was my daily driver and I was going on vacation just 2 weeks after the accident, and this team worked very fast and extremely well - their work is high quality! Admittedly I was borderline harassing the front desk staff (Roz) and when I met her in person she was so sweet and reassured me that I wasn't a bother! I absolutely love this team and will definitely be bringing my car back here for any other work I need done!!! Thank you to Lou, Pat and Dom who all worked with me to get my baby back up and running! Appreciate you!! read more

I'm actually surprised at the reviews here. This place was the closest certified Tesla body shop to me, but I will never bring a car here ever again. I don't know if it's just Teslas, but based on the quality of work they were willing to let out the door, I don't have any confidence in their work on other cars either. First off, this place charges an arm and a leg. My car was rear-ended and it caused some damage to the trunk and rear bumper - they charged about $12K for parts and their work. I get it - Tesla parts and work cost more to do, but on other cars that have had the same work done, the body shop only charged about $2K. $10K more just because it was a Tesla? I don't know... Secondly, their work on doing paint protection film looked amateurish. Whoever cut out the film did such a poor job.. the cut outs were jagged like a 2nd grader did the cutting. Plus, the film wasn't completely flush with the car at the edges so dirt got caught underneath. Thirdly, the emblems on our car were black - they came stock chrome, but we had chrome delete vinyl on the emblem. When they returned the car, they just returned it as the chrome emblem, so the one in front and back did not match, showing very poor attention to detail. When they did it the 2nd time, they just painted the emblem instead. Doesn't look great, but whatever. Lastly - and this was the most egregious... the trunk door was installed with significant panel gaps. I had to bring it back for them to re-do it. When they re-did it, the trunk door was lopsided - one side's gap was significantly larger than the other. This was their second attempt at it and they just made it worse. You don't even need to be close to the car to see the gap.. you can easily see it from at least 10-20 feet away. For the amount that they charged, the work was unacceptable. Definitely never going back there ever again. read more

My car came back looking like it just left the Showroom. Ed & his staff keep you advised on everything that is going on & worked very well with my insurance company. Can't say enough nice things about Flower Hill in Glen Cove. read more

I have been fortunate to not require auto body service but when my Tesla needed work, Tesla recommended Flower Hill. From beginning to end the experience was beyond what I would have expected for car repair service. Lou walked me thru the process and helped handle the car inspection as well. I received regular updates on the status of the repair as well. Lou took extra time to chat with us about the process and answer all of our questions. We were so impressed that we went back to get ceramic coating on our fabulous red Tesla. read more

Great Service very accommodating. High quality job. Really enjoyed working with them. they did a great job. Thank you.

The spirit of the craftsmanship at this place is very much alive! They all appear to be very proud, confident and calm, which totally subverted my impression of a car service place:)))) including their working uniform: an old school neat n clean cut grey polo shirt and khaki pants. Mike Dimarsico is a towering and fairly young man. He had been honest and overly calm for his age I think in the entire process of taking care of my car. He kept me posted with valuable information, replied my emails in a very timely manner. I have not experienced one doubtful, worrying moment when they had my car there. Even when I called him for a last minor readjustment. He maintained his imperturbable status. Lou ( I am not sure this is how to spell his name) is another gentleman I had to work with when Mike was not there at the last day I brought in my car for a minor adjustment. He was so equanimous with a a smile! Thank you Mike and Lou! I hope I don't need to see you guys again too soon. But if I do, it would be my pleasure. read more

I felt completely comfortable bringing my car to this extremely reputable shop after my car had been hit. I worked with Lou, and he was very professional and thorough. He communicated with me the entire time my car was being worked on, and kept me informed about the status and updates. I could not be happier with how my car looks, just like new! read more

Dominick, John, Jack & team are simply the BEST Auto Body professionals you can find. Their service and craftsmanship are unparalleled on Long Island. Even in these crazy times with supply chain problems, they handle complex challenges and repair your vehicle to practically new condition. read more

I took my car to Flower Hill Auto Body to repair an ugly dent and a couple of smaller scratches. While I drive a nice car, I've always been a bit intimidated by the very nice cars one sees being repaired there. For the first time in my life, my car was delivered on time (only four days!) in perfect condition, and at a price that was not only fair, it was a good deal. There's real value given to customers at this place. Ask for Dominick - he's terrific, reliable and trustworthy. I am only using this place from now on. read more

