This place is fantastic. Had a nail in my tire and they got me right in, patched it up, and got me…read moreon my way. They are very reasonable too with friendly staff! 10/10 recommend!

Was at this business several days ago to return a uhaul. Mr. Berry was onsite and helped out with…read morethe process. It was great actually dealing with a business who really stresses personal customer service. Apart from business, he was truly a great person to talk with. He has been a Uhaul representative for over 40 years and knew all the history. Although my purpose was to return a uhaul, I will be using his establishment in the future for all of my auto repairs. If you want a true professional who provides great customer service, Mr, Berrys business is the place to be.

After a tire blow out they gave us options of comparable tires- got it ordered quickly and swapped…read morearound as promised. Would definitely go to them again if we ever have a need.

This is a great place to take your car for repairs in the outer banks. We have been there twice…read moreand they did a superior job. They found the tire leak that my car dealership missed twice. Outstanding service.

On vacation. When I tried to leave front desk after checking in car would not start. I found Pugh's…read more on google and called in desperation. They said it would be the end of the week to look at the problem. After explaining that I had to rent a car and book extra lodging for the weekend they said they would try to get to it As soon as possible. Jayson the technician stayed late one night to replace the starter. In addition to a fair price Pughs saved me hundreds of dollars In expenses had we had to stay any longer. Great folks!

Went there to get an oil leak fixed, and not even a week later it came back. That not what I'm…read moreentirely upset about. My car had a whole bunch of other issues that was never addressed to me, and went ahead to do mini fixes that ended up making it worse. For example after I got it back my motor mounts started to go (they already were) but they tightened the bolts so much to try and keep my engine from shaking it ended up tearing the metal away effecting the other side. I dumped 700 dollars just for my car to get more problems and not even know about it. They were nice but I would rather know the truth than someone to be nice to me. Don't go here just because you hear good things, it's a waste of money and I wish I knew better by listening to the reviews about this place. Note: I have a German car, not sure how well they work on American cars like Fords but it's better to take your foreign car to somewhere in VA.

Today we have decided not to work with Kellys Automotive in Manteo any longer. I had 3 vehicles…read morewith them and they have been doing the maintenance on my company vehicles. 3 of my vehicles have been in their yard for weeks with no parts ordered and nothing started to repair. These vehicles are company vehicles and very important that they be repaired in a responible amount of time. This morning i had a 4th vehicle go down and dropped it off at Kelly's. I waited around for someone to show up as they open at 8am. Kelly showed up and i began to tell him what was wrong with the 4th vehicle. I then started to ask when the other vehicles were going to be completed as i needed them to do work. He stated it will be several weeks before he could even look at them. Now remember they have already been sitting onsite for several weeks at this time. So i mentioned if he still wanted to do my work. At this time Kelly blow up and started cussing at me and screaming to get my sh@# out of his car lot. He charged me $1,000.00 to tear down a truck that i drove into his shop that i now have to pay to have towed off his lot. 1 of my vans gas tanks was crushed from when he put it on the lift wrong and doesnt want to take responiblity for it. He said he replaced the motor mounts on one of my other vans which is a lie as they have not been replaced, but i paid him for this. I paid him to fix the fan on one of my vans and it still does not work. I will be taken Kelly to court once i get all this information together and find out everything he was supposed to fix and didnt.

I sold a truck to them. They were super fair and friendly. Kelly made the transaction easy. I was…read moreamazed how great the transaction was. I thank them for their time.

The best. Called him, he looked at my car a half hour later, checked it out. Explained what he was…read moredoing as he did it. Great guy, great service. Very reasonable.

I called in a weekend asking for a mechanic to have a look at my car that wouldn't start, because…read morethis business shows as operating Saturday and Sunday....24/7 as a matter of fact. I had Mr Ok Mechanic on the phone saying he is not in a mood to work because it was to hot outside, and trying to expedite me as fast as possible, which he managed gratefully. I am not sure he is trying to run a business or an island parade... I would stay away and look for Dale's Auto Service instead. Business owner should, cut straight to the chase and remove the 24/7 BS from the web.

The business has been shut down, trucks are parked and gates are locked everyone has been laid off.read more

Excellent service from a AAA call for a dead battery trying to leave our Nags Head vacation rental…read more Brian showed up in half the time we thought. Guessed at the issue. Confirmed and then replaced our battery within another 20 minutes. INCREDIBLE. No waiting for him to go get a part or another battery. He did it on the spot. A real life saver, as we were all packed (family of 5 with little ones...) and ready to leave after a week of vacation and starting a long drive home. Highly recommend. Thanks Pro Tow!

I can't say enough good things about Lantz's Towing. I found myself stuck deep in the mud late at…read morenight, and after trying to get help through my insurance company, the first towing service couldn't even come close to getting me out. They didn't come with the right equipment for the job and eventually gave up, so I was still stranded, frustrated, and pretty much at a loss. I call my insurance company back and they sent Lantz's towing to the rescue, I gave them the same information I gave the last towing company. They showed up quickly, even though it was pretty late and immediately went to work with the proper equipment, including a winch on their tow truck. The driver was professional, efficient, and had a calm confidence that made me feel like I was in good hands. I jokingly told him that he had probrably seen everything, but this situation had to rank in the top 100 for difficulty. His response? Not even close. He said it was actually top 5 when it came to difficulty and weird positions! It was clear this company knows their stuff. He didn't hesitate, and within 15 or 20 minutes, I was out of my stuck position in the mud and was able to park my car. I'm so thankful for Lantz's Towing - they turned what could've been a total disaster into a smooth, hassle -free experience. If you ever find yourself in a tough spot, these guys you want. Highly recommended!

We hit some serious debris on Rte 168 - (killed the transmission of a Tahoe - hello NC DOT!) - in…read morean SUV packed to the gills with six kids and supplies for beach week on the OBX. Tim went above and beyond - he loaded up his tow truck with an undriveable SUV, a mom and kids and took us to the door of our final destination. The ride onto the island couldn't have been more memorable - with stories of a life, cooking and banana bread to share. But there's more, one kid left earrings in the SUV and while I'm not sure Corolla is 'on the way' anywhere James was in the neighborhood and dropped them off a few days later. Above and beyond with so much care and kindness. Thank you gentlemen of Lantz's Towing

Twan was amazing and helped me in the middle of the night on a random road in plymouth. Very…read moregrateful to have had him come out and help me with my tire that exploded as I had no other options and was losing phone charge. Thank you for the help, and I recommend everyone to use him.

Twan went way above and beyond to take care of me in a tough situation. My alternator died over the…read moreweekend while visiting the area 2.5 hours from home. He showed up at my location and despite it being an import vehicle with hard to find parts, he tapped into multiple of his connections and resources to get the correct parts, to the right place, in the fastest time, and got everything completely fixed. Throughout the project he maintained an amazing positive attitude, communicated constantly, and came through on everything he said he would do to get it done. I highly recommend Twan and J & T Service Center. Thank you, Twan!