I've had several garments altered here and I absolutely loved the results and the whole experience.read more

I did previously give this place a raving review but I take it ALL back! I can't say enough about…read morewhy you should NOT bring your garments here for alterations. Dry cleaning is decent but nothing above mediocre. The alterations are an absolute nightmare!! I cannot warn you enough to save yourself time and energy please don't use their services. Long story short- took two dresses to be altered. One needed the straps taken up and the other needed the hem taken up. When I dropped off I asked if it could be done by a specific time and they promised it would. Well what do you know, right as I am on my way to pick up they call and say they left the dress at "home". Seriously? I told them I needed it that day for a wedding. So I wait the extra couple of hours and go get my dresses. First dress that they took the straps off they totally butchered and made if WAY too short and it was not done as we measured, they also took a short cut and cut the straps instead of the normal tuck under so the dress is ruined. This beautiful dress can no longer be worn. Second dress, which cost me a lot to TAKE THE HEM up was a shotty job- rips frays and all. Take a look at the pictures and tell me you think this is a decent quality hem. Seriously cannot believe I trusted them with this simple job. I could have done a better job. Worse part of the whole experience was the owners nwphew who was the only one working told me there was nothing they can do. He didn't even look like he cared. It was unbelievable how bad the customer service was and how they didn't care. The owner didn't care either. Moral or the story is that dry cleaning here is a maybe at best but DO NOT have alteration done here unless you want your clothes butchered!

Quality is most important to me for dry cleaning and alterations - and this business meets/exceeds…read moremy expectations here, but the cherry on top is the customer service - this is a husband and wife owned shop and they are so kind. A warm smile every time I enter the door. There have been many times where it's either raining or my kids have been in the car, and each time one of them insists on carrying my dry cleaning to the car to help me. 10/10 recommend for dry cleaning and alterations. I'm short so I've had a lot of alterations here! :)

Very kind and prompt customer service. If you're trying to get anything done that a standard…read morecleaners can do, you found your spot. These folks have been tried and true for the past 18 years and have been super successful. There's a reason a small business can thrive for that long. It's because they have solid customer service and also because they provide professional quality service. If you're going to be a drama queen and brag about your Facebook friends (LOL. Nice attempt at clout) and attempt to tarnish the reputation off of one highly questionable experience, maybe go to a cleaners that will change your diaper too? I mean honestly if you're going to waste the time of your connections on LinkedIn over a sob story about your jammed zipper, you need to re-evaluate yourself. Seriously. What I'm saying is, don't listen to drama queens or divas who have given literally a one to two star on EVERY review he's left. Dude clearly has issues. Serious ones. Hard work goes into businesses, and if you're busy leaving poor/troll reviews because you couldn't stop crying, take a hike buddy. Listen to the other reasonable people who have been trusting this awesome cleaners for nearly 20 years. They're friendly, professional and quite pleasant people. There's literally no other way to describe them. Also, you spelled zero wrong.

Every time, our clothes were perfectly laundered and folded!! We're beyond "senior citizen" age,…read moreso the service was VERY MUCH APPRECIATED! My cousin took the laundry and picked it up, but as a neuro diverse person, he does not understand gratuity, so I will use my walker to go & tip the associate who did our load! Thank you!

Very reliable place to wash larger loads! They also let you wash dog beds and pet toys here (as…read morelong as there's no pet waste). Took only 2 loads to wash and 1 dryer cycle to clean everything I brought, including 2 large dogbeds and several armfuls of towels and plushies -- which would've taken several loads at home to clean. Pricing was fairly reasonable too, and the wait wasn't bad. There's even a Panera, GameStop, and grocery store nearby if you want to kill a little time too. There's a really kind lady who works there. She was super patient and took the time to walk us around and show us how to use the payment system. I've been back a couple times since, and haven't had any problems with any of the machines. Definitely recommend this local laundromat!

This is a fabulous and flawless dry cleaning business that sets them apart from all the rest!!!…read moreDan the CEO of the business is responsive to special needs and requests and the shirts pants and suits always come out perfect. The attention to detail is excellent and he picks up and drops off to your local work site makes it easy as pie! On top of everything else Dan is a nice human being and is always friendly and engaging to everyone. I strongly recommend his dry cleaning business ! You will love the customer service and the quality and excellence of the dry cleaning that he provides at your doorstep!

