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    Total Property Management

    3.5 (105 reviews)
    Closed 8:30 am - 12:00 pm, 1:00 PM - 5:00 PM

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    Services - Total Property Management

    Property management

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    Recommended Reviews - Total Property Management

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    3 months ago

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    1 year ago

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    1 year ago

    Irma Finlay has been extremely helpful, kind and efficient every time I've come to her with a question!

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    1 year ago

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    2 years ago

    Irma Finlay is a super helpful agent. She show a great effort to help me. Highly recommended.

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    4 years ago

    Never available. Always a recording. Not responsible with the homeowners money. Very lazy company.

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    3 years ago

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    Page 1 of 3

    Ask the Community - Total Property Management

    Review Highlights - Total Property Management

    I had an erroneous charge on our account from the previous company, and the HOA board approved and waived those charges last year.

    Mentioned in 29 reviews

    Read more highlights

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    Legacy Property Management California - Legacy Property Management

    Legacy Property Management California

    (53 reviews)

    I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

    Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

    Up Property Management - Anaheim Listing

    Up Property Management

    (86 reviews)

    Leonard has been a great help to me and I haven't even signed the management agreement! I was…read moreexperiencing a leak in my rental and he came out to look at it and offer his opinion. As soon as Leonard gets back from vacation I am signing up with him.

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Crummack Huseby

    Crummack Huseby

    (238 reviews)

    Our association is small, approximately 75 homes. We have contracted with Crummack Huseby since the…read morehomes were built in 2011. Since taking over as president of the homeowner's association a few years ago, we have had a few different managers. In the last year or so we were blessed with Heather Eisfelder as our Community Association Manager. Once Heather became familiar with our community's concerns, she has been on it from day one. She is responsive to our needs and works in tandem with our Assistant Manager, Jane. Both Heather and Jane respond so promptly, even to last minute and after hours request. For a small community like ours, the value for our money has been worth it. I would not normally review a company like our management company...in fact I would never have thought they had a Yelp! page. What prompted this review was that during last night's meeting, Heather saved us about $50 / month on our street sweeping expenses. However, she went on to tell us that she had also identified nearly $300 in expenses that we pay per month and we do not use. For a small community of 75 homes, trying to keep dues low during this current economy, this is the kind of monthly savings that helps balance the budget and keep us out of the red. Heather also gave us other ideas on how to easily modify a rule to meet our communities updated needs. Thank you Heather and Jane! Your efforts don't go unnoticed.

    Our Farmer's Home Fire Insurance was cancelled after 37 years for our house and the house next…read moredoor: The reason was that "the very large trees (flammable vegetation) are too close in proximity to your property on the slope as indicated". They poorly maintain the brush on the HOA maintained slope behind our house. These trees are now enormous and are causing fire hazards since they are in too close proximity to our house. We have been evacuated 2x over the last 3 years, so this is a serious concern. I have politely emailed and called Bridget and Michelle before her with our concerns. Every 2 years, they have done a 10% trim to those trees, basically unnoticeable, for these extremely large carob trees. Carob trees should not be on the slopes at all and had been planted illegally by a previous owner. We and our next door neighbor are the only ones on our street to have lost our fire coverage due this extremely flammable trees near our house. They still could care less. The rest of our neighbors (who are not near these large trees) all got their fire insurance renewed. We haven't had a claim in 30 years which was minor. These tress just keep getting larger and larger. An arborist told me that these trees need a proper structural pruning not a 10% leaf trim. Farmers considers us high risk for fire due to flammable HOA maintained slope vegetation.

    Martin Investment Properties

    Martin Investment Properties

    (91 reviews)

    Wanted to post a specific review for Yvonne!…read more We wanted to show our appreciation for you in some small way for how hard you worked to help us find a home for our little family. When we connected with you, we had no idea just how much we would have learned from you in this process. We saw places we never could have found on our own. Thank you for advocating for us when we tried to stick to the values that were important for us, even when it felt hard to find. I have and will continue to recommend you to my friends because of just how reassuring and hopeful it felt to work with you. You are amazing! Also, what a bonus it was to meet someone from Whidbey Island! With so much gratitude, Mary

    I'm not a renter, I'm a neighbor of a homeowner who uses MIP for their rental property who has been…read moretrying to get the fence replaced between our properties for well over a year. Because I cannot contact the homeowner directly, I have to rely on MIP as a go-between and communication has been awful. The property managers have not done a good job keeping me updated with what the homeowner wants to do with regards to the repair and they are also hard to reach; they often don't reply to emails or calls, and when you try to leave them a voicemail their mailbox is perpetually full. I feel frustrated by how long this process is taking and feel the poor communication skills by MIP have been a contributing factor. Seeing how unprofessionally the employees of MIP have behaved so far has convinced me to never rent my property in the future.

    Total Property Management - propertymgmt - Updated May 2026

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