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    Blinded By Delight

    5.0 (5 reviews)
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    Updated a few days ago

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    Services - Blinded By Delight

    Home automation repair

    Blind installation

    Shade installation

    8 More Services

    Shutter installation

    Valance or cornice installation

    Component automation

    Home system automation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    South Texas Draperies - defective roller blind shade that broke 3 months after installation and fell down 7 months after installation

    South Texas Draperies

    (10 reviews)

    On June 5, 2025, South Texas Draperies (with showroom at 7515 Grissom Road, #103, San Antonio)…read moreprovided a quote to install 19 window shades inside my home. On July 28, 2025, I paid approximately half of the total project cost to get it started. Installation began August 9, 2025. The first pieces were installed improperly, and the installer broke one of our glass window panes. South Texas Draperies said he would deduct the cost of the window replacement from the total bill, and he would find a different installer to complete our project. On August 19, 2025, the other installer fixed some of the improperly installed window shades and suggested how to remedy some of the other improperly installed window shades. I made a second payment to move the project forward, and soon thereafter, the final window shades were installed. However, the blackout shades were not installed properly. On September 16, 2025, the improperly installed blackout shades were fixed except for one end cap that was broken. John said repairing the broken end cap on the blackout shade would be a warranty repair. I called South Texas Draperies to get the schedule for the warranty repair on September 22, September 29, November 4 and November 6, but he did not provide a schedule. On November 18, the installer came to fix the broken end cap, but communications were not clear, so the warranty repair was not performed. On November 25, I informed South Texas Draperies that several of the shades were no longer rolling up and would need to be fixed or replaced. South Texas Draperies did not respond to my calls or text messages. Because some of the shades would not roll up, on December 3, 2025 our painters had to temporarily remove some of the shades so they could paint the windows. South Texas Draperies later claimed that the warranty was voided because the shades had been removed by our painters. On March 23, 2026, I came home to see one of the shades had fallen to the ground. That was the last straw, so I am writing this message to warn others.

    The owner is very nice and professional. They measured the windows, ordered the shutters and were…read moreinstalled in about 3 weeks. The shutters are beautiful. One shutter came in slightly damaged and was not noticed until after installation. The installer said they will reorder and come back and put up the new one. Waiting for the replacement to come in. I will update if anything goes wrong.

    Blinded By Delight - blinds - Updated May 2026

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