Dropped off a full, fully enclosing mattress layer for a Sleep on Latex mattress. I needed it back…read moreby a certain day b/c I had hired someone to help put it back on. The mattress weighs 100 lbs. and the layer/mattress "wrap" is an integral part of the mattress. It's not a "mattress cover." First, they said "we'll call you" which they did not. I couldn't get anyone on the phone, so showed up. "Oh!" she said, and handed me a plastic linen bag with what appeared to be it. I got home and the worker I'd hired showed up. We removed it from the bag. The entire bottom of it was missing. They'd separated/fully unzipped it and failed to return the bottom piece. So here I'd hired this guy and we could not put back this $150 cover. I tried calling Custom FDC. I left a message. No one ever called me back. I had to order a new one from the manufacturer. The mattress's warranty is void if you do not have that piece on the mattress, all the way around. I tried calling, again. I drove down there, again. "Oh!!" She runs in the back and comes back with the missing piece. So...they'd figured it out but couldn't be bothered trying to contact me? I explained how I'd needed that piece to put the bed/mattress together and this had cost me quite a bit of money and would be costing me quite a bit more. Hundreds more. She just laughed nervously, handed me a $20. I said she was being penny-wise, pound-foolish, but I don't think that got through. Very disappointing experience.

I have used this place for years and I thought it was good. I brought my $70 beautiful shirt to get…read moredry cleaned just a week ago. It was an olive green color. When I picked it up it was gray. They totally bleached the color out of my blouse! I will never use this dry cleaner again. They weren't even apologetic. Not one I'm sorry. It was very unprofessional and a horrible experience. What a let down and I will be looking for a new dry cleaners.

They are probably not the cheapest cleaner in the area but they do an outstanding job and recently…read morecorrected an unfixable problem-oil based paint. My daughter had leaned on a pole in the NY subway and got green paint on a grey cashmere sweater and black dress coat. If you know where to look and hold them to the light there are very faint marks but I was ready to through them away. Also did a great job resewing some hooks and eyes. I'm a fan for life. You do have to pay for street parking in Wayne but I often find a meter with some time left just after lunch hour.

The folks here are lovely and helpful. Machines are easy to use. No fuss, calm and quiet. Pizza and…read moreAsian food available next door. What could be better?

They are awesome! They washed and folded my clothes so nicely & quickly! I have been going here for…read moresometime, especially, when I don't feel like doing my own laundry! I highly recommend the Laundry Room! It is clean inside; and the owners are so nice and friendly!

I thought long and hard about making this review because I own a business, too. And reputation is…read moreeverything. But what happened to me here was so unbelievable, I'm still shook. Third time I go there. I've used them successfully for cleaning and alteration at this point. So I'm confident to bring in my high value items. Drop off clothes end of April. This is a load of designer stuff that needs alterations and then some of my regular cleaning. This includes an irreplaceable vintage Chanel blazer and other delightful goodies. The lady and her mom are talking about my clothes in their language almost the whole of my fitting. I take it as a compliment. My clothes are nice and I worked my azz off for them. I have a very curated closet. Get my ticket. Don't even look at it. On my merry way. Some work travel passes, I realize I've left my clothes almost a month. Go to pick my clothes up without my ticket. We have nothing. Says she doesn't remember me bringing this stuff in (it was her and one alteration was VERY specific so she's either lying or has zero memory). I'm on the verge of tears in disbelief. She's stone faced. I don't immediately leave and she's kind of like, what do you want me to do? She flips through one reel of clothes but how do you find a black jacket amongst a million black jackets? I leave stunned. Devastated. These clothes have importance to me. Go home. Find the tickets! They are UNDER SOMEONE ELSES NAME. Go back (I live up the road). I sh*t you not, she says, oh. You found them. Literally ZERO apology. No, oh, I'm so glad we found your stuff. Salty AF. Then she has the audacity to ask if I'd like to refit one pair of pants they couldn't do before because the pants got longer when ironed. Ummm, that's a heavy pass. This place straight up tried to STEAL MY CLOTHES. I'll never be back. Shame on you both.

I've brought things here twice. The women are very nice and very helpful. The cleaning was…read moreexcellent. Price was great. I will take everything here going forward.

I recently thrifted a 1960's white leather St. John's trench coat. It needed a lot of TLC from sun…read moredamage and staining. Its a high quality leather and after much research it brought me here. When I dropped it off they happily took it, along with a few other high end items. A few days later I received a phone call from the store, they let me know that they wanted to send the out to their leather specialist in New Jersey. Due to the quality of the leather and the work it needed. I truly appreciated the communication and honesty. I think this just goes to show how trust worthy they are and how much they care about their work. My other items came back just as I asked for. The jacket came back in almost new condition and the color couldn't have been more white.

New Fancy Cleaners has been our trusted dry cleaner for nearly twenty years. Their…read moreprofessionalism, friendliness and attention to detail is gold standard. They are fantastic people to do business with, always greet you with a smile, and work hard to meet any special requests. Give them a try for dry-cleaning or alterations - the master seamstress at New Fancy Cleaners is absolutely the best in the business. Margaret A. Wayne, PA