We bought 3 solar blinds from this company and they haven't worked despite them coming and replacing the motors . We paid in full and now are getting the runaround about getting these defective blinds replaced. My wife has called , taken off from work to meet their techs who never show up . Save yourself the grief and trade w some reputed company! My only recourse now is to try and get my money back through the credit card company. I will be reporting this sham of a company to the BBB and hope they go bankrupt and fast . Their techs admit their product is defective but they still sell them ! So my fellow homeowners do not and I mean do not do business with them ! read more

Super expensive even with discount. Have had issues with one window treatment not working and tried everything to problem solve. Every time I call it's this 888# which the verified my address but just sit on hold for more than excessive times. The treatments are not old and there is no modem and one window works and other does not yet connected to same remote. read more

Do not waste your money at 3 Day Blinds. I purchased the Woven Wood Shades for a small window in my laundry room and the same for a small bedroom window upstairs. The salesman used my bathroom upstairs without asking. Which I thought was super inappropriate. Just ask. Where are your manners? The guy who came to install the two blinds did not smile one time, and he did NOT CLEAN UP after himself. For $1341.43 I did hope he would have cleaned up after himself. Then when the company sends me a survey and I explained all of this, no response. Their customer service is non existent. Never again!!! read more

Customer Service was terrible. I had a confirmed appointment at 11:30 am. The Sales person Paul P. emailed the night before to confirm and said he might be a little early. I said no problem. He responded that he would call with an ETA. I received no call or text, but another email letting me know he was at the house almost 2 hours early, and since I wasn't there, he was going to move on to his next appointment. Not come back at the scheduled time already confirmed and planned for. I called and spoke with him, asking him why he didn't call, and he said he tried, but it didn't go through, but i was having no other problems with receiving other calls or calling him. He said he was already on to his next appointment in Boerne and couldn't come back. I told him this was unacceptable and I had a confirmed appointment that he should have come back for at the correct time not show up almost 2 hours early wait less than 2 minutes for a response and then leave. Most people would not think early means 2 hours early. I asked for a manager or number to complain, and he said to call 1-800-800 3day. He would not provide a manager name or contact information. I would not recommend this company just on this experience alone. read more

1) They're not even close to 3 days. 2) The sales reps work on commission (obviously) but you will never see/hear, from them again after you pay in full. 3) If you have a problem or, in our case several problems, they "open a case" which is somehow supposed to make you feel better. We spent thousands of dollars and don't have the right products. Some are missing, some are just not what we ordered. The case worker is rude. Again, we paid in full ( ugh) and it's not looking good. Read the reviews--save yourself. read more

After reading all these reviews I am not even sure why this company is still in business. I made an appointment with 3 Day Blinds, and I am SO HAPPY they treated me like crap because at the end I wouldn't be happy. They pay for big ads that a targeted to new homeowners in a monthly magazine that arrives in my mail faithfully each month. The company re-scheduled my appointment then the sales agent stated that he was unaware of my 9:00 am. appointment and asked to reschedule and needless to say HE NEVER SHOWED UP! and I am happy he didn't. 3 Day Blinds. Please TAKE NOTE of all these DISSSATISFIED CUSTOMERS and just close your business. if anyone look up reviews on 3 Day Blinds, and see the copious number of NEGATIVE reviews, do you really think they are going to pay you to be dissatisfied? Therse's more negative reviews than positive. You CAN NOT continue to pretend you are a good business, when everything you offers is WRONG! Everything from your Customer Service, Sales, and even Technicians per what I have read in other reviews below. I was sent a survey via e-mail as to how the salesperson that never arrived did, but I am glad I found this page, so more people are aware of your poor-quality service. read more

In November of 2018 I contacted 3 Day Blinds for my Dad, Charlie Phillips since he had bought a beautiful, high end home in the San Antonio area and did not want to put pre-fabbed window coverings in. I have known about the company for at least 20 yrs and suggested we use them and made the appointment. On December 6 the and very nice salesman, Peter Graves came to the house. He was pleasant and knowledgeable and we selected a combination of bi-fold style wood shutters ( bi-fold so they could be left open at times to to take advantage of the beautiful views from the top of the hill he lives on), roman shades with a custom fabric and a patio door cover with motorized open and closing feature. At that time a check was collected for a portion of the order.We were told that the shutters could take as long as three months to come in but that the Roman shades would come in a lot faster and the patio door cover faster still. There was one change order in which we reduced the number of shutters and increased the number of Roman shades within days after the initial order. Before the first item was ever received, addition funds were deducted from my father's account without permission even though no additional checks were given. The checks were never actually sent through ,apparently they were only used to get the account and routing numbers so they can continue to take automatic draftd out of your account without authorization for each draft. Within weeks my dad received a phone call that the patio door shades had come in. They came to install them and went to leave and my dad noticed there were no motors just some wires hanging out of the shades. When he asked about them they said "oh your motors didn't come in yet" and said they'd get them.By the end of January approximately 2 months later , there was still no shutters, and there were still no Roman shades. I had contacted mr. Graves again about the motors and he did say he'd get them ordered but when they arrived they were boxes with external wires that had to be plugged into an outlet and the motors had to be placed up high for the wires of the blinds to reach, so that would nest necessitate extension cords being run up to the top of the doors. That this was not acceptable. At the same time Mr. Graves said he would check into what happened to the Roman shades because it was about the time that they should have been received. Meanwhile they were deducting thousands of dollars from my Dad's account. I contacted mr. Graves again and told him about the motor problem and that my dad was very upset that money had been taken out of his account without authorization . When he contacted the bank the bank said that apparently that was allowable unless he said otherwise. Mr. Graves came back out and we tried to sort out the whole problem and thought that we had the problems fixed . Within days more money was deducted out of my dad's account,after the change order in which we reducef the number of shutters, mr. Graves stated that there should be a credit to his account for that change in the order as the shutters were more expensive then the Roman shades.We are now approximately 4 months from the original order. and the only thing he has is two sets of shutters that were ordered incorrectly ,,and some patio roller shades that cannot be moved up or down. No one seems to know what happened to the Roman shades. Peter turned my Dad's order over to a case manager, Frank Amato, in February and my dad was told that his Roman shades had been lost and would have to be reordered. mr. Amato was notified at that time that the expensive wood blinds were not the type that he had ordered. Meanwhile additional money was subtracted from his account though he received nothing. Now four months from the original order, Dads case was turned this case over completly to the case manager. Dad has had over $10,000 deducted from his account and all he has are two sets of incorrectly ordered wood shutters and a patio roller shade with no motors that cannot be used. No one has contacted him about his roman shades or his credit to his account that was supposed to have been made. The shutter installer told Dad he would have to reorder the bi folds but would install the ones that were received in the meantime. No mention has ever been made of that again. It has been a few weeks now since Mr. Amato contacted my dad. His ladt words weeks ago before hanging up was he would "check into it." I am giving this company one star only for the pleasantness of mr. Graves and the fact that he did try to rectify the order, but nothing else since they have not made good on the order, bothered to communicate with my Dad , continue to take deductions from his account , and have not provided him with the product that he ordered. April 6th , 4 months ago . read more