I'm writing a review under my dad's account because I didn't sign up for yelp, but wanted to review Flower Hill to hopefully help others who are looking for an auto body shop. I was so upset when my car was hit, my car is my baby! (2017 Mazda 6 named Ruby, lol) My dad has used Flower Hill in the past and kept assuring me that they were the best and I had nothing to worry about. When we dropped the car off we spoke to Jim. He was very nice and also reassured me that my baby was in good hands. They were great at coordinating the payment with the insurance company and set us up with a rental car. It was a very easy process and they kept us up to date on everything along the way. When the car was finished and we went to pick it up, there were unfortunately a few issues that still needed to be corrected, BUT, they fixed it all very quickly, and the car came out AMAZING when they were done! I am very happy with the final repairs and it actually looks better than new now! I'm so happy that I took it to Flower Hill, now I'm able to enjoy driving her again. I highly recommend them if you are unfortunate enough to have an accident. read more

Great experience with Flower Hill repairing my Tesla Model S. They got the car back to me much quicker than anticipated because they had a lot of the parts in stock, which is very rare when it comes to Tesla's. Super professional and great service. Dealt with Joe throughout the process and he was a gem read more

I've been to a few auto body shops before but Flower hill auto body is head and shoulders above the rest. From the moment I walked in to the office the staff took care of my concerns for my Jeep Wrangler as a f it was their own. I was treated like family. Dominic took care of my Jeep from start to finish. Sending me emails as the project progressed. His attention to detail is astounding. I would recommend this establishment to anyone who needs auto body work. Special shout-out to their in shop pinstriper Richie. He is a true artist who nailed the ole skool look I was looking for. Thank you everyone at Flower hill auto body! read more

Great experience with Dominic at Flower Hill auto Body team. My car was rear-ended while driving in traffic and I was looking for a Mercedes certified repair shop to do the work on my CLK550 convertible. I checked google and selected Flower Hill based on their reputation and stellar reviews. Dominic worked with my insurance company to quickly formulate an estimate for the repairs and my car was returned to me in a few weeks in absolutely pristine condition. I really appreciated being kept informed of the progress with email updates at each stage of the process (Insurance estimate, body work and paint) . I would highly recommend Flower Hill Auto body to anyone looking for an honest and professional auto-body shop that does meticulous work. I could not be happier with their work. read more

By far the best auto body shop I've been to. Care more about getting the job done right than trying to milk more money off customers like most body shops do. Ask for Lou he's the man! read more

I had a great experience just this week at Flower Hill Body Shop. I had a few very unsightly dents on my Jeep and Flower Hill Body shop made them disappear literally overnight. They also did so in a very cost-effective manner. I could not be happier with my experience and will definitely highly recommend Flower Hill Body Shop to all of my friends. read more

Flower Hill did a great job all three times my car was hit while parked. The car looks new and they are a Tesla approved shop. Dominick kept me informed of every step. Very professional. read more

I recently bashed up the side of my brand new Camaro and was very, very upset about it, as I consider my car a part of the family. Right after the accident, I brought my car straight to Flower Hill Auto Body and was greeted by Mike Dimarsico. Aside from being just a really cool guy, the knowledge, care, and positivity exhibited by Mike was beyond amazing. Mike quickly assured me that they were going to make my car look like new, and not only did they meet that promise, they met it in LESS THAN A WEEK! Mike kept me updated throughout the entire process and was able to thoroughly answer all of my questions. I just picked up my car, and can confidently say that they did an incredible job. Mike treated my car as if it were his own, and I greatly appreciate that. If you are looking for a fast turnaround time, amazing service, and a knowledgeable staff, Flower Hill Auto Body is the place to go. Mike, thank you so much for going above and beyond to make sure I was satisfied with this experience. I wish I could give this place more than five stars, because they truly deserve it. read more

