5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Great job laundering shirts and dry cleaning. Competitively priced and centrally located in Devon…read more Owners (I think husband/wife team) are friendly and courteous even to remember your name when you drop off.

Did anyone else fail to pick up your dry cleaning before Aera closed? Any way to get your clothes?read more

I only recently started taking garments Aera for dry cleaning. So far I've been very pleased. Fast,…read morereliable, do a good job and reasonably priced. The $1.49 shirt deal is great!

Last week I dropped off some items to be dry cleaned. I also dropped off a tie that had an ink…read morestain on it. The entire prefer was 15.90. Today the 16th of April I went to get my items from them. I knew I had a tie but saw that it was placed in the middle of the dry cleaning when I picked it up. I returned home and I was placing my items , I noticed the tie. The tie still had the stain on it! It was as if they did not touch it. They could have said that they could not get the stain out or something but it was still on the tie. I was going to wear it for Easter.

Very disappointed with my service here. I dropped off a blouse with two different stains (one…read moremakeup, one dirt). When I picked up the blouse, the employee accepted my payment and did not say anything to me about my blouse. I assumed the blouse was successfully cleaned. Instead, on my walk out of the cleaners, I noticed the stains were still there and had to bring it up to the employee. Only after I brought it up did she admit that the stains didn't come out and would not refund the money I had just paid. She did offer to "run it through again" but I am not hopeful anything will change. I would have to guess that an average cleaner can remove things like common dirt and makeup.

This family run dry cleaners has been in business for over 25 years. The best service for laundry…read moreand dry cleaning in the mainline. Alterations and tailoring are also done on site by Katherine their expert tailor. Same day service is also available on most days. Check them out!! 10% discount for first time customers who mention Yelp!!

This is a fabulous and flawless dry cleaning business that sets them apart from all the rest!!!…read moreDan the CEO of the business is responsive to special needs and requests and the shirts pants and suits always come out perfect. The attention to detail is excellent and he picks up and drops off to your local work site makes it easy as pie! On top of everything else Dan is a nice human being and is always friendly and engaging to everyone. I strongly recommend his dry cleaning business ! You will love the customer service and the quality and excellence of the dry cleaning that he provides at your doorstep!

Dropped off a full, fully enclosing mattress layer for a Sleep on Latex mattress. I needed it back…read moreby a certain day b/c I had hired someone to help put it back on. The mattress weighs 100 lbs. and the layer/mattress "wrap" is an integral part of the mattress. It's not a "mattress cover." First, they said "we'll call you" which they did not. I couldn't get anyone on the phone, so showed up. "Oh!" she said, and handed me a plastic linen bag with what appeared to be it. I got home and the worker I'd hired showed up. We removed it from the bag. The entire bottom of it was missing. They'd separated/fully unzipped it and failed to return the bottom piece. So here I'd hired this guy and we could not put back this $150 cover. I tried calling Custom FDC. I left a message. No one ever called me back. I had to order a new one from the manufacturer. The mattress's warranty is void if you do not have that piece on the mattress, all the way around. I tried calling, again. I drove down there, again. "Oh!!" She runs in the back and comes back with the missing piece. So...they'd figured it out but couldn't be bothered trying to contact me? I explained how I'd needed that piece to put the bed/mattress together and this had cost me quite a bit of money and would be costing me quite a bit more. Hundreds more. She just laughed nervously, handed me a $20. I said she was being penny-wise, pound-foolish, but I don't think that got through. Very disappointing experience.

Do not recommend for alterations - so disappointed in quality and pricing…read more Dry cleaning services okay though

This review is written to share an unfortunate and eye-opening interaction at my neighborhood dry…read morecleaning establishment Town and Country Dry Cleaners at 704 West Lancaster Avenue in Wayne, with the hope that others may be aware and avoid experiencing something similar. I brought in two items for minor repairs last week.Having been a repeat customer for repairs, I was surprised to be asked for payment upfront as I had always paid upon pickup in the past. When I mentioned not having my wallet on hand but offered to return quickly with my card, the clerk told me that work would only begin once full payment was made. I returned promptly from my car to pay, still a bit taken aback by the change in policy and tone. After running my card, the clerk became visibly uncomfortable and, in an attempt to explain, said, "It's not you, it's not you. Other black people leave their repairs and don't come back. That's why we need pay ahead of service; it's not you." Her comments were shocking and deeply troubling. To imply that requiring upfront payment was justified because "other black people" didn't return and to frame this in conversation with me, a double minority (woman and person of color), was offensive and unacceptable. What made this experience even more disappointing was not just the racist undertone, but the idea that somehow acknowledging "it's not you" would make the comment acceptable. I expected professional service and respect, not prejudiced assumptions or insensitive explanations. It's disheartening to realize that such biases exist, even among individuals who themselves are part of marginalized groups. I share this review in hopes of raising awareness and encouraging accountability. No one should experience such treatment at any business and I sincerely hope changes will be made so that others are welcomed and respected without prejudice.

Mrs. Lee, the owner is very kind, hard working, honest and an excellent, experienced seamstress. I…read morehighly recommend her. If you have a complaint, let her know, she will want to know what it is and rectify it. They've been in business for a long time due to their honesty and quality. Their reputation is important to them! The quality of the work and the reasonableness of the price is what is important to me. I deal with some businesses that only take cash or other requirements because I like their service and it's worth it to accomodate them.

I have been going to Touch Cleaners,,,,, actually to Mrs. Lee (whose business used to be in Bryn…read moreMawr), for over 20 years. She recently moved to Paoli, and while I am still in Bryn Mawr, I continue to​ take all of my tailoring and dry cleaning to Mrs. Lee. I would follow her anywhere and will never trust anyone with my things. Mrs. Lee is incredibly courteous, always has my things done faster than estimated and could make a red carpet dress or outfit (for both men and women for that matter) out of a piece of paper towel. She is the very best. Her company is top-notch and I will never go anywhere else. I can't say enough about Mrs. Lee and Touch Cleaners. If you need a pair of pants hemmed, or a beaded, layered, complicated wedding dress altered in any way, go to Mrs. Lee at Touch Cleaners. She has a gift. Incredibly reasonably priced too. ~Love to Mrs. Lee and her awesome team! Cindy

I've been disabled for a couple of years, and they came to my rescue! Having a service to take…read morecare of my clothes and with a reliable pick-up and delivery service has really helped me with things I cannot do for myself. Pricing has been fair and the staff has been great to work with! i highly recommend --RP

I used this service for about two years and couldn't be happier with the quality and service…read more Pricing is right inline with what you'd expect to pay in this area but the better service makes it worth going with 1-Less Chore instead of anywhere else. We never had any issues with missing garments and everything was always returned in perfect condition. We especially loved the convenience of their pick-up and delivery. Customer service is always prompt, friendly and customized for what you need assistance with. Best service! Would recommend to anyone, Ken is really the best and strives for all his customers to be more than happy.