My family has taken clothes here for 20+ years. Dry cleaning, alterations, they are the best!read more

I LOVE THIS DRY CLEANERS!! The lady at the front is always so nice and friendly and turn around…read moretime is super fast, very reliable. Prices are very reasonable and the alterations are always so meticulously done. I am a happy customer and will definitely be back!!

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

What a great dry Cleaner. The finest you can find. With Covid and the decline in dry cleaners this…read moreis the place you want to support. Never disappointed, always upbeat, hard working, and personable.

They charge a little more than other local dry cleaners, but the owners are some of the friendliest…read morepeople I've ever met. Excellent customer service. They managed to get a mustard stain out of a dark wool coat and made it look better than new. Customers receive 20% on Wednesdays.

Work done on time and in professional manner. Alterations done perfectly…read more All personnel are helpful and professional.

Had a new suit altered. Trousers shortened $ 12. Okay. Sleeves shortened $35?…read moreNever again

I can't recommend this alterations shop enough! I needed my uniform altered on a tight timeline,…read moreand she was incredibly accommodating and expedited everything for me without sacrificing quality. The tailoring was absolutely perfect, my uniform fits flawlessly, and the price was very reasonable, especially given the quick turnaround. On top of her excellent work, she was genuinely kind, professional, and a pleasure to work with. It's rare to find someone who combines skill, speed, fair pricing, and such great customer service. I will definitely be coming back and recommending her to everyone I know!

I don't know the circumstances, but my mom was turned away before she could even ask about…read moreservices. She went in to get some of my shirts washed and pressed. The woman behind the counter shushed her, told her that they were closed ( she had just helped another guest and immediately starting helping the lady behind my mother) and rudely asked her to leave. My mom asked about the open sign and the lady ignored the question. I dont know if it was the color profile of my shirts? I'm gay and theres a rainbow on the lead shirt... I don't know if it's because my mom is deaf, reads lips, and the lady didn't want to deal with her. Whatever the lady's reasoning for immediately telling my mom they were closed at 1:30 on a Wednesday with truly no known reason makes me hopeful she changes her attitude and approach before she pushes most of the community out her doors. I don't know why but this rude act has cost her 100% of my business.

Great experience and great work! They shortened my coat by 6" and you would never know it! Very…read morereasonable prices!!!

With this dry cleaner is being the only one in the area certified by Canada goose, it was worth the…read moretrip for me. Their communication was terrific ...always answered right away by text or email whether I had a question about price or when the item was ready to pick up. And my coat looks beautiful. Payment was easy to do online or they would've taken Venmo or other payment in person. I'm glad I trusted them with my business. Christopher and his brother David are exceptionally pleasant to work with.

Fast / friendly / very reasonable They have done everything…read morething from our school uniforms and sweaters to my daughters very delicate Irish Dance school dress and the turn around is fast prepay per garment for fair pricing

I had the worst customer service experience w/ the heavyset woman that takes care of the front…read moredesk. I have been in this establishment several times. The times that I have been waited on by her has always been very unpleasant. I have experienced her cutting me off mid conversation. She lacks the ability to communicate well when you ask her questions. She talks down to the other staff members w/ such a bad attitude and disregards to listening to them fully when they are interacting w/ each other or the customers. Today was the final straw. I requested to see my receipt for the charges and notice that 2 out of the 3 orders had been overcharged significantly. I called her out on it as I think that if you somehow you calculated $110 and she tells you that your bill comes to $134 you have a right to see the breakdown of the cost. She then tried to make an excuse as this was the computer but ironically she was putting all the cost in individually as I didn't need all the items at once. So I was trying to understand her excuse. Unfortunately I'm not the kind of customer that will take your word for any consumer without first seeing my receipt before before paying. Otherwise I'm not sure if there would have been a guarantee to refund my monies as with this particular cleaners you have to prepay first. I'm very disappointed in the interaction with this woman. I have to say that my interaction with Pat and Miss. Evelyn was very pleasant.

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

We live out of the state and Parkway cleaners expedited our dry cleaning and laundry when we had…read morelittle time to attend my dad's funeral. The team was very nice and helpful given the situation. The clothes were perfect.

I had a very unpleasant exchange with the person at the front desk on Gay. I brought in a bunch of…read morewire hangers - from clothes Parkway dry cleaned - and was told to correctly sort them and put them where they are supposed to go. Even told me they would not take one of them - from clothes they dry cleaned. Told me it was my responsibility to do it right, and actually started getting aggressive with me over it. I'm a customer! Our house has been using Parkway for years. I really resented the way I was treated! Hello all you consumers - PARKWAY recycles and reuses the wire hangers they give us and we return. Sorting the hangers is a courtesy, not an obligation. As a customer, I do it begrugingly but it is NOT my job. We are not paid to their work. I suggest management have a talk with their help so they understand the relationship: we consumers/customers pay Parkway for a service. We assist them to be responsible in the community by bringing back plastic and hangers. It is not our job to sort them. That's a courtesy. Period.

Excellent repair of a cherished green leather handbag. They even took the time to get the right…read morecolor thread for a perfect repair. I will absolutely use this business again. Very nice shop and excellent work.

Quick service, efficient and attentive. Highly recommend use them for belt repair and shortening…read more Looking forward to getting a few purses touched up here next.