We signed sales contract and provided deposit. The company has not shown up and will not respond to…read morephone calls or texts. I would advise staying away from this company

Everyone was extremely flexible with my timeline. The professionalism and craftsmanship of the…read moreproduct was well worth the frustrations of fighting with my HOA approval in which they helped me battle as well. Would recommend to anybody trying to upgrade their home in any capacity!

Mario was the young man who presented what his company had to offer.He was professional and…read morecharming .John came and installed the security system and taught us how to use the system, He was friendly and helpful .He had a great attitude and a wealth of knowledge about the system he was installing,I highly recommend this company for all your security needs.

We switched from Guardian Home Protection to Alamo Smart Home because of the pricing and security…read morefeatures offered. Our salesperson, Mario, was late to the initial appointment and did not notify us. We had to call him, and the appointment was rescheduled. During the rescheduled appointment, Mario used a "point system" instead of providing actual prices for each item. When questioned, he said it made the math easier for salespeople. We proceeded but were never given a clear, itemized breakdown of the equipment costs. The installation technician was excellent, professional, and helpful. Our complaint is not related to his service. Our agreement included garage door equipment, an air-conditioning controller, outdoor video equipment, and other security equipment. The garage equipment was not needed because our existing opener was compatible. The AC controller did not work correctly after installation and was removed. Neither item was part of our completed system. On August 12, 2026, I notified Mario that the AC controller was not installed. He said the loan had been finalized before installation and that we could receive a check or free monitoring for the value. I asked for the value but received no response. On August 14, I followed up and was told the difference was $150. Because that amount appeared extremely low compared with the total loan, I requested an itemized invoice but received no response. I have repeatedly called Alamo Smart Home and left messages for the owner and salesperson. No one has returned my calls or provided an invoice. My first loan payment is due September 4, 2026, but the company has not explained or corrected the charges for equipment we did not receive. I am concerned that the loan was finalized before installation and never adjusted afterward.

My husband, Tim and I purchased a home theater system. Trey measured and recommended a system,…read moregave us some options and once we decided on a system the rest was seamless. The installation was efficient, professional and the follow up was exceptional!! Jason was hands down amazing, he knew exactly how to adjust the settings, train us on the system and was very professional!! We highly recommend Dominion, the quality of service, the time they took to explain and answer our questions was beyond exceptional. I'm so thankful we chose to equip our home with the equipment recommended. Thank you Dominion for going above and beyond to make our dream home theater a reality!! From beginning to end the best customer service and technicians!!

So disappointed with the company. My builder recommended this company but from the start it was…read moreridiculous. I told them what i wanted and then we decided what we could afford. Then when it came down to it I couldnt get anyone to answer my questions or anyone who knew how to answer my questions. I spent alot of money and felt like they just completely did not care about me. It took them coming out 4 times to get what i wanted and i even had to leave and go to best but because they did not bring the proper stuff. My tech was really good but the communication was terrible. I will never use them again and I will never recommend them. Which sucks because there is so much more I want to upgrade in my new home.

They have apparently gone out of business and didn't tell their customers but have been continuing…read moreto bill for services

Matt was great! He showed up on time and was very courteous and knowledgeable about the system. We…read moredid a walk-through of my home and discussed where to place each peace of equipment. We ran in to some minor technical and installation issues, but everything was resolved before he left. Overall, a very pleasant experience. I would recommend Fort Knox and Matt to family and friends.

They rectified the audio problem in our media room quickly and professionally. Highly recommended.read more

I went into this unfamiliar place knowing I wanted a digital sound streamer. Though I Didn't know I…read morewould find a new community of people who I felt cared about my audio needs. Miguel is the man who helped me narrow down my choices of digital music streamers, and did a great job of that. He treated me with respect and valued my time. Not knowing if i had the money to purchase a single item, or a complete system. I highly recommend going to bjorns for all your audio needs if you value quality, your time, and community.

I had a salesperson show up at my front door to sell me a system in the middle of a government…read morequarantine and on a Sunday?!?!? Seems like a tone deaf and irresponsible thing to do. Really?

Great customer service ! Real good with the promotions they…read morehave , explains in detail everything you need to know ! Very recommendable

My experience with this company was very unprofessional. We had an appointment that they did not…read moreattend, they didn't even let us know they cancelled the meeting after confirming it. They don't reply to emails or phone calls. At first they make you think they would be interested but, then just disappear without notice whatsoever, Very unethical and unprofessional attitudes. We are very disappointed . They like to waste other people's times.

I can't say enough good things about this business. The owner, Troy, was patient with me as I…read moreexplained my electrical issues, and he helped me get my business in order. I called on a Saturday and he came out on Monday. He even went the extra mile, and made sure that my electrical line was safe by installing sheathing. If you want to do business with someone who values their customers, give A&M a call!

These guys are much cheaper than Geek Squad and they focus exclusively on electronics. Computer,…read morehome theater etc. They went out of their way to fit me in just before a holiday when they are very busy, and fixed the problem very quickly. Fast, competent, reasonable price, great service. They're great!!!