This business is awesome. Joanna is a great sales person and did a wonderful job being very…read moreattentive to my needs. She's very knowledgeable and professional. There are lots of choices to choose from. She deserves a raise!

We had an extremely aggravating experience that may or may not have been entirely due to a repair…read morerequest. One of the company owners,Taylor,discussed the problem with us and handled the situation very appropriately and we ultimately settled our disagreement in a very positive way..L found her to be honest,respectful and very interested in providing the customer service few companies exhibit in todsys environment.

We bought 3 solar blinds from this company and they haven't worked despite them coming and…read morereplacing the motors . We paid in full and now are getting the runaround about getting these defective blinds replaced. My wife has called , taken off from work to meet their techs who never show up . Save yourself the grief and trade w some reputed company! My only recourse now is to try and get my money back through the credit card company. I will be reporting this sham of a company to the BBB and hope they go bankrupt and fast . Their techs admit their product is defective but they still sell them ! So my fellow homeowners do not and I mean do not do business with them !

Super expensive even with discount. Have had issues with…read moreone window treatment not working and tried everything to problem solve. Every time I call it's this 888# which the verified my address but just sit on hold for more than excessive times. The treatments are not old and there is no modem and one window works and other does not yet connected to same remote.

We have had shutters from Sunburst Shutters for many years. What a great company! Anytime you…read morehave a question or a problem, they respond quickly and fix the problem. They stand behind their shutters and offer a lifetime warranty. We highly recommend this company!

Did our entire house with plantation shutters. They came out to quote and spent a long time…read morediligently writing out a quote for us. They were very responsive and delivered and installed exactly as ordered. Zero headaches, would use them anytime I had a shutter need.

We love our plantation shutters, made here in Texas. Top notch quality and service at a great…read moreprice! The best window covering experience L've ever had!

Wonderful job!! We highly recommend using Vista Shades of Boerne!! As a new home owner we were…read moreblown away at the value and service provided by this company. They really take pride in their work and will not settle until you are 100% satisfied! Don't waste your time shopping around, we already did and they offer the best value and price around!

We found Austin Window Fashions on Yelp and couldn't be happier with our experience…read more We needed a custom blind for a very large window, and the entire process was seamless from start to finish. Laurie Clifton was wonderful to work with--she was patient, knowledgeable, and guided us through choosing the right material, color, and size. We highly recommend this company and will definitely use them again!

Sent details of what I wanted in initial contact. Specify that's time-sensitive. Then I think Im…read moregetting someone to come out to consult only to be told they have to call 1st to figure out what I need/want. Ok never mind I'll find someone else.

Just wanted you to know that if you are looking for customer shutters, Josh is the man you need to…read moreseek! We had our shutters installed last month and they look fabulous! We have had so many compliments! They definitely look great inside our home and even from the street view. Josh and his fellow worship leaders are true gentlemen and are experts in their field...just turn on some Christian music and let the installation begin!

On June 5, 2025, South Texas Draperies (with showroom at 7515 Grissom Road, #103, San Antonio)…read moreprovided a quote to install 19 window shades inside my home. On July 28, 2025, I paid approximately half of the total project cost to get it started. Installation began August 9, 2025. The first pieces were installed improperly, and the installer broke one of our glass window panes. South Texas Draperies said he would deduct the cost of the window replacement from the total bill, and he would find a different installer to complete our project. On August 19, 2025, the other installer fixed some of the improperly installed window shades and suggested how to remedy some of the other improperly installed window shades. I made a second payment to move the project forward, and soon thereafter, the final window shades were installed. However, the blackout shades were not installed properly. On September 16, 2025, the improperly installed blackout shades were fixed except for one end cap that was broken. John said repairing the broken end cap on the blackout shade would be a warranty repair. I called South Texas Draperies to get the schedule for the warranty repair on September 22, September 29, November 4 and November 6, but he did not provide a schedule. On November 18, the installer came to fix the broken end cap, but communications were not clear, so the warranty repair was not performed. On November 25, I informed South Texas Draperies that several of the shades were no longer rolling up and would need to be fixed or replaced. South Texas Draperies did not respond to my calls or text messages. Because some of the shades would not roll up, on December 3, 2025 our painters had to temporarily remove some of the shades so they could paint the windows. South Texas Draperies later claimed that the warranty was voided because the shades had been removed by our painters. On March 23, 2026, I came home to see one of the shades had fallen to the ground. That was the last straw, so I am writing this message to warn others.

The owner is very nice and professional. They measured the windows, ordered the shutters and were…read moreinstalled in about 3 weeks. The shutters are beautiful. One shutter came in slightly damaged and was not noticed until after installation. The installer said they will reorder and come back and put up the new one. Waiting for the replacement to come in. I will update if anything goes wrong.

We've used Texas Shade Factory for years for different types of shades for our home. They were…read moreincredibly helpful in the selection process and quickly ordered, delivered and installed exactly what we wanted. A few of our shades have had functional problems over the years and Texas Shade Factory has always been so helpful with repair and warranty issues.

Let's talk shade: not throw shade UNLESS you need a quality shade to block the South Texas sun…read more Seriously, this business is all about taking care of their clients. I needed new slats because the puppy decided the best way out was through my vertical blind. (I ordered spares too you know, puppies.) since Texas Shade installed my initial blinds, they were my go to for the repair. In my case, it was to measure and see the correct color and the wait for the delivery. I popped the slat right in and tada! Good as new! I am grateful that these niche shops are still out there that take care of their customers. To if you need shade, call them. Their quality window treatments, shades and blinds are worth every penny.

Michael did a great job of helping us select our shades and plantation shutters. The whole process…read morefrom selection to installation was flawless. We are so pleased with the look in our living and dining rooms. Great service! Great products!

Michael and Christian came by to install all of our shades and they turned out really nicely. The…read morequality of the shades are amazing. I really appreciate how quickly we received and installed the shades. Michael kept us in the loop the entire time and Christian gave us a very thorough walk through on powerview.