The hinge on my older HP laptop broke, or so I thought. Go It Tech was close to where I live (John…read moreKnox Village) and it's reviews were good so I decided to go there. It was the right decision. The manager, Francisco Estevez, explained to me and then showed that the problem wasn't the hinge, but the frame it was attached to under the back cover. If left as is the screen would eventually break. He gave two choices to fix it, replace the cover for over $100 plus the installation cost of $80, and at least a week's wait, or, if I didn't mind having two very small screws visible on the back of the case, $80 and I could wait while it was being fixed; 45 minutes later I left with the repair done. Honest, straight forward and well priced. Couldn't have asked for more!

Lived with a very compromised Dell Alienware desktop for almost 2 years. Bit the bullet and dropped…read moreit off at this establishment and had the hard drive replaced with a new solid-state hard drive and oh my gosh, feels like I have a brand new computer, one that is fully capable of running of Microsoft flight simulator seamlessly again. Very courteous, professional and affordable. Highly recommended.

(10/10 if I could!) If I could rate this location…read morepersonally, it would be a 10. No one asked me to write this review--I just genuinely wanted to because the service was that good. From the moment I walked in, I was greeted by John and Sergio, and it was honestly refreshing to meet such great men who clearly love what they do. I originally came in just to buy a charger for my laptop, and not only did I get exactly what I needed, but at a great price too. It's rare these days to find people who are both passionate about their work and genuinely want to help others. That's exactly the kind of service I received here. I truly appreciate the experience and highly recommend this place to anyone needing computer help.

Initially liked this store. Donated really great computers with no hard drives. Found out they buy…read morethem so came back later and sold a couple. On the last visit, I bought in a Mac computer to sell. Their process was the same: write your name on a piece of paper and we'll call you with the offer. Turns out it was wayyy older than I suspected and we had a conversation that started off friendly where I said no problem I'll come pick it up asap but worst case Monday or Tuesday when back in the area. The conversation continued to a point where the store associate (I think this was the owner) said the computer won't even go online and I politely said you're wrong, this was our reception desk computer that plays music on Spotify and YouTube and the receptionist uses it for notes. After that and an additional comment rubbed me wrong I said I would be in firmly on Tuesday and ended the call. I got a reactionary and emotionally charged call back telling me I cannot hang up on him and I need to come now or the computer will be disposed or I would be charged storage fees. Reminded him I signed nothing, nothing stated time frames to me and it's only a few business days, so he can do that but our retainer lawyers would send an affidavit for damages or possibly take further action. Very rude, very unnecessary, and very inconsiderate. I live 20 minutes away and work 7 days a week running multiple call centers. I will not be forcibly inconvenienced by someone that just lied to me about a computer they claimed to have diagnosed. Computer is definitely worthless if it's as old as he says but telling me it doesn't work makes me question how genuine someone is when they just finished diagnosing it. This is someone who is emotional and needs to win. I asked earlier if he'd want to give me 10 bucks for it (would be worth it for me vs. my time picking it up, gas and listing it for 20-30 bucks on Craigslist or OfferUp). He said no at first which was okay. But at this point he said he would send me the 10 dollars so he doesn't have to see me. I clarified it would be 15, as he wanted my keyboard for 5 dollars. He said no so I told him he better not do anything besides hold my property until Tuesday and he again threatened to get rid of it. In the end he sent me a Zelle for 15 dollars. I called back and stated he'd better have all the data removed before he does anything and after silence was hung up on. This happened 2 or 3 times. On the next call I told him stop playing games and he said it's my phone not him. Convenient considering my phone never does that and I use it for business all day, 7 days a week. I doubt my data will be removed. Overall happy to have experienced this. Was considering white labeling their company to bring back my old tech company. Never. I wouldn't want emotional children helping my customers.

My aging computer was making strange noises and I was sure I needed a new one. TCTS, in a single…read moreday, replaced the hard drive with a solid state drive, repaired my fan, cloned my hard drive and upgraded my machine (which I had been told couldn't be done) to Windows 11. I am beyond happy! You could not pick a better place to have your computer diagnosed and repaired.

