Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

I am a resident of the Meridian Hills community in Moorpark and recently contacted Kristy Towry for…read moreassistance. She returned my call shortly after I left her a voicemail and sent an email with my request. We had a great, friendly conversation, and she took the time to answer my questions and provide the information I needed. Kristy was professional, knowledgeable and genuinely pleasant to work with. I truly appreciate her responsiveness and excellent service!

Prompt reply and settled my inquiry Excellent service…read more Prompt reply and settled my inquiry Excellent service Thank you

We compared a handful of property managers when we were considering putting our house up for rent…read more We mediately found them to be responsive and resourceful. They carefully vetted potential tenants. We selected them, and now they deal with any issue that comes up at the property quickly and in a very professional manner. Mikey has several contacts in the area with contractors and tradesmen. Because of that we get excellent work and good prices on any of the repairs that we've needed at the rental house. Mikey communicates thoroughly and quickly. Every time something comes up we are reminded how easy she makes this process for us. They also have a good accounting system to keep the homeowner aware of all the costs associated with the house.

Mikey Hall and Shana Reese are unresponsive and have no understanding of what customer service…read moreshould be. I've been trying to view a property but haven't even received a courtesy email whether or not it's still available. Their 24/7 customer service guarantee is completely false. I can't imagine ever referring a client or potential tenant to them. Their owners and landlords are losing money from the time wasted and no response. If you have a property to sell or lease, reach out to another property manager that will take potential tenants seriously and get your cash flow moving along!

I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Property Managers are reaping off tenants who are moving out. They charged me $6000 for the…read more appliances they said that is not working. It took them years before they changed the stove that " the oven " was not working when i moved in. And when i left they charged the stove, the refrigerator and the microwave. I asked them where are the stove, Refrigerator and microwave which are all in good running condition when we left all they said is they throw it away. They did not show up on the final inspection inspite of our request. They again of course charged us for painting 2x my apartment. So beware if you would like to rent their place. Document everything and with pictures. I will be going to DEPT OF HOUSING and hopefully some tenants as well will do the same.

City Lights is part of the Shea properties. It is the kind of place that nobody chooses to live at…read more You are here because you ended up here. This is NOT the kind of place where you will be part of a friendly neighborhood. It has gone really downhill past couple of years. The police station around the corner will straight up tell you City Lights Apartments is now known as the worst crime area of Aliso Viejo. You will never be connected to anyone in power position at Shea. The receptionist will make sure that she will not allow it. Shea is only interested in profit. They have no interest in people who live in their properties or for their employees. The one employee I know, who worked for them for 26 years did not even receive a happy birthday note, much less anything else to acknowledge his presence. It is a sad truth that this company calls itself a family owned and operated company, when they are so corporate and unreachable. The company is based on outdated model system of operations and has no transparency. They will raise the maximum rent on all their properties, find legal ways to circumnavigate the system, and make you feel insignificant in the process. Read the one star reviews. They are all accurate. The filthy hallways, the dog crap, garbage everywhere, the most unpleasant leasing staff, the constant alarms, the gates are nonfunctional and make you feel more like a prisoner in here, rather than keep you safe, the drug scene is rampant here, there are entire apartments set up to grow marijuana under indoor lights, you get constant flat tires, then car smashed windows, the parking structure itself is a nightmare, the units are old and dated, or cheaply updated, so maintenance is constantly working; the maintenance team is the ONE and ONLY plus at this property. Packages get stolen from your front door and the parcel pending room. The parcel pending room is just an apartment converted to be used for packages, but imagine, soon they will switch it and then rent this unit out! just wow! and then there is the noise!, this place is so noisy! you cannot get any peace and quiet here. There is nowhere to go- the sidewalks are nonexistant or blocked or have dog feces. The rooftop parking is where drugs, sex, smoking and loud music happens. The police presence here is heavy and the leaf blowers are out of control everyday including weekends. There are ZERO amenities. Yet the rent is sky high, and the parrots in the office will tell you that it's just the market rate. The construction ugliness and noise is not worth the 3plus grand you shell out each month.

We hired Good Life to rent out our home in La Habra Heights two years ago, and the tenants they…read morefound have been awesome. I was a new mom in the middle of a big move so having this taken off my plate was so relieving. Cole helped us get the home rented much faster than we expected, and those same tenants just renewed their lease for a second year. The tenants also taken such great care of our home, which has been really important to us. It's been so nice having their expertise when it comes to owning a rental. We've been really happy with how everything has gone over the past two years, and having great tenants stay for another year has made the experience even better. Overall, we've had a really positive experience with Good Life as rental property owners and can't recommend them enough

I hired Good Life Property Management more than one year. They helped me to find the tenant twice…read more I am very impressed by the service they provide. They are professional and well managed. They could find the qualified tenant SURPRISINGLY QUICK and they respect the home owners! Tomer Otor helps me to find the second tenant. The communication with him is excellent!. He does not let you wait and wonder. The response is almost instant. He listed my beautiful property with so much in detail which was the key to secure a new tenant in about 10 days. I strongly recommend Good Life Property Management to any landlord. They take care of your property and manage it well :)

Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

All I have to say is this is the fastest I had every applied to a place and signed a lease as well…read more They told me it was first come first serve and I was the first applicant. It was a place I really wanted and I passed all their verification processes and 2 days later we had an agreement. Martha and Macy are extremely quick and professional to respond to all inquiries making it even easier to get things moving. I'm extremely happy with the process and look forward to renting one of their properties.

I recently retired and wanted to sell my home quickly so I could move out of state. I even…read moreconsidered E-buyers but Jordan Bennett convinced me that he and his team can sell my house very quickly and for a better price. Within 3 weeks of signing up with Jordan, I was able to have my first open house weekend and received multiple offers and sold my house far above my asking price. Jorden and his team helped me price my home correctly, make the appropriate repairs and decorate it to command the best price for my home. Jordan and his team are great and I highly recommend them.

Leland Pfannenstiel (Jordan Bennett team) helped us buy our home in Orange, CA back in 2020, and…read morethen sell it in 2026 -- and he was fantastic through both transactions. He really understood the local market, was always quick to respond, and negotiated hard on our behalf every step of the way. He made what could've been a stressful experience feel smooth and manageable across both the purchase and the sale, and we always felt like he had our best interests in mind. Highly recommend Leland to anyone buying or selling in the Orange Countyarea!

For close to a decade, La Perla Property Management has been a trusted part of our community. Their…read moreteam is approachable, responsive, and genuinely cares about our homeowners. They work closely with our Board, listen to concerns, and are always willing to help find practical solutions. We truly appreciate their professionalism, personal attention, and continued dedication to our community. From Dr. Pandit President of Walnut Square HOA

This is, without question, the worst HOA property management company I have ever dealt with…read more Communication is consistently rude, dismissive, and unprofessional, and obtaining a meaningful response is literally impossible. Basic concerns are handled with total indifference and zero accountability. An HOA management company is supposed to serve the community, communicate clearly, and help resolve problems. My experience has been the exact opposite. If your HOA is considering hiring this company, I strongly recommend speaking with current and former clients and doing extensive due diligence first. The positive reviews are also clearly fictional as some of them I have personal experience with and they are nothing near the truth.