Fantastic body shop. I've had nothing but bad body shop experiences and decided to try this one based on their reputation. I'm just about the most picky person there is when it comes to my car having spent hours detailing it and putting so much effort into maintaining it so I was obviously heartbroken when someone hit me. Flower hill gave me a quick estimate, took care of everything without reaching out to me once with any issues. It was a flawless execution and they completed a repair that easily would have taken 4-5 weeks for just a standard body shop in just two weeks. This is without reserve one of the top body shops around and is the ONLY place i'll reccomend. Also, Joe and the other managers are professional and understanding (especially to picky owners). If you have a car that you care about even in the slightest don't waste your time elsewhere and take it to flower hill. In terms of work quality, its a factory finish/assembly down to each nut and bolt. Completely rebuilt exactly as it rolled off the assembly line. Zero compromises in the repair process. read more

I was very pleased with their level of service. I was given realistic deadlines and information as the repair was proceeding. I was assisted into and out of a rental car. The paperwork was minimal and seamless. I sincerely do not know what else a consumer could want. Oh, and the car looks amazing. read more

Flower Hill Auto Body did a spectacular job repairing the damage to my Porsche. Lou from Flower Hill assisted me through the entire process and made it look easy. They set up a car rental and kept me updated throughout the process. Picked up car and couldn't tell anything ever happened to it. I highly recommend them. read more

The only reason why I am giving this place a one star review is because in life people should honor there word and not put there customers in a corner , for example, if someone promises you something from day one and then the second they receive the check from the insurance company they turn around and call you and tell you sorry we are not going to do what we promised you "it is what it is "is exactly what the OWNER John told me and then what makes it worse is when I said ok how much for me to take my car out so I could take it elsewhere he tells me $11,000 meanwhile NOTHING WAS DONE to my car yet. at the end of the day you shouldn't put your customers in a corner. only reason why I had even given them one star is because the gentleman I was dealing with lou was an AWESOME AWESOME AWESOME guy he was honest and upfront with me from the day my Mclaren was dropped off. I recommend if anyone promises you anything from this body shop make sure you get it in writing. I will NEVER send anyone I know going to this place because its the typical shake down body shop just like the rest of them only difference is they deal with high end cars. such a shame the employees have to work for a character like this guy " John" and what makes it worse he never showed his face or apologized once. The original owner which was "John's " father was a stand up guy and actually kept his word, guess it does not run in the family. read more

Horrendous service!! Everyone that works there has a serious attitude problem. Definitely not a welcoming vibe. They gave me one price over the phone and a different price once they completed the work. While they were ringing me up another guy that works there was saying how I should be charged more out loud. Extremely unprofessional. I don't recommend to anyone. Stay away! read more

Picked up my car, and repair and paint job over the top perfect! Car returned quickly and unbelievably professional and courteous staff. Would definitely recommend read more

Just picked up my Audi and it was amazing! These guys are top notch from beginning to end! Thank you!

I just picked up my Tesla Model S and could not be happier!! I traveled over a half hour from the south shore of Long Island to the only Certified Tesla repair center on the island and it was well worth the trip. Lou and Joe handed my car with extreme care and the owners John and Jack are complete gentleman. Thank you to the crew and staff of Flower Hill for the best job I could have asked for. This first time customer is now a customer for life!! read more

Top-notch body shop and honest, friendly staff. I had to get my lower door molding replaced so I purchased the OEM part online, brought it to them to get it painted and installed on my Audi and was expecting it to cost at least $150 but was blown away when they told me it would be less than half that price. I dropped it off on Friday morning and picked it up the very next morning. The quality of their work is great. They even dropped me off and picked me up from the nearby Port Washington LIRR train station! As I mentioned to my friends, if I ever need body work done in the future, I'm definitely giving them my business. read more

If you care about your vehicle and want it to look like new again, go to Flower Hill Auto Body. Their staff is very professional and knowledgeable . Joe W was the rep who helped me from the time I came in until the day I drove my vehicle back home. Joe was excellent at keeping me apprised of where my car was throughout the entire process. If I had a concern, Joe would have the answer. I was also fortunate to meet one of the long- standing owners "Jack " of this family owned business. He is not a behind a desk guy, he is right in there working on the vehicles. While only being in his presence for 5 minutes it was very apparent his expertise in the business and his desire for his customers to be totally satisfied. I hope you don't have a accident and need repair, but if you do consider Flower Hill Auto Body to be on the top of your list. BTW I don't drive a luxury vehicle so don't think this shop is just for high end .. read more

