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Touchtel Wireless

4.2 (5 reviews)
Open • 10:00 am - 7:00 pm

Services - Touchtel Wireless

Device support or repair

Mobile phone body repair

Mobile phone support

2 More Services

Tablet body repair

Tablet support

Touchtel Wireless Photos

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Recommended Reviews - Touchtel Wireless

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1 year ago

great service they always takke care of me fahem has great customer service! I highly recommend the

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3 years ago

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6 years ago

I've always had a great experience over the years, with the service and expertise on repairing my iPhones over the years. Highly Recommended

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7 years ago

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7 years ago

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ShaF Tech Repairs & Mobile Services

ShaF Tech Repairs & Mobile Services

(5 reviews)

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

TPK Wireless - iPhone 6S+ screen repair

TPK Wireless

(45 reviews)

Great cell phone repair place in Camp Creek Marketplace. Brought my husband's LG phone here for a…read morebroken screen replacement. At the same time, I decided decided to replace the broken charger port on my aging Samsung Galaxy Note 3, which finally refused to charge at all. The sweet ladies who work there patiently showed me how the electrical contact prongs on the charger port were mostly broken off. No wonder it wouldn't charge! Duh. Should have come here a long time ago instead of buying umpteen charger cables, thinking the cables were faulty and not the port. Oh, well. It only took them an hour is or less to replace my port (it was in stock) and it cost like $60: money well spent and reasonable if you ask me. Now it charges fine again. What a relief! Since my phone is so old, they didn't have any appropriate new carrying cases displayed in their overflowing display cabinets. However, they generously scrounged a cute pink plastic one out of their behind the counter "archives" for me and gave it to me. Granted, they probably wouldn't have sold it as I'm probably about the only person I'm Atlanta still carrying a note 3 in late 2017, but still, they did not have to give it to me as a gift with purchase. Very nice of them. (I hate picking our new cell phones so I'm clinging to my Note 3 as long as possible.) My husband's cell phone is less common so they had to order the screen and it hasn't arrived yet. But once it does, I expect their install will be just fine like my charger port was. The staff is caring and precise, explaining things carefully to you. I definitely recommend this place. Good people! P. S. The store is tucked back in a niche "pod" of a building on the Target end of the shopping center, in with some restaurants like Boneheads and a Japanese eatery.

Got a screen repair on a MacBook Pro , this is my second time taking the computer back for the same…read moreissue. Either they don't know what they're doing or they have bottom of the barrel quality for their repairs Either way better off going somewhere else

Touchtel Wireless - mobilephones - Updated May 2026

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