My aging computer was making strange noises and I was sure I needed a new one. TCTS, in a single…read moreday, replaced the hard drive with a solid state drive, repaired my fan, cloned my hard drive and upgraded my machine (which I had been told couldn't be done) to Windows 11. I am beyond happy! You could not pick a better place to have your computer diagnosed and repaired.

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

The worst!!! One star is too high…read more We bought 3 TV's with hopes of having 2 mounted on the walls. Our first installation left us with a 5x7 hole on the walls because the installer felt resistant but kept cutting into the dry wall. Dry wall dust was everywhere and tools were left on my furniture and on my bed cover. The tv was put in the wrong place and the installer did not want to fix the hole because they had a long ride back to Miami even though they said they had the equipment to repair it. We paid far more for this installation than we did on our main tv that was installed by someone else who did a very clean job of installing. We had to return to Florida, paid $1000 to travel to get this situation fixed. We are given an early appointment which was then changed twice without notice to us.The whole day was lost. When you have a problem- fix it first then move on to other jobs. Now we wasted another day waiting. You can't call the store and the AI conversation is worthless. When we finally got through to the installers, they were rude. I would never suggest Best Buy nor would I use them.

I haven't been in any Best Buy in years. This is a nice store with plenty of TVs on sale. I came…read morehere because IKEA has a kitchen planning center inside the store and a friend suggested I make an appointment and see if they could help with my son's kitchen remodel in NY. Big shout out to Jaqueline who took her time and went out of her way to help me planning a kitchen. I had the dimensions and professional measurements and she created a beautiful kitchen with everything including appliances. This is a free service offered from IKEA and Jaqueline was knowledgeable and excellent at her job. While I was in the store I was able to look at appliances which my son will be able to order online and have delivered.

Today is the second time I have been to this location…read more Please meet Anne behind the copy area! She is truly the kindness and sweetest employee I have ever encountered! She is knowledgeable and could help anyone complete anything! I would give her ten stars personally if it was possible! She's an incredible employee!

Awful experience! Yes I needed help to get started using the copy machine. I wanted to protect…read moretheir property. No. They could not spare the time to come to the self service machine and offer simple instructions. Phooey. I will not "bother" them again.

Very nice staff very high-quality products very nice service very quick wait times very small lines…read moreindividual attention for your products to be fixed value is the prices are a little high so yeah the selection is pretty good they're mostly stocked for a lot of things but sometimes they're out so yeah

Yesterday, 05/12/2026 I went to the Apple Store (Boca Raton Town Center Mall). It was very busy, I…read morewas planning to spend over $ 2,500.00 in new phones and other items plus I needed Apple Care Support for my damaged iPad Mini. The first green shirt guy was very dismissive an d pointed to Felipe. He said he was the guy to help me. I waited in line to talk to Felipe but when my turn came someone just stood in front of him and Felipe talked to her for a long time. Finally it was my turn, but Felipe was very busy so he made an appointment for me to comeback in 1 hour (5:00 PM). I went on to other errands and came back early at 4:30 PM. When I finally got his attention he told me it would be 20 minutes before he could see me. He went on to take care of a good looking woman as if I was not there. She did not have an appointment but she had a great figure. I think Felipe felt his time was better used helping the attractive woman. We waited for over 25 minutes at which time it was already passed my 5:00 PM appointment time do I told him I was leaving. At 5:55 PM I received a message that Felipe was ready to see me. This was almost an hour after my appointment time. Apple founder, Steve Job, must be turning in his grave every time an Apple employee treats a customer this way. As a Luxury brand Apple customer service sucks. I have invested through the years over US $ 50,000 on Apple products from their first iPod or their G3 Computer to an endless number of iPhones, iPads, MacBook Air, Apple Tower for my daughter's Photography business and IPad Pros for our Wellness Business. However, Apple does not track their loyal customers like other Luxury Brands do. As an example AMEX knows every time I call that I have been their Platinum customer for the last 40 years. Patel Phillip takes me to a special office and offers me Champagne while I wait for their sale associate to bring out the goods. Even My Subaru dealer knows me and goes out of its way to make me feel comfortable while I wait. The attitude at the Boca Raton store must be a reflection of a poor store manager or badly trained associates. Or even worse an example of how T Cook has lost control of the Company. I think his firing is well deserved as he has damaged the brand by allowing their customer service to fall into such level of disrepair. I will buy my wife's phone at the ATT store and make another appointment to get service for my iPad mini at this store. I dread the thought but that is what a monopoly comes down to. Treating your best loyal customers like cattle w/o regards for how much they have contributed to your bottom line.

I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

They do good business fix my two phones good customer service and good product 10 out of 10.read more

If you're looking to find tech people who will actually help to solve your issues, come here. The…read morestaff is courteous, fast and economical. My dad was having issues with his PC and this was the only place that solved it. They also sell lightly used devices if you don't want to pay full price for new products. I just bought a MacBook Pro here and very happy with my purchase! Check them out!

I find Best Buy to be a good source for computers, accessories, and electronics... if you know what…read moreyour want. If they have it they stand behind it... with a decent return policy. They also price match Amazon (if it's sold and shipped by Amazon). I ordered an solid state external hard disk (SSD) online and had it shipped to me. Worked fine for a week and then froze up. I brought it to their Geek Squad and they verified it was defective... I returned it for full credit and bought a better one that has been great. By the way, if you're looking for an external drive... I'm using it to store a bunch of videos and photos... I highly recommend the Samsung T7 2TB SSD. I don't find their salespeople to be that helpful for guidance, so I do all my homework to determine what I want, then use Best Buy for fulfilment.

I dropped my laptop and the power cord pushed the adapter plug inside where it couldnt be reached…read more Guy told me yeah they send it to HP, they'll call you with an estimate. 2 weeks later get a call that my laptop is done. Guy at the desk tells me they cant do anything because its and outdated model. 4 years old Original guy made it seem like this was the much better option than looking for a local repair place and that they would send it to HP. So it cost me 100 bucks and 2 weeks for them to do absolutely nothing and they couldnt from the get go. What a scummy way to make 100 bucks.

Updating and upgrading my prior review from three years ago…read more I come here often to pick up some of my favorite items and also use their scanner. Its so easy to use too. You simply put your credit card into the machine and each copy you print or scan is debited from your card. The process is quick and easy. The best part is you don't have to interact with anyone. The staff is available if you need anything, and for the most part they are helpful and eager to assist you. Located on the NW corner of Military Trail and Atlantic Ave. Same plaza as McDonald's.

I had a great experience at Office Depot! Zack was absolutely amazing, friendly, knowledgeable, and…read morewent above and beyond to help me find exactly what I needed. He made the whole process quick, easy, and stress-free with his excellent customer service and positive attitude. It's rare to come across someone so dedicated to helping customers. Thank you, Zack, for making my visit such a pleasant experience. I'll definitely be coming back!