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

I recommend this store. fixed my computer and changed the screen of my iPhone 12 fair price and…read morefixed very fast. Excellent service Thank you very much

My boyfriend and I spent 2 hours contacting different computer stores for the possibility of buying…read moreemergency last minute hardware for a tower he was building. You would not believe how many poor customer service ridden places we had to call (who were happy to simply ignore us or argue with us about our needs...) until we found the heaven of which is In2 Computers and Vinny. We called ahead and Vinny was the most polite person we had spoken to all day! Their customer service is on par and he told us to just bring some of the parts we do have into the store to make sure we were going to buy compatible hardware. The store itself is very easy to find and is in a plaza down Sample road. We got in quickly and Vinny helped us super fast! He took the processor we brought in, cleaned it up and did the research online of what motherboard would work perfectly with our part. He then went to the back of the shop and brought out the exact model he had earlier researched. He also made sure that the RAM card we had was compatible as well. Ultimately, we will definitely return here for all of our computer needs thanks to Vinny, He single handedly showed us what wonderful service In2 Computers has to offer. If you need anything fixed or even anything to purchase definitely come here. We were really impressed by their customer service and the knowledge and critical thinking skills they had to offer.

Matt was so helpful! I got really personalized care, the kind you can't get from a big chain…read morestore. My problem was small, I bought a used printer that was missing a cord. They let me bring the printer down to their store, and try it out with the cord, just to make sure it worked, before I bought anything. They even let me use their paper and their internet. All for such a small purchase! They were helpful and friendly, I really appreciated it.

Todd was great! He not only fixed my laptop (the connector to hook the power source to the laptop)…read morebut also made extra repairs so I would not have the same issue again due to Toshiba's shotty design. He came to my office and picked up then dropped it off when he was finished. He even finished faster than what was quoted. On top of all that the price was very reasonable. I would definately use him again and suggest him to anyone needing computer repairs.

These guys fix my rig everytime. from blown components (thunderstorms) to upgrade over hauls gpu,…read moremotherboards etc. I bought a allinone from them as well. always in a good mood fair prices, and top of the line customer service

I highly recommend you reconsider before taking any device into this business. I took my pc in for…read moreone and only problem. It was wiped clean and returned to me saying I needed to use a different email system. That should be my decision. I returned the computer to have it reset to what it was like when I first took it in. Leo added an icon at the bottom which when clicked on took you nowhere. My husband had recently passed away and Leo deleted his email and all the records of home improvements, pictures and just everything he had, they are just gone as were all the messages, some of which I would reread just for comfort. They were "nice" people but stay away from them. The shop looks like a bomb went off in it. I was very uncomfortable inside. I am still struggling with using my PC. I wish I would have paid a little more and used the Geek Squad.

I am a 78 year old Computer nerd. Thank goodness for Eli and his lovely staff for being so…read moregracious. They take their time to explain options and are wonderful in getting me up and going if there is a problem. I have great respect as I am very busy running several business' Thank you, Sharyn Fireman Delray

Proceed with caution. Murji who owns the company who is a very nice and knowlegable man. When in…read moretown great place for cmpany repair. i've been a customer on and off for I'd say 5 years. But today I called for information about my laptop which they did some work on. The jerk who aswered the phone gave me terrible information was rude and both extremely nasty and belligerent when i asked for his =namd and to spell it. Then starting yelling and hung up. I immediately called back, same jerk answered the phone attemped to get his name again and after several exchanges he repsonse wast "you want me to spell my name? It is F--K YOU" and hung up Really wow I would recommmend to speak only to MURJI of course when he is in town

PC Wizard helped me out with problem solving on a critical mail merge that needed to get out. They…read morealso helped me with building a new laptop for me and they were very precise and efficient. I am glad I have them as a contact. They are very responsive and easy to get a hold of. I recommend them if you need a quick resolution on any PC Support issue.

In and out in less than 30 minutes! Fast to reply when I first called and even FASTER to solve my…read moreproblem!! Saved me LOTS of $$ had I gone to the apple store for a new screen, which by the way, LOOKS FANTASTIC! Great service HIGHLY recommend