My aging computer was making strange noises and I was sure I needed a new one. TCTS, in a single…read moreday, replaced the hard drive with a solid state drive, repaired my fan, cloned my hard drive and upgraded my machine (which I had been told couldn't be done) to Windows 11. I am beyond happy! You could not pick a better place to have your computer diagnosed and repaired.

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

I haven't been in any Best Buy in years. This is a nice store with plenty of TVs on sale. I came…read morehere because IKEA has a kitchen planning center inside the store and a friend suggested I make an appointment and see if they could help with my son's kitchen remodel in NY. Big shout out to Jaqueline who took her time and went out of her way to help me planning a kitchen. I had the dimensions and professional measurements and she created a beautiful kitchen with everything including appliances. This is a free service offered from IKEA and Jaqueline was knowledgeable and excellent at her job. While I was in the store I was able to look at appliances which my son will be able to order online and have delivered.

The worst!!! One star is too high…read more We bought 3 TV's with hopes of having 2 mounted on the walls. Our first installation left us with a 5x7 hole on the walls because the installer felt resistant but kept cutting into the dry wall. Dry wall dust was everywhere and tools were left on my furniture and on my bed cover. The tv was put in the wrong place and the installer did not want to fix the hole because they had a long ride back to Miami even though they said they had the equipment to repair it. We paid far more for this installation than we did on our main tv that was installed by someone else who did a very clean job of installing. We had to return to Florida, paid $1000 to travel to get this situation fixed. We are given an early appointment which was then changed twice without notice to us.The whole day was lost. When you have a problem- fix it first then move on to other jobs. Now we wasted another day waiting. You can't call the store and the AI conversation is worthless. When we finally got through to the installers, they were rude. I would never suggest Best Buy nor would I use them.

Today is the second time I have been to this location…read more Please meet Anne behind the copy area! She is truly the kindness and sweetest employee I have ever encountered! She is knowledgeable and could help anyone complete anything! I would give her ten stars personally if it was possible! She's an incredible employee!

Awful experience! Yes I needed help to get started using the copy machine. I wanted to protect…read moretheir property. No. They could not spare the time to come to the self service machine and offer simple instructions. Phooey. I will not "bother" them again.

Stopped in to pick up my Apple Watch, and honestly, the experience was... fine…read more The customer service wasn't bad, but it wasn't great either -- just kind of indifferent, like they're running on autopilot. Nobody went out of their way, nobody really cared, and it felt more like a transaction than an experience. The upside? I was in and out quickly, which is all you really want sometimes. Apple doesn't have to do much these days beyond stocking the shelves -- the products sell themselves. Still, for a company that prides itself on sleek experiences, this one was nothing to write home about. The Apple Boca Raton is expensive and the service that we get is meh at best. Quick, efficient, but lacking any personal touch. You'll get what you came for, but don't expect magic -- just merchandise.

Not kidding, over one hundred Apple fanatics inside this store. Alot of staff walking around…read morewearing green t-shirts assisting customers. One thing for sure is the large black stand alone A/C units at each of the four corners are cranking cold air into this place. Should I finally switch from an Android phone to an Apple? This is a difficult question that I have been pondering the last fifteen years. But those dreaded auto updates that screw with your apps - so not really sure. Hopefully going to get some feedback from the staff here today. Well, no greeting yet but I asked the green shirt and said I am next on the list. How is this possible since I never gave him my name. Not sure the process here but cool stuff with some confusion.

I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

$15 phone screen protectors takes about 10 minutes, depending if they are busy or not. I visit this…read morestore when in town and wish this was closer to me. I trust the owners and have been coming here for over a decade. They can replace batteries. Depends on the products of course. They have a nice display of the iPhones through the decades. Fast, friendly, value driven. I am so glad I stopped here for my screen protector.

DO NOT COME HERE for DATA RECOVERY Unacceptable customer…read moreexperience from some guy named " James or Jim " long black hair guy with a pony tail * Poor customer experience * Substandard service * Dissatisfactory experience * Below expectations experience HORRIBLE costumer service experience, we bought an apple computer from them 10 months ago and we have been having issues with the login , we have the correct information for our login and is not signing in. We have tried multiple apples account to login and it is NOT working. We have spent a whole 24hrs, for them to tell us it is our PASSWORD that it is incorrect !!! he won't take care of us cause of my "attitude" . Meanwhile I go to turn on the computer and is not even charged !!! . They didn't do nothing to fix it.

I went at 7 pm and was greeted at door and directed to appropriate area to purchase a portable…read morecharger. I needed a little assistance and someone walked by and was very happy to help me. I got a lesson and was able to purchase without further ado. There were several registers open and the line went quick. I was in and out of the store in less than 12 minutes. Can't beat that!

I dropped my laptop and the power cord pushed the adapter plug inside where it couldnt be reached…read more Guy told me yeah they send it to HP, they'll call you with an estimate. 2 weeks later get a call that my laptop is done. Guy at the desk tells me they cant do anything because its and outdated model. 4 years old Original guy made it seem like this was the much better option than looking for a local repair place and that they would send it to HP. So it cost me 100 bucks and 2 weeks for them to do absolutely nothing and they couldnt from the get go. What a scummy way to make 100 bucks.

I had an absolute great experience today at Office Depot, I was specifically helped by Rebecca,…read morethere was some other people waiting, one of them actually quite rude talking about how in all her time running "16 states" and bringing in 84 million revenue in her business and being 73 years old that having to wait for the printer is "ridiculous". It was also 6:30 peak time when everyone gets off work to head to the store so there shouldn't be any surprise for a wait. Even when it was higher velocity, Rebecca was able to help me handle my package and aid other customers with ease, she was super sweet and would make me want to come back again to shop and use the shipping/printing services. Who ever runs this Office Depot should look into getting her a raise for her patience and ambiguity especially with the rude customer annoying everyone around her. I was here 2/24/26 around 6pm.

Here's a brief update from my previous five-star review written five years ago…read more In my opinion, this location is not as good as it used to be. I see the difference in the amount of inventory they keep in stock as well as the employees' desire, or lack of to assist customers, for example, me. They used to be so friendly here, I don't know what happened. I went to their Boca location, and that store had it all; inventory and excellent sales associates providing great customer service. I live locally, and I am all about convenience, so of course, I will be coming back here. I just wish they would provide better customer service like they used to do. I wish they would be better about their inventory running low on so many items. I know all about chain supply issues, but as I found out yesterday, the Boca store has it all, both exceptional customer service and a nice supply of inventory. I believe Boca has two locations. The one I visited is West on Glades Rd near the turnpike. This store isn't bad, but they can do better. I mean, they used to be wonderful. Located on the NW corner of Military Trail and Atlantic Ave. Same plaza as McDonald's.