5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

This was my first visit to this dry cleaners. I brought in a silk tie with two noticeable stain…read morespots that had been there for a while. She made no promises but was able to remove them. The price was almost $9 but the cost of a new silk tie would be much more. Turnover time was about 5 days. The counter person is extremely courteous and pleasant. I would return for future services. N

After a storm sent a large tree limb through our roof, a cathedral ceiling and adjacent walk-in…read morecloset, we took a lot of clothes that were filthy from the debris to Lionville Cleaners. They were so kind and patient, as we went through each item. They did a great job with the clothes and the job was completed in a timely manner. I couldn't get them to accept a tip and they actually gave us a discount. Very knowledgeable, hardworking, and are very thankful for their customers. We highly recommend Lionville Cleaners.

I had taken some shirts for laundering and pressing. The first time the owner said that there was…read morecat hair on the shirts and they had to charge me extra for the shirts. I told them that the next time I would make an effort to make sure the cat hair was not an issue. Today I took more shirts and one of them had a few cat hairs on it. I was told that this issue was discussed before and the cat hair was a problem. I gathered my shirts and told them that I would go somewhere else and I would also complain about their service. I have never had this issue with any cleaner prior to this time. I don't know what I was thinking trying to go there again. They are very unprofessional and you pay enough per shirt that they could take a lint roller and take the three cat hairs off.

This was the second time I reached out to clean Wave. They did an excellent job on my comforter in…read morea timely manor. Their laundromat is spotless. The owners are very pleasant and efficient. I would definitely use them again.!

Clean and organized business. Only downside is that it…read moreisn't a 24hr service. Definitely would recommend.

Contemporary cleaners and alterations is a great place to get some alterations done. I needed some…read morejackets and pants altered and they did a really nice job and got it done by the (short) turnaround time i needed. Thanks!

Highly UNRECOMMENDED. Dropped off a cocktail dress and a men's blazer here in late October. When I…read morewent to pick them up less than a week later, I was told they were lost. I was told they were "looking for them" and to give them a week, which we did. We returned to the business after a week (gave them a few extra days) and still nothing. The employee called the owner, and he apologized and said that "per policy" he would only reimburse us 5x the cost of the cleaning. Fine, can't argue that as it's policy DESPITE the cost of both items being 5x that amount. We took the money and tried to replace the items, and are ultimately successful - ended up spending more than the money we were given. 3.5 weeks pass and they call - they found my stuff. Amazing news, we thought - but NO. The owner refused to give us back our (uncleaned) clothing unless we returned the reimbursement. I said no, and he hung up on me. Later that day, I went to the store and tried to talk it out. (Side note: there is no written policy about if lost clothing is somehow found weeks later). We argued that we spent the money replacing the items that they admitted were lost; it's not like it was a day or so -- 4 weeks had passed! If they didn't agree that the items were lost, why reimburse us? If we were to return the $ to him, we would be out 2x - the original cost of the items, and the cost of replacing them. But the kicker is that he called the cops on us. I'm sure they had nothing better to do with their time, amiright? So: tl;dr: if you'd like to entrust your clothing to an unscrupulous, unpleasant man who runs a business where they lose your clothing and don't treat their customers with respect then ... by all means, bring your clothes here to be cleaned. I hope they don't lose them. Good luck.

Been going there for 20+ years. Sue is great! Super at alterations as well…read more All the best 8849

I had a cover for the back seat of my Lexus it ripped right on the seam. A few stitches with a…read moresewing machine literally an inch. The women whom I assume was the owner said she could fix it. I didn't look at the receipt $10.00 dollars. Insulting! I went to Home Goods they had a new one $12.00. I showed her the new one and picked up the old one. She/Owner told me I was lucky she didn't fix it yet. The ticket said Friday pick up. So lesson learned. The item would have been ready 3 days or literally before I picked it up when I dropped it off. I just moved to Exton. I will never return. Rude no customer service. I owned a business but had to leave due to illness. You do not treat customers this way. Unprofessional.

I've been coming to this place for a while. Jane and her husband are very nice people. Their…read morealternation is the best! !

I have been using TCC for 8 years and they are THE BEST Cleaners, Taylors, and problem solvers I…read morehave ever experienced. I TRUST them with all of my personal or business attire. I consider them my neighbors who care about their quality and also the community that makes Exton a GEM of a village to live in. I always look forward to seeing my friends each week.

Always do a great job on dress shirt service and dry cleaning. Never had a single issue. Where…read moreMiss Kim shines is her alterations -- she has tailored dress pants, blazers, and suits. She's done outerwear like vests and puffer coats. She always makes everything look perfect.

My fiance asked the employee at the front if they could perform a steam clean, add bustles, and…read morereinforce the arm straps on her Wedding gown. She tried on the dress there to show them where she would like the bustle. They said that they could provide those services and that it would be done in a month, which was fine with her. She arrived to pick up her dress on the date they provided, the dress was wrinkled at the bottom, the bustles were done incorrectly with unsightly buttons too low on the dress, and the arm straps weren't reinforced. When my fiance pointed out the issues, they said they would fix it in 5 days. And when she arrived to pick up her dress, they fixed the steam, reinforced the arm sleeves, and fixed the position of the bustle, but with mixmatched buttons and a bustle loop that can't physically fit over the bustle button (i.e. can't bustle the dress). After all of this, they still charged her the full price of $280 for the services. And she will likely have to fix the bustle herself because we waited a month and now we are one week out from the wedding.

Waaaaaay overpriced! I had 6 shirts and they charged $41.00!!! They insisted the shirts were silk,…read morebut they were not

If I could give zero stars I would. My husband brought my 4 year old son to get his suit tailored…read moreto fit him. We had to buy a large size to fit the length of his legs knowing the waist would need to be adjusted. The tailoring job was all wrong. It looks like my child had balloon pants on. I took them back to ask for it to be fixed and was verbally assaulted saying that I was in the wrong to buy a large size to have it tailored. The woman refused to listen when I said that we brought the suit to them who is supposed to be the expert to fit the tailoring and she told me I was wrong for buying wrong size and said she would not fix. Yelling all this at me in front of my 4 year old. Yelling. I'll never do business here again. Run. Far. Away. They do not know how to tailor. horrific customer service.