Although I coincidentally did not use them I am extremely appreciative. The virtual sales consultant was extremely ill mannered and lacked decent discourse. Although I apologized not once, not twice, but three times as I forgot to cancel our virtual appointment, she birated about how she had already booked it for the following day and how I should have called to cancel. Then went on for about another 10 minutes explaining me what common courtesy was. I pray for her, and hope she finds, Jesus! read more

Run, do not walk from ordering from this national company. I ordered and paid for curtains for one window on Jan 10th of this year. Never received receipt. Four weeks later, having heard nothing from 3-Day blind, I "tried" to contact them first by phone. As others have expressed in reviews, you stay on hold and no one ever picks up. Ironically, if you choose the option to place an order, a person immediately comes on, but of course they cannot help you. After unsuccessfully trying to reach someone for an order update, I emailed their customer service. Again, no response. Last week, after 10-12 "tries", I finally got a person who said "the order is completed and you will be contacted next week for installation." Today, I received an email that the fabric selected was not in stock and "estimated" date of manufacturing was in another 6 weeks. When I tried to cancel the order today (I did finally get through), I was told that, "per the contract", I would have had to cancel back in January. No logic I put forth that this all their fault was met with any understanding. Instead, right now, I am put back on hold and it has been 20 minutes and again, no person. I am beyond frustrated with this sham of a company. The only thing they do quick and efficient is take your money! read more

I have never publicly complained about a business until today. We had drapes for our home made by this company and they were expensive! Over time the fabric color changed from beige to lavender and looked horrible. They were not exposed to sunlight or anything else. When I called to let them know I was told they were out of warranty but that they would send someone to look at them so they could help get us a discount on new drapes. A rep came out, looked at them and agreed they were awful. He said he would speak to customer service and someone would contact me to take care of it. Over a month has passed and no one contacted us so I called again. The customer service rep was not helpful at all and said they were out of warranty and I'd need to place a new order! I'm not interested in buying from a company that sells inferior product, claims they will help, then does nothing. Do NOT buy anything from 3 Day Blinds! A total rip off! I only have one star so this will post. They deserved none! Today I spoke with someone who offered to help. I am encouraged. She asked for photos of the drapes but I have no email address to send them to. If you see this please provide. read more

I recently moved to home in Lakeway. The only room in our new home that had window coverings was the master bedroom so obviously I wanted to order blinds / shades as quickly as possible. I thought 3 Day Blinds would be a quick option. The sales lady was pleasant however she did leave out a couple of important factors. You only get expedited service if you pay extra ( she told me this when I was complaining that my blinds were not delivered as scheduled six weeks later). I spent $4,800 yet it wasn't enough to get expedited service! Also, all the people who paid extra for expedited service have their order put ahead of yours. She also gave me the impression that the blinds that came in early could be installed prior to a special order which would take longer. This did not happen. The people who schedule the installation are in California and evidently only have one installer in the area. They schedule an appointment for me last Monday to install the blinds. No one informed there was a mixup and the blinds would not be installed. They then wanted me to wait another week for installation. They are schedule to install today and I sit and wait yet again. Of course my credit card has already been charged. read more

I have had serious issues with the sales consultant that covers the Austin and San Antonio area. Many mistakes were made with my blinds and she has been totally out of communication and no help. I didn't like having to pay in full upfront. Their customer service manager however has been outstanding and is trying everything to keep me as a customer. She should get the commission on this sale, not the sales consultant. read more

The worst company. They charged us for the full amount before they delivered the blinds a month after the order. They messed up the order so they couldn't actually install all the blinds. Thankfully we used our credit card to pay for it. We reversed their charges. Once that happened, they actually cared enough to complete our order. Long story short, 4 Months later we finally got our blinds delivered. A joke of a company. They gave use a 150$ discount. I would have asked them to take their blinds down so we could get a full refund but my wife didn't want the hassle. If you have 4 months of your life to waste going back and forth with customer service then this is definitely the company for you!! read more

Shari came in and gave us great ideas and got us the perfect options. It did take more than 3 days, but the final product is beautiful.

Terrible miscommunication throughout the whole ordeal. Product turns out to be poorly made and flimsy. Emails to addresses they gave me don't go through. Pricing is all screwed up. Avoid this company! read more

Buyer beware! They do not provide 3 day service unless you're willing to pay the extra charge and if they manufacture defective product, they refuse to refund your money read more