Just picked up my 2008 Infinite G35X that was expertly repaired, repainted and clear coated. TOTALLY HONEST, TOTALLY PROFESSIONAL, and TOTALLY on my side acting as my advocate against the collision causing party's low ball insurance company. They got me the best OEM parts above and beyond the cheap after-market parts offered by their insurance company. I highly and enthusiastically recommend Flower Hill Auto Body in Roslyn, NY for all your auto body needs. read more

I usually dont write the reviews but this Body shop make me write it !! number one thing polite and graceful attitude, They got Porsche and Audi's in there compoud but when I went their with my Nissan versa I still got the best treatment. . ""Joyce" helped me initially and took care of all the aspects of repair ,I was not taking her seriously but that's my bad she knows all about car ,she kept me updated about repairs each day through texts ,who do that for customers !!! she is wonderful lady. ""Lou"" took care of the repairs worth $7200 and really it worth it ,being nissan certified body shop,they are in the business for 63 yrs ,sure with this attitude and warmth you can stay forever. Lou explains each and every bit of repair plans. Very gentle and polite guy!!! lastly John the owner handed me over brand new rental car in 10 min. yes you are reading right zero meter Nissan sentra in 10 min. .How come they act fast and efficiently!!! God knows but very professional guys. made me customers forever. Thnaks again Lou and Joyce sharief!! read more

I have just had my new Tesla repaired at Flower Hill Auto Body and could not be more satisfied. The work that was done is beautiful. John and the staff are true professionals Keep up the good work and I will recommend Flower Hill Auto Body to all my friends and relatives read more

I brought my 3 week old car to this shop and not only did they do a beautiful job but it was done and I was able to drive it a week early than promised. Lou is terrific, very nice and handles everything (insurance and questions) seamlessly. Maxine Z. read more

I went to Flower Hill right before Christmas. I had been at Bed, Bath & Beyond a few days prior on a very windy day when a shopping cart careened at full speed into the side of my new Audi as I was driving. The collision left multiple gashes that remained even after I took it to the car wash. (I was hoping!) I was apprehensive about dealing with the car repair on my own because I had always relied on my Dad, brother or boyfriend for these types of issues and worried that I would be taken advantage of because I am not a guy. Nonetheless, I did some research, read some reviews and decided on Flower Hill because they had great feedback on the quality of their work. I assumed, because of the location, they would charge me the most but having the car repaired flawlessly was my first concern. I met with Jim who was so professional, polite and kind. Jim looked at the damage to my car, immediately said that I would be very happy and asked if I minded if he drove the car into the garage. Seriously? He then walked me into the office waiting area (which was lovely, complete with kitchenette, television, magazines, restroom, etc.) and asked me if I wanted coffee, tea, water. I was in the waiting area for about 25 minutes when no less than three men who worked in the office smiled, asked if I was being helped and offered me coffee or tea. I thought, this will cost me, but wow. Jim returned and brought me to my car. The gashes were virtually gone. I would say the damage was 90% less noticeable. Jim said he had hoped that he could buff everything out but that there were two small indentations. How honest is that? Jim said he had a guy whose specialty was pushing out the indentations from the inside (which could only be done in situations like mine where the paint was not chipped) and gave me his number to schedule an appointment. Jim said that the work on the dents would be under $300. Relieved, I asked Jim what I owed him for the work that was just done. He said that there was no charge. Seriously? I thanked him and phoned the guy that Jim had asked me to call. Tommy was equally professional, polite and kind asking me what MY availability was to bring in the car. I responded by asking HIS availability. He said tomorrow or the next day or the following week. I told him I would bring the car back to Flower Hill the next morning. I picked my car up a few hours after I had dropped it off, unfortunately never meeting Tommy, and the car was showroom perfect. When I asked Jim how much I owed, it was significantly less than the "under $300" Jim had quoted. I never write reviews and I apologize for this long winded one but I never dreaded something so much that ended up being an incredibly positive experience. I will never stress as much in the future with any car repairs because I found a place I trust with honest professionals who do top notch work. My friend just had her car keyed and I told her that I have the BEST place for her to go to repair the damage. read more

