They told me via text saying my contacts were in and they would be open until 6. I hurried up…read moreafter work and arrived at 5:51 which is plenty of time to run in and pick up my contacts. Unfortunately they decided to close early and employee was in her car in parking lot. Very disappointed as it was a total waste of time and gas. When you say you're open until six don't decide to close early as maybe a customer is on their way.

All I can say is, WOW. What a friendly, accommodating, clean and professional establishment this…read moreis. I had not had an eye exam in literally 25 years, therefore I was a little nervous for my appointment and wasn't sure what to expect. I was greeted by Amber to start, super friendly and overall very welcoming. It was a bonus that she explained and enforced, kindly and politely, Covid-19 guidelines and restrictions to ensure we were all kept safe and healthy throughout my visit. My actual exam with Dr. Ochsenreither was educational and overall extremely beneficial and pleasant. He really seems to be passionate about his career, and takes the time to get to know you personally throughout your visit. As a result of my exam, I ended up needing a script for an astigmatism; therefore needed to pick out some frames. I am the most indecisive person ever when it comes to deciding on anything "fashionable," but Dana and Paige were so incredibly patient with me and extremely helpful (not to mention fun!). I'm telling you, I made 3 trips back before I could make a decision (they had so many options!) and these gals made me feel at home each time, letting me model (with a mask on of course) in the mirrors for as long as needed. Amber even worked with Dana and Paige to go the extra mile and order me additional frames without my knowing, in anticipation I still wasn't quite ready to make my decision. I mean COME ON, best customer service ever! If you're looking for a new eye doctor, Dr. Ochsenreither and his amazing staff are it! I promise you will not be disappointed!

Great service and products here. Really friendly and will go out of their way to help you. Highly…read morerecommended!

After many years of buying glasses at the big box stores, I discovered Linder Opticians. It is the…read morebest place to buy glasses. They have a great selection, the price are reasonable, and the personal service is unrivaled. They will take the time to be sure you are satisfied. Marilyn takes pride in servicing the customers like family.

We moved here 4 years ago and my husband needed a glaucoma specialist so he sought out one of the…read morebest ophthalmologists in the city. She evaluated him and said he didn't need to see her on a regular basis but that he did need to see someone who was an expert in the field so she referred him to one of the doctors in this practice (not sure which one) because they are nearer to where we live. I have had cataract surgery in both eyes so my exams are pretty routine and I see whoever is available. I have liked every doctor that I have seen and my husband really likes his doctor. We have been to both offices, the one in Abington and this one in Hatboro and we settled on the Hatboro office because we found the front desk staff to be more professional and efficient. We have never had any problems with the doctors or the staff. Recently we started using this office's optometry shop and the optometrist has been excellent! They recently expanded their selection of glasses and I had no trouble finding sunglasses and driving glasses that suited me. Some of the complaints here are beyond ridiculous!

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

Beautiful office, state of the art examination equipment, extremely expensive, unreliable lab,…read moreaggressive response, when having to cancel appointment would not recommend bright eyes vision

I had a really great experience so far! They are very friendly, can't wait for my glasses to come…read morein!

This place has the worst service imaginable and good luck if your glasses break; you're on your…read moreown. I'm heading to Pearle for my glasses.

Good service and good prices. My wife got her script, frame and glasses at 20/20. The price was…read morevery reasonable, but unfortunately, with her first new pair, she couldn't see clearly at all distances. 20/20 made adjustments, but still the specs didn't work correctly. So, they re-ground the lenses but these weren't exactly right, either. As further evidence of their patience and good service, they offered to re-examine her eyes and try once again. By that time my wife knew she would soon need cataract surgery so the glasses, even if re-made correctly, would only be useful for a few months. Happily, rather than try to fit her with glasses that wouldn't be very useful, they refunded our money. 20/20 really tried to get them right for my wife. You couldn't ask for better service. A winner in Doylestown!

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

One Star - Terrible Experience So Far I've been trying to…read moreget in touch with this office for weeks and keep getting the runaround. I needed a referral to see Dr. Blair Armstrong, and they told me someone from the office would call to set up an appointment. It's been over two weeks--still nothing. I've called multiple times and was met with a rude and unhelpful receptionist. Very unprofessional. Glad this wasn't an emergency, or I'd be in real trouble. One star for now, and that's being generous.

We have been coming to Mr Trautner for many years. He is the only one I trust to properly measure…read moremy progressive lenses. One time I tried someone closer to home, and my glasses were never right. I always come back here, and he has a good selection of fashionable frames.

Terrible service and not responsible. I was never able to wear the glasses he made, I would never…read morerecommend him.