This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

The techs at James Thomas Heating and Cooling are the very best. The compressor on my HVAC system…read morewent out and Jason replaced it. He is very knowledgeable, professional, and friendly. I could not have asked for better service. Thank you for your prompt response.

I have been using tri-state heating and cooling for over two years now. They have always been…read morefriendly, fairly priced and reliable. They will have my business.

Sweet and simple review. DON'T CALL THIS COMPANY. it's a joke. No show. No calls. How they stay…read morein business is a mystery to me.

Our HVAC went out on a Saturday. We were to leave on Sunday to return to FL. I called 4 different…read moreHVAC contractors/repair. Wayne's was the first to call back and they were there in a matter of 2 hours. (On a Saturday) The two gentlemen showed up when they said they would and were very knowledgeable. They soon located the issue and remedied it. They were both very professional and polite. Their pricing was very fair. I would recommend them to anybody, without reservation. Good job gentlemen!

Called at 8am and left a message. Call returned within 20 minutes. Guys were out here by 1:00. All…read moreon one of the hottest days and one of their busiest. Fixed within 20 minutes at a very reasonable price. These guys are awesome. Polite, knowledgeable, and I highly recommend them. They are my new HVAC specialists from now on.

King HVAC has serviced and installed our products for many years. However, our Mitsubishi…read moremini-split stopped heating, and though they installed the unit and have serviced it, Ray King called me to say they are no longer working on those units because you can't get parts for them. After a few phone calls to other companies we found this was not correct. Parts are available and they service and repair Mitsubishi units. Disgusting and disrespectful to not be offered assistance and given in correct information especially when we have been paying King the service contract for the unit ever since they installed it. Drs. Bill & Lynda

Brian just completed our scheduled service check-up. He was very professional and informative. I…read morewould recommend him as a service tech.

It's rare these days that you find a business that is up front and honest. These guys will come…read moreout, diagnose your problem, give you an honest assessment of the problem, and fix it at a fair price. If it's something simple, they may even give you a part number and show you how to fix it yourself. They've earned my business for life.

Horrible experience. We are currently building a new construction home in Ellijay. I reached out to…read morethem because of their stellar reviews online. First time calling, I had a discussion with a tech. He seemed very knowledgeable. I explained to him what I was wanting in a system and told him I had already received one quote. He asked if the quote was less that 15K to which I said yes. To that he said "go with that guy, if he can get you a system for that price". I took that advice, only to find out later that the guy was not licensed. So back to the drawing board we went. I called JF Maxwell a second time and spoke to Jim. I was told to email him my set of plans and that he would schedule some time to go look at the house and get back to me. Two weeks go by and I hear nothing. I call back a third time and get Jim again. I told him that I had spoken to him a couple of weeks prior and was waiting on a quote from him. He had no recollection, so he took my info again and said he'd put it in the system and get someone out to take a look and that he would have a quote for me a couple of days after the visit. A few days later I see their truck visit the site via my security camera. Then I wait, I hear nothing. Called back a fourth time and spoke to a receptionist. I explained to her that I needed to make a decision and was waiting on a quote from them. I was told she would pass on the message and that they'd have the quote back to me by the end of the day. I hear nothing. Again, called back a few days later and got a receptionist. I voiced my disappointment and tell her at this point I don't even need a quote. She promises me to get someone to get back to me asap. Next thing I know, I get another visit scheduled at my site. I don't even care at this point. I do see their truck arrive on my camera, but my builder was at the property and sent them away. I get a feeling these guys are either very disorganized or just way to busy to be able to handle new business, or both. Or perhaps they only like to work on new builds that satisfy a higher price point. Whatever the case may be, I find them to be very unprofessional. I always try to get three quotes. If you are not able to take on new business or are not interested, just tell me. I would've called someone else. Dealing with JFMaxwell was a total waste of time. This would've been close to a $20K sale for them, but they don't seem to care. I hope the owner reads this review. There is something wrong going on at this business that he really needs to fix.

Climatrol Air is my new go-to vendor for any heating and air needs. They responded quickly when I…read moreneeded them and got the job immediatly. Pricing was fair and commuincation was very easy. Thank you Daniel for getting us up and running again.

These guys are great. Starting from when you call them and someone actually answers the phone! The…read morelast time we were up at our place in Ellijay, the heater went out and it was cold. We called Climatrol and they were out to our house within an hour or so. They had to replace all of the burners in the heater and it turned out that, that didn't fix the problem. Luckily, the owner Doug was there and he finally determined that when the heater was first installed, they had used orifices for LP gas and not natural gas, which is what we have. Fortunately, they were able to get the correct orifices and get the heater running. He spent 3 hours there with another guy and only charged us $250. They are our go-to HVAC company.

We called for initial service on 3 units in our home. Phillip was very thorough and explained all…read moreissues easily with quotes up front on work that had to be done - breaking it down by what needed to be done initially and what we'd need to look out for in the future. Gave us great recommendation on new thermostats. Prices were reasonable and appointment was right on time. We will be using this company in the future.

Treats steady paying customers from out of town as if they are expendable for the usual bad…read moreservice. Only this time, it isn't the guys having to do the grunt work, they are usually fine; it is management with poorly defined policies, lack of ethics, and a boss is always right attitude that belays customer satisfaction. Not a large business. Before engaging, take a look at their main office. That will help say more than this review that I have no fun in writing as I wanted everything to work out well. Maybe it will help someone else.

Poor follow up. Waiting on a return phone call from five days ago, after being told, "this is our…read morebusy season"

Excellent business dealing with Mundy's ! Hope to have the split A/C Heating unit installed in the…read morenext several days if the weather permits. I highly recommend them to anyone. Very professional !

If I could give zero stars, I would. I hired this company to install a sump pump, and they ended up…read moredisconnecting the lights in my basement. It took me over two weeks of nonstop calling and texting before they finally came back to fix their mistake. When I asked for help finding the correct part to finish the job they left incomplete, the owner, Dallas K., refused to help and basically told me to figure it out myself. He even got mad at me for "wasting his time" yet still had the time to send me rude and disrespectful messages. This company is unprofessional, unreliable, and took advantage of me because I'm young. I would not recommend them to anyone. There is a reason why small business stay small business... Lack of respect for your customers will do that.

The gentleman that came out to do the service was very nice. However, they charge $480 just to put…read morefree on in and I feel that is way too much.

Very questionable tactics. Very friendly, however tried to sell me on a new unit versus repairing…read moremy existing equipment and was unable to service equipment. Another service provider came out and took care of my situation without trying to sell me a new unit. Made inaccurate statements. Do not recommend.!

Everything went very smooth from the salesman Dylan who explained everything we needed to know to…read morechoose which system to have installed to Blake the tech who did the install. Came back to fix a minor issue without hesitation and now the system runs perfectly. Highly recommend Cheshire Heating and Air.