My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

Texas Media Experts is the BEST audio/visual company I have ever had the pleasure of doing business…read morewith. They responded immediately to my Yelp request for a quote. Their fees are better than most, and their communication outstanding. Better than anything I could've expected. No one has ever mounted my TV and sound bar as perfectly as these guys did today. They even connected it to my Wi-Fi and ensured that the TV was working properly. They also have a one year guarantee on their service. That doesn't happen in today's world. I am so impressed and so pleased with their service. I highly recommend them to anyone who needs an audio/visual company in San Antonio, Texas.

Tony and his crew are absolutely top notch. Tony was very responsive with communication and checked…read morein the day of the job letting me know everything was good to go. He and his crew were right on time, very courteous, and extremely knowledgeable. Tony set up the mount, hooked up our TV and devices, and walked me through how to use the mount and the TV features. He even came back to make an adjustment for us that was completely our mistake with how we asked for it to be placed. That says a ton about how he wants his customers to feel good about his work. Tony and the Home Theater Proz were just perfect and I would reach out to them for any future jobs we may have in our house. Thanks again, Tony!

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Excellent work and fast. Affordable price. Excellent customer service. There is wifi, tv and water…read moreon the waiting room.

Always a professional and clean install. This is my second front and back dashcam with the Install…read moreshop. They get you in and out with up upsells or fluff. Just great service and someone who knows what they are doing and has a passion for vehicles. The price is very reasonable and you get exactly what you want and need. I am very satisfied.

I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

This is our third home that has been graced by window treatments from Blinded By Delight. After…read moredownsizing to a smaller home, we felt compelled to call them once again. If you are looking for high quality, beautiful window treatments, you can't go wrong with this group. They have consistently exceeded expectations for us!

Came here after recommendations from multiple customers (Next door App) that they were pleased with…read morethe service, price and the "care" of the owner Cyndi towards her customers. Looking for shutters and blinds combo. We met with Dallas and he he was very attentive and took the time to listen to our needs and than focus to show us what we were looking for etc. Didn't try to up sell us which is pleasant thus allowing customers to decide for themselves, yet taking his recommendations into consideration. Ironically, Cyndi was "off" that Saturday but she just happen to swing, so happy to have met her. She "chatted" a little bit and allowed Dallas to take care of us which we were ok with. On Monday we received the multiple quotes from Dallas since we asked for a couple of options. At this point, we've not made the purchase yet.. house is new construction so still a few months out. Next step: We will reach out to Cyndi / Dallas and that we are pleased with the quote provided. More review to follow as we progress towards the buying , installation process Updated review Installed January 2019 https

These guys were fantastic! The team from Norbotics came over to install new security cameras and…read moreupdate our existing system. They were extremely friendly and courteous. They helped us choose the perfect cameras for our property with daytime and night viewing. The cameras look great (very discreet) and they spent time with us to make sure we knew how to work the remote viewing app on all of our cell phones. They adjusted the cameras to get the exact scene we were looking for. I would absolutely use these guys again. Nice Guys. Professional. Great price

This is an awesome installer. Our installation include rack install, mounting multiple TVs, wires…read morein wall and shelving. Competitive pricing. Highly recommend.

They rectified the audio problem in our media room quickly and professionally. Highly recommended.read more

I went into this unfamiliar place knowing I wanted a digital sound streamer. Though I Didn't know I…read morewould find a new community of people who I felt cared about my audio needs. Miguel is the man who helped me narrow down my choices of digital music streamers, and did a great job of that. He treated me with respect and valued my time. Not knowing if i had the money to purchase a single item, or a complete system. I highly recommend going to bjorns for all your audio needs if you value quality, your time, and community.

Matt is awesome. Had a unusual situation with a 'phantom' beep in our house. A smoke detector or…read morecarbon monoxide alarm beep was going off in our house and nobody could locate the source of the beep. I had a few engineer friends and some fire fighters (under the guise of a courtesy smoke alarm check) come try to locate the source of the beep. Nobody could locate the source of the beep. When you got close the sound of the beep would move. I cut two holes in my attic floor in the locations I believed the beep was coming from, nothing. I called Matt and explained the situation. He indicated that he enjoys a challenge and would come to try to locate the source of the beep. When Matt arrived he was very friendly and professional. He first started going through areas of my house to eliminate areas in which the 'phantom' beep was not coming from. He like all the others before him, got to the area of the house where he thought the source of the 'phantom' beep was originating from. For a short time he was acknowledging how unusual the situation was and that the source of the 'phantom' beep was not where the sound of the beep was really at or seemed to be originating from. He was the first person, who had the experience to get down on their knees to try to hear a 'phantom' beep that appeared to be coming from the ceiling. When he was on his knees he quickly discovered the source of the 'phantom' beep was a 'low battery' beep from a carbon monoxide detector my wife had placed under a table and behind a bag of rags. My wife when asked about the 'phantom' beep for over a week, had denied any knowledge of what the source might be. My wife had forgotten that she had brought a carbon monoxide detector into the house and placed it under a table and behind a bag of rags. In a nut shell.... Matt was awesome and with his knowledge and experience remedied an exceptionally frustrating 'phantom' beep going off in our house. I would recommend Matt and Longhorn Smart Home Solutions to anyone who needs a person experienced with alarm and/or security services. Thanks Matt.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

A team from this company came to my house and solved all of my internet and other connection…read moreissues. A lightening strike had knocked out my ATT modem in the main house and to the line that extended internet service from the main house to my guest house. They also dropped a new line to provide service to areas in the main house where the signal was weak to nonexistent. They completed the job very quickly and were very pleasant while they were working. I am thrilled with their work! I highly recommend this company any time you need internet and connectivity help. They are a full service business, but my job was limited to internet problems. Their price was very reasonable for the amount of work they did.

From the owner: Every business today depends on a secure and reliable IT network. We work side-by-side with our…read morecustomers to plan and develop a practical and suitable network infrastructure for each building.

Placed several orders for a remodeling project I was working on for a house I own in San Antonio…read more The quotes I received were reasonable and the service was excellent. Will definitely do business with them in the future.

From the owner: Cover San Antonio Windows since 1932…read more We sell and install all types of window treatments including curtains, shades, blinds, shutters, motorized shades, exterior shades, window film and exterior solar screens.