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    Devon Natural Cleaners

    5.0 (1 review)

    Services - Devon Natural Cleaners

    Dry cleaning

    Stain treatment

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    4 years ago

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    Town & Country Dry Cleaners

    Town & Country Dry Cleaners

    (14 reviews)

    $$$

    Do not recommend for alterations - so disappointed in quality and pricing…read more Dry cleaning services okay though

    This review is written to share an unfortunate and eye-opening interaction at my neighborhood dry…read morecleaning establishment Town and Country Dry Cleaners at 704 West Lancaster Avenue in Wayne, with the hope that others may be aware and avoid experiencing something similar. I brought in two items for minor repairs last week.Having been a repeat customer for repairs, I was surprised to be asked for payment upfront as I had always paid upon pickup in the past. When I mentioned not having my wallet on hand but offered to return quickly with my card, the clerk told me that work would only begin once full payment was made. I returned promptly from my car to pay, still a bit taken aback by the change in policy and tone. After running my card, the clerk became visibly uncomfortable and, in an attempt to explain, said, "It's not you, it's not you. Other black people leave their repairs and don't come back. That's why we need pay ahead of service; it's not you." Her comments were shocking and deeply troubling. To imply that requiring upfront payment was justified because "other black people" didn't return and to frame this in conversation with me, a double minority (woman and person of color), was offensive and unacceptable. What made this experience even more disappointing was not just the racist undertone, but the idea that somehow acknowledging "it's not you" would make the comment acceptable. I expected professional service and respect, not prejudiced assumptions or insensitive explanations. It's disheartening to realize that such biases exist, even among individuals who themselves are part of marginalized groups. I share this review in hopes of raising awareness and encouraging accountability. No one should experience such treatment at any business and I sincerely hope changes will be made so that others are welcomed and respected without prejudice.

    Custom Fresh Dry Cleaning - We stress on quality and customer service!

    Custom Fresh Dry Cleaning

    (8 reviews)

    $$$

    This is a fabulous and flawless dry cleaning business that sets them apart from all the rest!!!…read moreDan the CEO of the business is responsive to special needs and requests and the shirts pants and suits always come out perfect. The attention to detail is excellent and he picks up and drops off to your local work site makes it easy as pie! On top of everything else Dan is a nice human being and is always friendly and engaging to everyone. I strongly recommend his dry cleaning business ! You will love the customer service and the quality and excellence of the dry cleaning that he provides at your doorstep!

    Dropped off a full, fully enclosing mattress layer for a Sleep on Latex mattress. I needed it back…read moreby a certain day b/c I had hired someone to help put it back on. The mattress weighs 100 lbs. and the layer/mattress "wrap" is an integral part of the mattress. It's not a "mattress cover." First, they said "we'll call you" which they did not. I couldn't get anyone on the phone, so showed up. "Oh!" she said, and handed me a plastic linen bag with what appeared to be it. I got home and the worker I'd hired showed up. We removed it from the bag. The entire bottom of it was missing. They'd separated/fully unzipped it and failed to return the bottom piece. So here I'd hired this guy and we could not put back this $150 cover. I tried calling Custom FDC. I left a message. No one ever called me back. I had to order a new one from the manufacturer. The mattress's warranty is void if you do not have that piece on the mattress, all the way around. I tried calling, again. I drove down there, again. "Oh!!" She runs in the back and comes back with the missing piece. So...they'd figured it out but couldn't be bothered trying to contact me? I explained how I'd needed that piece to put the bed/mattress together and this had cost me quite a bit of money and would be costing me quite a bit more. Hundreds more. She just laughed nervously, handed me a $20. I said she was being penny-wise, pound-foolish, but I don't think that got through. Very disappointing experience.

    Devon Natural Cleaners - dryclean - Updated June 2026

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