Fast / friendly / very reasonable They have done everything…read morething from our school uniforms and sweaters to my daughters very delicate Irish Dance school dress and the turn around is fast prepay per garment for fair pricing

I had the worst customer service experience w/ the heavyset woman that takes care of the front…read moredesk. I have been in this establishment several times. The times that I have been waited on by her has always been very unpleasant. I have experienced her cutting me off mid conversation. She lacks the ability to communicate well when you ask her questions. She talks down to the other staff members w/ such a bad attitude and disregards to listening to them fully when they are interacting w/ each other or the customers. Today was the final straw. I requested to see my receipt for the charges and notice that 2 out of the 3 orders had been overcharged significantly. I called her out on it as I think that if you somehow you calculated $110 and she tells you that your bill comes to $134 you have a right to see the breakdown of the cost. She then tried to make an excuse as this was the computer but ironically she was putting all the cost in individually as I didn't need all the items at once. So I was trying to understand her excuse. Unfortunately I'm not the kind of customer that will take your word for any consumer without first seeing my receipt before before paying. Otherwise I'm not sure if there would have been a guarantee to refund my monies as with this particular cleaners you have to prepay first. I'm very disappointed in the interaction with this woman. I have to say that my interaction with Pat and Miss. Evelyn was very pleasant.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I called Nancy today to ask how much she would charge to dry clean a woman's blouse. She said they…read moreare no longer doing dry cleaning only alterations. FYI, she said you need to make an appointment. I also asked her what she would have charged for a woman's blouse when they were doing dry cleaning, and she wouldn't answer me. She was very hard to understand. I think I will go elsewhere.

Amazing place! I needed a dress tailored in 24hours and they saved the day. So kind and the dress…read moreis hemmed perfectly!

Martinizing Dry Cleaner did an incredible job cleaning my wedding dress and over skirt. I had…read moregotten spray tan on the inside of the dress and now there are no signs of it whatsoever. The dress looks like it was never even worn! My mom and I have been going to their store for years so I trusted them with my dress and they delivered. 10/10 recommend, they are friendly, fairly priced, and provide great service!

Came here since I needed a suit dry cleaned for a family function. Called a few other places and…read moreMartinizing does theirs in house, which is a plus. Their service is organic Martinizing dry cleaning. If you're above a certain age you'll remember when Martinizing WAS dry cleaning, it was everywhere. Now locations are few and far between. Cost: $16.95 for the suit and it was ready when promised in 2 days. Parking: Their lot is kind of dark and the sign might be hard to miss, it's in the same strip mall as Primo Hoagies and Jing Fong, across from Pinocchio's Restaurant on Baltimore Pike. They do have some reserved spaces out front. I would use them again if in the area.

Great service, the woman who is always behind the counter (sorry I didn't get her name) is great,…read morealways friendly, good value and always get my dry cleaning right.

Very rude. They charged more than $1.80 more than my other dry cleaner. She refused to give me my…read morechange. She stoked 60 cents from me. Not that I care about the change. But for her to tell me she's not giving me my change is very unethical. Do NOT go here.

I have had my dry cleaning done several times here and been happy with the results! While I much…read moreprefer lower maintenance clothes, my wardrobe has expanded to include a number of dresses and items that require dry cleaning. Items come back clean and neat and they will drop off your items at your building for you if you live close by! The staff here are really nice as well. I am not sure if the prices are considered reasonable or high as I have not checked out other dry cleaning places in the area but it usually comes out to ~$20 for a dress, $10 for a blouse.

Was surprised to see that my go-to neighborhood dry cleaner wasn't reviewed on Yelp as they're…read morequite large and quite good. Totally serviceable, friendly, quick, affordable dry cleaning in center city. Prices are normal in my opinion - i pay $15 per two piece suit from time to time and $20 once for silk bedding. I like that they are open till 6PM for the after work crowd. Both times I've come in I was seen almost immediately, and the attendant was kind and helpful. They also do alterations although I've never used that service. Usually get a two day turnaround here, although they mentioned you can rush for an additional fee. I'm quite enthusiastic about this place, and it's nice to find a dry cleaner that is consistent and effective! One really important note is that the hours listed on Google and Yelp are not quite accurate. They are open for full service from 8AM - 6PM Monday thru Friday. The rest of the time, 6PM - 10PM Monday thru Friday, and Saturdays & Sundays 8AM - 10PM are only open for drop off, so you can use a drop box (like a library book return) for self-service drop off.

My family has taken clothes here for 20+ years. Dry cleaning, alterations, they are the best!read more

I LOVE THIS DRY CLEANERS!! The lady at the front is always so nice and friendly and turn around…read moretime is super fast, very reliable. Prices are very reasonable and the alterations are always so meticulously done. I am a happy customer and will definitely be back!!

What a great dry Cleaner. The finest you can find. With Covid and the decline in dry cleaners this…read moreis the place you want to support. Never disappointed, always upbeat, hard working, and personable.

They charge a little more than other local dry cleaners, but the owners are some of the friendliest…read morepeople I've ever met. Excellent customer service. They managed to get a mustard stain out of a dark wool coat and made it look better than new. Customers receive 20% on Wednesdays.