5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

Do not recommend for alterations - so disappointed in quality and pricing…read more Dry cleaning services okay though

This review is written to share an unfortunate and eye-opening interaction at my neighborhood dry…read morecleaning establishment Town and Country Dry Cleaners at 704 West Lancaster Avenue in Wayne, with the hope that others may be aware and avoid experiencing something similar. I brought in two items for minor repairs last week.Having been a repeat customer for repairs, I was surprised to be asked for payment upfront as I had always paid upon pickup in the past. When I mentioned not having my wallet on hand but offered to return quickly with my card, the clerk told me that work would only begin once full payment was made. I returned promptly from my car to pay, still a bit taken aback by the change in policy and tone. After running my card, the clerk became visibly uncomfortable and, in an attempt to explain, said, "It's not you, it's not you. Other black people leave their repairs and don't come back. That's why we need pay ahead of service; it's not you." Her comments were shocking and deeply troubling. To imply that requiring upfront payment was justified because "other black people" didn't return and to frame this in conversation with me, a double minority (woman and person of color), was offensive and unacceptable. What made this experience even more disappointing was not just the racist undertone, but the idea that somehow acknowledging "it's not you" would make the comment acceptable. I expected professional service and respect, not prejudiced assumptions or insensitive explanations. It's disheartening to realize that such biases exist, even among individuals who themselves are part of marginalized groups. I share this review in hopes of raising awareness and encouraging accountability. No one should experience such treatment at any business and I sincerely hope changes will be made so that others are welcomed and respected without prejudice.

I called Nancy today to ask how much she would charge to dry clean a woman's blouse. She said they…read moreare no longer doing dry cleaning only alterations. FYI, she said you need to make an appointment. I also asked her what she would have charged for a woman's blouse when they were doing dry cleaning, and she wouldn't answer me. She was very hard to understand. I think I will go elsewhere.

Amazing place! I needed a dress tailored in 24hours and they saved the day. So kind and the dress…read moreis hemmed perfectly!

Last week I dropped off some items to be dry cleaned. I also dropped off a tie that had an ink…read morestain on it. The entire prefer was 15.90. Today the 16th of April I went to get my items from them. I knew I had a tie but saw that it was placed in the middle of the dry cleaning when I picked it up. I returned home and I was placing my items , I noticed the tie. The tie still had the stain on it! It was as if they did not touch it. They could have said that they could not get the stain out or something but it was still on the tie. I was going to wear it for Easter.

Very disappointed with my service here. I dropped off a blouse with two different stains (one…read moremakeup, one dirt). When I picked up the blouse, the employee accepted my payment and did not say anything to me about my blouse. I assumed the blouse was successfully cleaned. Instead, on my walk out of the cleaners, I noticed the stains were still there and had to bring it up to the employee. Only after I brought it up did she admit that the stains didn't come out and would not refund the money I had just paid. She did offer to "run it through again" but I am not hopeful anything will change. I would have to guess that an average cleaner can remove things like common dirt and makeup.

A total delight dealing with Rembrandt. SUPER service, excellent work no matter the garment or…read moreproblem. Lovely owners, great hours...couldn't recommend any higher. They're the TOPS!

From the owner: At Rembrandt Organic Dry Cleaners, we specialize in eco-friendly, plant-based cleaning that’s…read moregentle on fabrics and powerful on stains. Our process keeps garments brighter, softer, and longer-lasting than traditional dry cleaning. From everyday workwear to delicate specialty pieces, each item receives careful stain treatment and expert hand-finishing for a crisp, polished result. We combine modern organic cleaning technology with friendly, local service and fast turnaround times—giving you a cleaner that’s better for your clothes, your skin, and the environment.

I recently thrifted a 1960's white leather St. John's trench coat. It needed a lot of TLC from sun…read moredamage and staining. Its a high quality leather and after much research it brought me here. When I dropped it off they happily took it, along with a few other high end items. A few days later I received a phone call from the store, they let me know that they wanted to send the out to their leather specialist in New Jersey. Due to the quality of the leather and the work it needed. I truly appreciated the communication and honesty. I think this just goes to show how trust worthy they are and how much they care about their work. My other items came back just as I asked for. The jacket came back in almost new condition and the color couldn't have been more white.

New Fancy Cleaners has been our trusted dry cleaner for nearly twenty years. Their…read moreprofessionalism, friendliness and attention to detail is gold standard. They are fantastic people to do business with, always greet you with a smile, and work hard to meet any special requests. Give them a try for dry-cleaning or alterations - the master seamstress at New Fancy Cleaners is absolutely the best in the business. Margaret A. Wayne, PA

This is a fabulous and flawless dry cleaning business that sets them apart from all the rest!!!…read moreDan the CEO of the business is responsive to special needs and requests and the shirts pants and suits always come out perfect. The attention to detail is excellent and he picks up and drops off to your local work site makes it easy as pie! On top of everything else Dan is a nice human being and is always friendly and engaging to everyone. I strongly recommend his dry cleaning business ! You will love the customer service and the quality and excellence of the dry cleaning that he provides at your doorstep!

Dropped off a full, fully enclosing mattress layer for a Sleep on Latex mattress. I needed it back…read moreby a certain day b/c I had hired someone to help put it back on. The mattress weighs 100 lbs. and the layer/mattress "wrap" is an integral part of the mattress. It's not a "mattress cover." First, they said "we'll call you" which they did not. I couldn't get anyone on the phone, so showed up. "Oh!" she said, and handed me a plastic linen bag with what appeared to be it. I got home and the worker I'd hired showed up. We removed it from the bag. The entire bottom of it was missing. They'd separated/fully unzipped it and failed to return the bottom piece. So here I'd hired this guy and we could not put back this $150 cover. I tried calling Custom FDC. I left a message. No one ever called me back. I had to order a new one from the manufacturer. The mattress's warranty is void if you do not have that piece on the mattress, all the way around. I tried calling, again. I drove down there, again. "Oh!!" She runs in the back and comes back with the missing piece. So...they'd figured it out but couldn't be bothered trying to contact me? I explained how I'd needed that piece to put the bed/mattress together and this had cost me quite a bit of money and would be costing me quite a bit more. Hundreds more. She just laughed nervously, handed me a $20. I said she was being penny-wise, pound-foolish, but I don't think that got through. Very disappointing experience.

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

I brought a delicate white top here to be cleaned as a trial run as I saw they had good reviews…read more They did a great job with my top. I was charged $6.95 for it which was good My gripe is with the $10 minimum purchase requirement for card usage. Of course my purchase was not $10 and I did not have cash on me so I had to come back another day. It is 2018 this is very annoying and an inconvenient for your customers. I understand you do not want to pay whatever fee or percentage card usage requires but this is unacceptable. Also it states that they do wedding alterations. When I inquired about it I could not get a straight answer. First, I was told it would be very expensive and stated I understood that and then I was told the person was out indefinitely. Then it was they could do it but i would have to go to their home and then the answer changed again and I was told they won't be doing it for awhile. I won't be back.

My husband has been coming here for a while now and his clothes always look impeccable. Mike is…read morepersonable, helpful and incredibly nice. Would highly recommended this place to anyone in the area! we are moving out of king of prussia for work and are nervous to take our clothes anywhere else !

I've been coming here since my last dry cleaner closed. They are absolutely terrific. The owners…read moreare friendly and get everything done on time. A few times I've needed things cleaned very quickly, and they've done it for me. Can't recommend them highly enough.