Awesome. Best paint job dent removal ever. Thumb up for Lou as well as whoever took care of my car. They charge alittle more but with the job they done well worth it. If you love your cars flower auto body shop is the best. read more

I brought my car in for some fender repair. Joseph and his team were unbelievable! They ordered me what I needed, called me when promised and finished my car earlier than expected. I will be recommending them to everyone. read more

During the holiday, a 20 year-old guy crashed into my new SUV -a VW Tiguan- while it was parked on the street. I loved my car and wanted to make sure if it's going to get fixed, that I put it in the right hands. I did research and found that Flower Hill Auto Body was Volkswagen Certified and they only use genuine VW parts. My car was in bad shape and it had to be towed to the shop. I found out that my car unfortunately is totaled so Flower Hill didn't work on my car. But I really appreciated how pleasant and patient everyone there was to me during this upsetting process. Today, I went to pick up my personal belongings and Lou helped me gather my stuff which was nice as well. I hope I don't need any body work in the future, but I would definitely use/recommend Flower Hill Auto Body based on their customer service skills and the other great reviews I found in my research. read more

I had nothing but the best experience here! I brought my damaged car to Lou and the second I met him I knew I was in good hands. All I had to do was leave it there and he did everything from A to Z! He provided me with a rental car, spoke with my insurance agent, helped file the claim and guided me in the right direction the whole way through. When the car was ready it looked as good as new and all I had to do was show up in my rental and leave the keys with Lou. I drove away in my car with a huge smile on my face knowing that I just had the best service possible and dealt with the nicest people ever! Everyone should take their cars to flower hill auto body shop! read more

I bought a new car several weeks ago and it was keyed on day one unfortunately. The team at Flower Hill were very swift in repairing the damage and they didn't even charge me! Felt the least I could do was write a positive review! Ask for Lou. Honest and professional shop servicing the likes of Aston Martin, McLaren, and more. Best shop in the area by far. read more

Amazing!!!! The paint on our car was ruined from a leak in the ceiling at the garage we park our car in. We brought it into Flower Hill based on a recommendation from a friend and i'm so happy I made the trek all the way to Long Island! From drop off to pick up the service was unbelievable. I have rental car coverage on my insurance and John made sure there was a car waiting for me upon my arrival, I didn't have to do a thing. My car looks better than new. Flower Hill is the only place I'll go!! read more

I opened up this account just to write this review. My car is an audi 2013 a4 which i had for less than a month until it was hit while parked. They dented in my fender and damaged the headlight as well as some damage to the hood and bumper. After reading reviews and also looking for audi certified body shops i decided to come here. From the start calling the up they were pleasant and respectful. When i got there I dealt with Lou who assured me that they would deal with the entire process with my insurance. He took down what happened and my insurance information and asked me if i needed a car. There was an enterprise down the street which he said could be a bit pricey but he had a new nissan on the lot that i could use. This car was spotless and ran great and was less than what they would have charged me at enterprise. He checked the damage and gave me a rundown on what would be needed and the time it would take (he said he would try to get it to me in less than two weeks before the july 4th holiday). He then asked if there was anything else i needed taken care of and i showed him a major chip in my bumper and scratches on the driver side of the car. He took my number and let me know he would text me every step of the way. I had only one call with my insurance verifying that they would be the repair shop of the car and if i had a rental vehicle. As promised after the insurance was dealt with i received the texts letting me know the parts were ordered and the work would begin. I also got a call from lou letting me know the same. Today i received the car back (less than two weeks as promised) and let me tell you this car looks show room status. He was right and he had left my car better than when i initially purchased the car. They also cleaned the inside and removed all scratches, as promised, free of charge. Mind you they had to remove the bumper do work on it and repaint it to make it look like new. From beginning to end the service was A+ and another member of the staff, maybe another son, explained everything to me and even, who i believe to be the father came out and shook my hand and said he hoped i liked the job. I will refer anyone needing body work to this location especially if they are driving a luxury car. Their front entrance looks like a show room of sports cars. read more